McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5414 Airline Dr, Houston
(713) 742-0446
About McDonald's
Customers' Favorites
McDonald's Reviews
When we got home we saw there was a 10 piece nugget missing. We ordered 2 orders of them. They put the sauce for it but not the nuggets. I called the store and spoke with a manager by the name of Marco was very very rude!! He expected us to go back and take all the food back. Not caring that kids were hungry and already leaving the food. It takes us 15 minutes to get home from there: Marco was very rude and not considerate at all
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers breakfast, but customers often face long lines and slow service. The food is generally good and made fresh upon ordering. However, the service quality can vary depending on the time of day. Some encounters with staff can be challenging, especially regarding questions about discounts or menu items. The atmosphere is affected by the lower-income area, with some homeless individuals loitering nearby, which can create discomfort for customers. Despite these issues, the team members are professional and strive to remain cool and friendly. The store's size is a concern, as it often feels too small for the number of customers it serves daily. Additionally, changes like removing soda fountain machines have made it harder for customers to get refills quickly. Overall, this location remains a favorite for many, although improvements in service and communication are needed.