McDonald's

Name: McDonald's
Address: 8147 Katy Fwy, Houston, Texas, 77024, US
Telephone: (713) 688-1934
Price range: $
Rating: 3.3

$ • Fast Food, Burgers, Coffee Shops

Hours:
8147 Katy Fwy, Houston
(713) 688-1934

Menu Order Online

About McDonald's

The McDonald's restaurant offers a mixed experience for its customers. While some visitors praise the friendly and polite staff, others report issues with their orders, such as incorrect or incomplete items. The pickup window can be a problem spot, with some staff struggling to communicate in English or making mistakes with orders. However, the food is often hot and fresh, and some customers have had positive experiences. The restaurant's quality seems to vary depending on the staff and the time of day.

The food at this location is usually good quality and fresh, as far as fast food is concerned. The interior is a little dated, and the seating is a bit limited and tight. The drive-thru has been quick and accurate for all visits.

Even though McDonald's has mastered average customer service, they need to be consistent in who they hire. They tend to put managers in place who are below Chick-fil-A and Whataburger but higher than the Taco Bell, Wendy's, and the worst at KFC. It is known that maintaining a business with low-paid employees can be challenging, but the restaurant should hire people in metro areas who speak English and train them to be courteous.

The experience at this McDonald's was great, with both employees and both windows being very polite, and the drive-thru went pretty fast for a McDonald's at 8 pm. The food was all good in terms of fast food quality.