Jimmy John's

3231 Southwest Fwy, Houston
(713) 664-0086

Recent Reviews

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Thiago Andrada

Terrible attendance. Don't deserve a bloody tip. Toilet's now working by the way. Make sure you don't stop by to eat over here!

Atmosphere: 1

Food: 1

Service: 1

CeeCee Candice “CeeCee”

Excellent food and employees!

Atmosphere: 5

Food: 5

Service: 5

Jamyse F

I went to this location and the customer service was trash. Specifically, the lady rolled her eyes because I tipped $1 on a $9 TAKE OUT ORDER!!! I waiting for my food over 15min before another customer told me that my food may be sitting on the counter.... I interrupt the staff to ask if that was my order in the random bag sitting off to the side and of course it was. 🙄😒 horrible experience. Never again.

Atmosphere: 3

Food: 3

Service: 1

chelsie yingling

I would think that making subs would be Somewhat easy job. Especially when you have a customer like myself who comes in places, my order, says hello and is polite, and tries to make things simple.

The fact that you asked for a tip at this establishment is laughable given the Customer Service.

The long-haired Caucasian gentleman has taken my order twice at this location. Every time I say hello, he just looks at me and starts ringing up my order. Fine. I probably wouldn’t like my job either, but we all make choices in life.

However, he didn’t put the potato salad that I asked to add to my combo in my bag. He just handed me my bag. When I asked if I could make it to come you said do you want medium large or bottle soda and pointed to the cooler. He never said the cooler also held the pasta salad and potato salad. I’m not a mind reader and I don’t frequent Jimmy John’s every day. I’ve just been in twice since they’ve got the kicking ranch back because it’s nostalgic for me and I’ve been very sick.

So when my bag didn’t have the food in it, I simply said hey the potato salad isn’t in there, but he didn’t say anything. He just gave me a weird look and I figured it’s because he had rang it up as a pesto Pasta salad instead, so I said I think you accidentally rang it up as a pesto pasta salad, but I wanted the potato salad. I did not say it with an attitude or anything regardless of how the interaction had been thus far… What broke the camera back for me is him sharply pointing down to the fridge and saying it’s in there they’re the same price as If I’m an idiot, and as a customer should be informed on all things Jimmy John’s…. I’ll be emailing Corporate because I don’t work at a sandwich shop and run my own business. And I guarantee if I had a customer with the experience I’ve had with him, he would be out the door. Maybe another sandwich shop franchise will do for him.

Atmosphere: 1

Food: 4

Service: 1

Ron Sid

The guy said “little
John’s” can’t be toasted. Give me a break. Horrible service.

Atmosphere: 5

Food: 5

Service: 1

Mark Williams

Service was very slow but the sandwiches were fantastic

Atmosphere: 2

Food: 5

Service: 2

Alexandria Estimable

Just jimmy johns

Food: 5

Nicole Standly

I ordered delivery. This store is like delivery ninjas. I barely blinked and they were already at my door with a perfect order. Bravo!!

Atmosphere: 5

Food: 5

Service: 5

Julian Vargas

One of the beat Jimmy Johns i have been to. The place is clean and the service is nice. I will be back soon

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Pepe

PARKER STANTON

Quick, ckean and fresh food

Atmosphere: 4

Food: 5

Service: 5

Sam Olivares

Got my sandwich ? order FREAKY FAST, after going through hurricane Beryl. Staff was friendly and professional.

Atmosphere: 5

Food: 5

Service: 5

Skye Piper

Kim is so quick and She is super friendly. Love getting to see her when I order

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, BBQ Chips

daniel pichette

Kim has been my delivery driver for the past year and I was very sad to learn that today was her last day!

I’ll continue to order but will miss her smile and speed.

#Kimmyjohns

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, BBQ Chips, Totally Tuna

Hayley Kenner

Kim is so quick and so sweet. We love ordering food from Jimmy John's just to see her!

Food: 5

Service: 5

Recommended dishes: Roast Beef

Marcus Jones

Kim the driver is the best!! She is fast and always on time

Atmosphere: 5

Food: 5

Service: 5

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