Used to be a good, fast place to get a sandwich, but it's understaffed to the point that it can't actually achieve its original business model. And the touchless pay option doesn't work. So Management will cut staff to save a buck but won't fix a broken payment system. Whoever runs this place needs to be replaced.
Atmosphere: 2
Food: 2
Service: 2
Nancy Jordan
I don't understand the negative reviews - at all. I order from this location at least twice a week and get exceptional service every time. My sandwich is always delicious and if it's delivery, it's super fast with a friendly delivery person.
Atmosphere: 5
Food: 5
Service: 5
Michelle Gray
I walked in as the worker was cutting meat. I was greeted and my order was taken in a timely manner. HOWEVER, from the meat cutting, to taking my payment and giving me my change and then to starting my sandwich, the same gloves were worn. The lady was nice but extremely unhygienic. Probably won’t be going back.
Atmosphere: 3
Food: 1
Service: 1
Robert Fowler
They made my wife's sandwich with so little meat on it...very
Atmosphere: 2
Food: 3
Service: 2
Donavan Fritzinger
They can’t seem to get online orders correct. Even simple as cutting sandwiches in
Atmosphere: 4
Food: 4
Service: 2
tyla robinson
They are rude !!! Just got a delivery, called them to tell them it was wrong the guy tells me he needs original sandwich back before he gives me a new one, comes to deliver sandwich banging on door and then says he’ll just put it in the notes, I love jimmy johns, but not a fan of this location at all 2nd time they messed up my food.
Atmosphere: 1
Food: 1
Service: 1
John Buckner Jr
Staff is rude, if you mess something up don't be mad at guest for letting you know. This location sucks !
Atmosphere: 1
Food: 1
Service: 1
Steve Uhlman
I've ordered before for delivery. Never had an issue. Last night they said I was too rude and refused service, declined me and my daughters food order and charged me for my order anyways and hung up on me twice
J0hn Dobile
They need some music, it's too much of an acoustic chamber.Ginny always remembers everyone's orders polite and prompt.But seriously, get some tunes in
Atmosphere: 4
Food: 5
Service: 5
Joani
Only one staff for over ten people she been taking order and everyone else just impatiently waiting for their food very disappointed on jimmy jgon as it just to be a fast tasty place to eat.
Food is good, but most employees are very rude and don't know know what customer service or empathy are. Avoid!
Atmosphere: 4
Food: 4
Service: 2
Lori Board
We placed a delivery order for a work/lunch meeting, as we often do. Order took 45 minutes to arrive. ALL the orders were wrong. Everyone got the same sandwich, but we each ordered different sandwiches, breads, no bread, etc. The only thing they got right were the chips! One person has dairy/gluten allergies and could not eat her lunch at all. I am certain we won't be placing lunch ordering from this store again for our office meetings. Just awful.
Cheryl Ridgeway
Great food. Friendly employees too.
Atmosphere: 5
Food: 5
Service: 5
Monique D.
My sandwich delivery comes as specified and within a 20 minute delivery time. Strongly recommend.
Barin Nelyse PhD
Excellent service and the subs were made to my liking which is more than I can say for the one on FM 1960.I could not believe what was considered a sub with extra turkey. I thought I was being punked and needless to say.....there was no tip.Pffft!
Used to be a good, fast place to get a sandwich, but it's understaffed to the point that it can't actually achieve its original business model. And the touchless pay option doesn't work. So Management will cut staff to save a buck but won't fix a broken payment system. Whoever runs this place needs to be replaced.
Atmosphere: 2
Food: 2
Service: 2
I don't understand the negative reviews - at all. I order from this location at least twice a week and get exceptional service every time. My sandwich is always delicious and if it's delivery, it's super fast with a friendly delivery person.
Atmosphere: 5
Food: 5
Service: 5
I walked in as the worker was cutting meat. I was greeted and my order was taken in a timely manner. HOWEVER, from the meat cutting, to taking my payment and giving me my change and then to starting my sandwich, the same gloves were worn. The lady was nice but extremely unhygienic. Probably won’t be going back.
Atmosphere: 3
Food: 1
Service: 1
They made my wife's sandwich with so little meat on it...very
Atmosphere: 2
Food: 3
Service: 2
They can’t seem to get online orders correct. Even simple as cutting sandwiches in
Atmosphere: 4
Food: 4
Service: 2
They are rude !!! Just got a delivery, called them to tell them it was wrong the guy tells me he needs original sandwich back before he gives me a new one, comes to deliver sandwich banging on door and then says he’ll just put it in the notes, I love jimmy johns, but not a fan of this location at all 2nd time they messed up my food.
Atmosphere: 1
Food: 1
Service: 1
Staff is rude, if you mess something up don't be mad at guest for letting you know. This location sucks !
Atmosphere: 1
Food: 1
Service: 1
I've ordered before for delivery. Never had an issue. Last night they said I was too rude and refused service, declined me and my daughters food order and charged me for my order anyways and hung up on me twice
They need some music, it's too much of an acoustic chamber.Ginny always remembers everyone's orders polite and prompt.But seriously, get some tunes in
Atmosphere: 4
Food: 5
Service: 5
Only one staff for over ten people she been taking order and everyone else just impatiently waiting for their food very disappointed on jimmy jgon as it just to be a fast tasty place to eat.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Food is good, but most employees are very rude and don't know know what customer service or empathy are. Avoid!
Atmosphere: 4
Food: 4
Service: 2
We placed a delivery order for a work/lunch meeting, as we often do. Order took 45 minutes to arrive. ALL the orders were wrong. Everyone got the same sandwich, but we each ordered different sandwiches, breads, no bread, etc. The only thing they got right were the chips! One person has dairy/gluten allergies and could not eat her lunch at all. I am certain we won't be placing lunch ordering from this store again for our office meetings. Just awful.
Great food. Friendly employees too.
Atmosphere: 5
Food: 5
Service: 5
My sandwich delivery comes as specified and within a 20 minute delivery time. Strongly recommend.
Excellent service and the subs were made to my liking which is more than I can say for the one on FM 1960.I could not believe what was considered a sub with extra turkey. I thought I was being punked and needless to say.....there was no tip.Pffft!
Atmosphere: 5
Food: 5
Service: 5