McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
2503 Almeda Genoa Rd, Houston
(713) 413-1570

About McDonald's

McDonald's, a well-known fast-food chain, has received mixed reviews from its customers. While the staff exemplifies good customer service, with some employees going "above and beyond" to deliver the correct order, the restaurant has struggled to consistently get orders right. Customers have experienced issues with their orders, receiving the wrong items or missing components like hash browns. The prices have also been criticized as quite high, with the food portions seemingly shrinking in size over the years. The atmosphere is described as rushed and the dining area as small, though there is ample parking available. Overall, McDonald's appears to provide a hit-or-miss experience, with the quality of service and food varying across different visits.

Some customers advise avoiding this location during early morning hours, as the staff's customer service varies greatly—some employees are friendly, while others are less attentive or ignorant. Many have expressed frustration over the attitude of certain staff members who seem entitled or dismissive, making the experience unpleasant. Despite these issues, some reviews mention that the food was fresh and the staff friendly, describing it as the best McDonald's experience in years. Additionally, customers note that the food is prepared quickly regardless of the line length, making it a good option when fast service is needed. Overall, the restaurant's service and quality can be inconsistent, but it remains a place where quick food can be obtained efficiently.

Customers' Favorites

McDonald's Reviews

2.4
218 ratings
Restaurantji Rating
5
25%
4
8%
3
8%
2
7%
1
52%
Food
3.0
Atmosphere
2.6
Service
2.6

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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