Jack in the Box

12446 Farm to Market 1960 Rd W, Houston
(281) 897-9293

Recent Reviews

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Guy in charge has a MAJOR attitude problem. Last time coming to this location for sure!

Service: 1

Eric Luna

What can you say about Jack in the Box.. Terrible experience, several missed items, and dirty interior.

Atmosphere: 2

Food: 2

Service: 1

Anthony Hernandez

Genuinely the worst experience I've had at a jack in the box. I received cold food that was completely different from what I ordered. This location is one of my go to spots but not anymore.

Atmosphere: 1

Food: 3

Service: 1

Brendon Rand

Early morning night crew...... always friendly.... đŸ‘đŸŸ đŸ‘đŸŸ

Atmosphere: 5

Food: 5

Service: 5

Nancy Estrada

Delicious churros and milkshakes

ally

they take too long to attend me so horrible service. Even when there’s no line at all they take so long and they always get my order wrong every single time.

Atmosphere: 2

Food: 4

Service: 1

Lucille Garcia

Burgers are. Great but love the eggrolls.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Egg Rolls, Bacon Ultimate Cheeseburger, Onion Rings, Bacon Ultimate Cheeseburger Combo

Mary O'Neill

Good place to go get a burger just wish the fires were hot

Atmosphere: 4

Food: 3

Service: 5

Robyn Saldivar

If you want cold food and rude service this is your place

Atmosphere: 1

Food: 1

Service: 1

Cloak star YT

Are companie comes to jack all the time and lately weve been getting nothing but a sense of attitude and being rushed through our order making us feel like we are an inconvenience for bringing them money mind you this was in the morning and barely anyone was in the drive through and no one was inside personally I understand having rough days but this has been a constant issue also we come in and are just stared at no one attempts to take our order they sit on there phones and dance in front of us I hope someone can fix these issues because if not we will not be coming to this establishment anymore

Atmosphere: 1

Food: 4

Service: 1

Jason Sanches

I like that they had fresh burgers made. They actually had some good curly fries and some good egg rolls

Parking: Lots of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seasoned Curly Fries, Egg Rolls, Loaded Breakfast Sandwich, Onion Rings, Chicken Sandwich

Amber Kane

It’s fast food - I didn’t come in with high expectations. But it was bad enough for me to write a review. We normally eat a clean diet but today was rough and to just take an evening for ourselves we agreed to get fast food. I wanted to try the new mini chimi bang bangs and I got them loaded and got onion rings. The box with the chicken came out and they were cold soggy covered in red sauce and lettuce with no cheese. We had to pull into a spot to wait for onion rings so we gave them the box back stating it wasn’t right - he questioned like oh you want cheese on it? We informed him it comes with cheese - it wasn’t something we wanted in addition
 he walks off and comes back with the same soggy order now with the box completely filled with cheese! Can’t even see the chicken chimi’s. I went to pull one out and it broke to pieces because it was so soggy!!! Ok - open the onion ring box AND THEY FRIED IT IN A CLUMP SO IT WAS STUCK TOGETHER AS ONE ONION RING AND RAW IN THE CENTER!!! So glad I ordered food - paid my hard earned money for such horrible service to throw in the garbage. Good stuff. Best part?! There wasn’t even a line! They weren’t busy! Just straight not caring and no respect for the job. I’d give zero stars if I could.

**** Update******
As for the link the “owner” keeps posting below each complaint verses addressing the issues - it does nothing and addresses nothing. This is nothing more than an attempt to direct fault elsewhere. If the responder is indeed the owner - advice from a former business owner - take more accountability and pride in your business, customers, and community. Because this over all is just an additional reflection over the lack of care and consideration for customers.

Atmosphere: 1

Food: 1

Service: 1

Steven Perra

2:45 sunday afternoon. Lobby doors are locked and employee inside gives me a hand gesture saying they are closed. Unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Steven Longoria

Another excellent venue to chow down some yummy eats from Jacks Menu. I just love the Teriyaki Bowl. Please make and expand on these bowls.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seasoned Curly Fries, Egg Rolls, Loaded Breakfast Sandwich, Onion Rings, Chicken Sandwich

Iris Palma

“We don’t have enough shake mix” @ 10:25 pm on a Saturday
but then they proceeded to give the car in front of us 4 shakes ??

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