I order a 10 piece meal with large fries, sweet tea, and 2 plain cheese burgers.when I got home I noticed I had a fish filet, 2 cold cheeseburgers, an UN sweet tea and my fries were ok. I went back to get my order fixed and I got my correct order, but the manger gave me a medium fry instead of a large because he said I ate too many. So I just paid for a large fry since he refused to give me a new fry. The nuggets were cold and the burgers were cold. It’s not like they were busy and I was willing to wait. People will continue to go to that McDonald’s because of convenience, but I will not be one of them. Poor customer service and management. The ONLY person who was nice was the guy who took my order and made sure it was correct.
Atmosphere: 1
Food: 1
Service: 1
Bryana S
I don’t know who is on night shift but they need to change or have more employees. I sat in line for way too long just for no one to ever take my order
D
Waited on the drivethru for far too long, no one was on duty and there were no sign outside to say so.
Atmosphere: 1
Food: 1
Service: 1
Deniz
They missed my extra patty request for 4th times in a row. How can it be that difficult? It is written as the first thing below the “double cheeseburger”. I wouldn’t mind if it was just one time, but I am paying extra $1.30 every time I add a patty, and don’t get the product. It is really annoying.
Atmosphere: 1
Food: 1
Service: 1
Axel Teran
Always a wait in drive thru, I had my orders messed up twice since I been going but for the most part my food always good, fresh and my overall experience is great.
Atmosphere: 5
Food: 5
Service: 4
LaTyra Tones
After finding a friend bug in my fries I Vowed to never return here. And I havent.... Disgusting......
Food: 1
Service: 1
Sunisa Chum
Love the morning crew here! Thank you for all that you guys do. Will definitely be back, I do not like the McDonald's on Scott and Ost. Avoid at all cost!!
Atmosphere: 5
Food: 5
Service: 5
Mirza
Here more people! Short staffed slow service. Never pit ketchup in the bag then we have to wait again for them to bring the ketchup smh
Atmosphere: 1
Food: 3
Service: 1
Luis Rivera
Asked for help to pay for an order said they was busy they work 24/7 asked for a manager the manager said he is to busy like damn its called fast food if yall cant handle it look for something else other customers asking for manager to manager keep denying service stating his to bustly um
Atmosphere: 1
Food: 1
Service: 1
Brynda S
I went for the grinch box meal & they didn’t let me know they were out of boxes so I could decided if I still wanted it or not. I was disappointed with my bag. I asked for sweet & sour & was given ranch. My nuggets were old and cold.
Bad experience Please fix this location and increase more staff. Came here couples of times before giving it a review
Atmosphere: 2
Food: 3
Service: 2
Oscar Santiago
Gotta love McDonald's
Kenny NetMonk (:::NetMonk:::)
This location needs some attention. The inside is contemporary/modern and has a small area - play place for the children. The things that needs improvement are the menu screens are broken. It's inconvenient to wait in the front to ask for refills and condiments. Also homeless people would come in to ask customers for change. Other than that, everything was fine.
Atmosphere: 3
Food: 5
Service: 4
Hector Gonzalez
Great service!
Atmosphere: 5
Food: 5
Service: 5
Rod Ball
Went through the drive-thru the manager had a attitude she said I was not a senior for my coffee she was really unprofessional how she talked to me through the drive-thru but I understand that she's a manager and sometimes things will happen but as a manager you should not be mean or talked to the customer she was a Hispanic manager don't know her name but she was having a bad morning let God be with her and hopefully y'all will talk to her about being more polite to the customer and not try to tell me my age because I don't look that old🎬🗽🙏
I order a 10 piece meal with large fries, sweet tea, and 2 plain cheese burgers.when I got home I noticed I had a fish filet, 2 cold cheeseburgers, an UN sweet tea and my fries were ok. I went back to get my order fixed and I got my correct order, but the manger gave me a medium fry instead of a large because he said I ate too many. So I just paid for a large fry since he refused to give me a new fry. The nuggets were cold and the burgers were cold. It’s not like they were busy and I was willing to wait. People will continue to go to that McDonald’s because of convenience, but I will not be one of them. Poor customer service and management. The ONLY person who was nice was the guy who took my order and made sure it was correct.
Atmosphere: 1
Food: 1
Service: 1
I don’t know who is on night shift but they need to change or have more employees. I sat in line for way too long just for no one to ever take my order
Waited on the drivethru for far too long, no one was on duty and there were no sign outside to say so.
Atmosphere: 1
Food: 1
Service: 1
They missed my extra patty request for 4th times in a row. How can it be that difficult? It is written as the first thing below the “double cheeseburger”. I wouldn’t mind if it was just one time, but I am paying extra $1.30 every time I add a patty, and don’t get the product. It is really annoying.
Atmosphere: 1
Food: 1
Service: 1
Always a wait in drive thru, I had my orders messed up twice since I been going but for the most part my food always good, fresh and my overall experience is great.
Atmosphere: 5
Food: 5
Service: 4
After finding a friend bug in my fries I Vowed to never return here. And I havent.... Disgusting......
Food: 1
Service: 1
Love the morning crew here! Thank you for all that you guys do. Will definitely be back, I do not like the McDonald's on Scott and Ost. Avoid at all cost!!
Atmosphere: 5
Food: 5
Service: 5
Here more people! Short staffed slow service. Never pit ketchup in the bag then we have to wait again for them to bring the ketchup smh
Atmosphere: 1
Food: 3
Service: 1
Asked for help to pay for an order said they was busy they work 24/7 asked for a manager the manager said he is to busy like damn its called fast food if yall cant handle it look for something else other customers asking for manager to manager keep denying service stating his to bustly um
Atmosphere: 1
Food: 1
Service: 1
I went for the grinch box meal & they didn’t let me know they were out of boxes so I could decided if I still wanted it or not. I was disappointed with my bag. I asked for sweet & sour & was given ranch. My nuggets were old and cold.
Restaurantji Recommends
Bad experience Please fix this location and increase more staff. Came here couples of times before giving it a review
Atmosphere: 2
Food: 3
Service: 2
Gotta love McDonald's
This location needs some attention. The inside is contemporary/modern and has a small area - play place for the children. The things that needs improvement are the menu screens are broken. It's inconvenient to wait in the front to ask for refills and condiments. Also homeless people would come in to ask customers for change. Other than that, everything was fine.
Atmosphere: 3
Food: 5
Service: 4
Great service!
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-thru the manager had a attitude she said I was not a senior for my coffee she was really unprofessional how she talked to me through the drive-thru but I understand that she's a manager and sometimes things will happen but as a manager you should not be mean or talked to the customer she was a Hispanic manager don't know her name but she was having a bad morning let God be with her and hopefully y'all will talk to her about being more polite to the customer and not try to tell me my age because I don't look that old🎬🗽🙏
Atmosphere: 1
Food: 5
Service: 1
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