Jungle Cafe & Bakery

We was asked for small birthday cake with candles . Cashier told us this is a chocolate CAKE . We got home cut the cake . This is not a CAKE!!!!! Can’t even put birthday candles on. Empty no filling inside the Winnie the Pooh ..!! This is $20 for a piece of plastic can’t even eat .. ! So disappointed. Please don’t tell your customers this is a cake .!!!

Food: 1

Service: 1

Horrible service

Nice service

Very rich and healthy cakes. Excellent service from Martha.

Seems like the quality did go down. They used to have a lot more options. I went for a mango mousse cake but it wasnt as good as it used to be. The presentation was just sad and the cake looks old or something wasn't done right. Their prices are on the high end for cakes but the quality doesn't meet the expectations anymore. Disappointed.

I wish i can give ZERO STARS!!I scheduled for pick up at 5, already paid for since I ordered online. I’ve called to let them know I will be running late due to work and traffic I will be there at 6:32pm (gps said) the lady was rude and said, “if you’re not here at 6:30 I close door!” and hanged up. POOR customer service.I totally understand the closing time but for me not to have a cake for a bday dinner definitely bummed about it! I can’t wait to call in the morning and get a refund never again I will order from here!

I feel the jellow part is a little bit too much. But it's not as sweet as american cakes.

I have been getting their mango mouse cake for many years as my daughter likes it. This year the cake was worst cake that I never had. The top of mango gelatin was so dull, not shinny. It used to be bright mango color. The next day I found out there is liquid around the cake. The liquid looks like from the gelatin. I am so disappointed. I think they changed the owner to cause the bad quality cake. When I picked up the cake, there was a Mexican guy there. He dressed up like a chef. I am sure he makes all the cake. I am not going to order anything from Jungle cafe. If I could be able to put a zero star , I would have had put zero star. So disappointed. The left side is this year. The right side was from previous year.

Got the tiramisu cake and it was delicious. It’s the perfect sweet treat, not too sweet yet flavorful.

I can't stress how much I love this place, especially the almond breads and the daily specials

I didn't like it. The Tiramisu cake had too much cocoa powder on top and the alcohol level was too high (not good for kids). The Chestnut cake was very bland and too much cream/frosting.

Very good cakes

Cakes aren't fresh. Not what it used to be.

I had the dessert here a long time ago, may be 7, 8 years I loved it and I am cutting sweets in my diet for so many years now. But I happened to be in Chinatown and saw the shop, I decided to go in and got a Tiramisu and a coffee to give myself a treat. It was really delicious just as I remembered. I am very picky with my food nowadays and only eat if it’s really good, especially sweets. I really love the dessert and well worth the calories. Thanks for doing an amazing job!

A cake I wanted was out of stock and the worker kept telling me to check later. I emailed them to check the prices of a custom order and have not received a reply for days. Now I have to find a different cake with less than a weeks notice.RESPONSE: I used the Contact Us feature on your website. I suggest having a confirmation email that the message was sent to avoid further misunderstanding and inconveniences.