McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
8520 Bissonnet St, Houston
(713) 981-4750
About McDonald's
Customers' Favorites
McDonald's Reviews
No había personal para atendernos, y nunca nos atendieron.
Awful customer service. Owner refused to serve “hot water” because of “company policy”
Boo to @McDonalds. They are more worried about getting sued than making a customer happy with hot water to sip on when the weather outside is 20F
Well I've run into my share of rude people at dis particular McDonald's but today I was greeted by smiley people who were interested in making de start of my day a great one
I do not know but my ethnicity
has too much drama dey bring dere personal lives too work and take it out on de customers dey could take some notes from de ones who served me
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 6AM - 11PM |
McDonald's, a well-known fast-food restaurant, has received a mix of reviews from its customers. While some have experienced rude service and dissatisfaction with the menu changes, others have praised the staff's customer service and the quality of their favorite items, such as the McRib.
The restaurant's use of self-service kiosks has been a point of contention, with some customers, particularly seniors, struggling to navigate the system and not receiving adequate assistance from the staff. This has led to frustration and a lengthy ordering process.
However, the restaurant is also praised for its entertainment value, though some customers wish they would offer more options, such as hot green tea, instead of only providing coffee.
Overall, McDonald's seems to provide a varied dining experience, with both positive and negative aspects depending on the individual customer's preferences and interactions with the staff. The restaurant's efforts to modernize with self-service kiosks have not been universally well-received, and there is room for improvement in providing consistent and helpful customer service.