McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
9411 Jensen Dr, Houston
(713) 694-5226
About McDonald's
Customers' Favorites
McDonald's Reviews
Ms. Paula, I want to thank you for your consideration an comfortable you showed an gave my mother and myself, My mother is in a wheelchair an need a woman's hand in the lady room , Ms Paula went above an beyond by taking care of my mother and without hesitation. She gave her undivided attention to us an made sure that we were not imbarest, an remaid by her side throughout our visit. My mother now makes it a point to go only on her shift an at least twice a week.
I see many new faces, how ever the one sticks out most, Me. Paula, she is always smiling an showing a abundance of love an kindness. It's been a long time since this store has a Manager like her. She's a keeper If McDonald's doesn't want her I have a job waiting for her . This is a star I will keep up with .
friendly, helpful staff who offered to put my ice cream cone in a cup because the ice cream machine was not freezing it quite hard enough to put in a cone.
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a restaurant with professional and productive employees, some of whom could use more politeness. The location is clean and upgraded, and they offer a kiosk for activities like playing chess. The staff, especially during weekday lunch, provides good service at the inside register and pick-up window. Customers appreciate that the food is always fresh, and the restaurant stays open during holidays, which many find helpful. There is excitement about their new organic and natural menu. However, there have been reports of inconsistent menu availability at certain times, especially for breakfast and lunch, which can be frustrating. Some staff members, like a young employee at the curbside pickup, may not always be friendly or attentive, which affects the overall experience. The restaurant is generally appreciated for its good food and staff, but there is room for improvement in employee politeness and menu consistency.