McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
4803 Farm to Market 1960 Rd W, Houston
(346) 498-8234
About McDonald's
Customers' Favorites
McDonald's Reviews
95% of the time they're always closed after midnight for any reason, can't believe they were open tonight. Customer Service horrible most of the time.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers quick and correct orders, even during busy times. Friendly staff provide napkins without needing to ask. Breakfast items are available until 10:45, with options like egg McMuffins. The drive-thru service is fast, but staff may need clarification on menu items, such as the fruit and maple oatmeal. The restaurant runs smoothly, with attentive customer service and no issues with orders most of the time. However, some customers reported frequent order mistakes, especially with simple orders like chicken nuggets, fries, and spicy chicken sandwiches. It is recommended that staff check orders before handing them over, especially after customers have moved out of line to wait. While some employees can be rude and unmotivated, there have been positive experiences, such as staff engaging with customers, like during a recent school event where employees were face painting and checking on families. Parking can be difficult due to the small, crowded lot next to FM 1960. The area may not be kid-friendly, as some customers have heard vulgar language from staff and other customers. One staff member, Byron Jones, was praised for making sure food is hot and fresh, showing great service. Overall, this McDonald's provides a generally pleasant dining experience, though improvements are needed in order accuracy and staff attitude, particularly concerning food quality like fries and nuggets.