Very disappointed with the amount of food I received when I requested delivery. I called to express my concerns and the staff that answered the phone was rude. I ended up driving to the restaurant to have my concerns heard, because they kept blaming UBER DELIVERY. Really!! UBER DELIVERY did not cook the food. They delivered it in a timely manner. The waitress at the restaurant had a bad attitude . VERY DISAPPOINTED
Olivia Pressley
I really want to love this place. The food is great, and I appreciate that they offer vegan versions of certain dishes for a small upcharge.
However, if you order through any third-party delivery or pickup app, there’s no guarantee your dish will actually be made vegan. A staff member told me that the owner automatically leaves the egg in dishes such as the Pad See Eue and Pad Thai unless a customer explicitly requests no egg, and you CANNOT make that request through third-party apps.
What confused me even more was the explanation I was given: they keep the egg in the ‘vegan’ dish because some customers say they want it vegan but still want the egg... If someone wants egg, that’s vegetarian... not vegan... and the restaurant should just clarify that the vegan option means no egg. I totally understand vegetarians wanting no fish sauce, but keeping egg in a dish someone paid extra to make VEGAN doesn’t make sense!!!
So if you pay extra for the vegan option, the ONLY way to be sure its vegan is to call the restaurant directly. Hopefully they pickup or you're out of luck.
I brought this to management’s attention almost a month ago. They said they were working on a fix, but nothing has changed. It’s disappointing, especially since you can customize other parts of your dish.
It feels like this would be an easy problem to solve, and it would make a big difference for all customers. I genuinely hope they update their ordering system, because I’d love to keep supporting them, but for now, it’s just too unreliable.
** Edited 1.28** There is now a 'vegan no egg' option on Uber Eats and DoorDash, not sure when those were added, but happy to see it!
Atmosphere: 4
Food: 3
Service: 3
Reemo Gaggi
Good food. I’ll def be back
Atmosphere: 5
Food: 5
Service: 5
Tony M
Very nice staff
Atmosphere: 5
Food: 5
Service: 5
Mason Leer
Great spot best for pad thai, its my favorite in all houston, the other locations dont make it as good as this location does!
Atmosphere: 5
Food: 5
Service: 5
EddieT333
I have to say that the yellow curry is the best I’ve ever had. I wish they’d make their Tom Yum soup and a smaller serving but, oh well. I highly recommend this place. It’s very tasty.
Atmosphere: 5
Food: 5
Service: 5
Jan Christiansen
Had lunch at Nara Thai on Washington ; one of their 4 locations in town ! Married to a Thai and living part time in 🇹🇭 Thailand; I can tell you this is very tasty Thai food and excellent service! The manager Thames was very kind and making sure everything was good ! Tip: Red curry is awesome, but so was everything else ! Go there or order to go ; you won’t regret 👍👍
Atmosphere: 5
Food: 5
Service: 5
Cynthia L.
Food is delicious but quantity is lacking. A child’s plate portion for an adult meal price. Not worth it. Try a different Thai restaurant unless you want to still be hungry after the meal here. Dine-in portions are adequate so perhaps just don’t order for delivery from here.
Atmosphere: 5
Food: 3
Service: 3
Oscar Carrasco
Love this place. I bring my kid and family at least once a week, food is consistent and great.
Amazing A++++ service. Jackie exceeded our dining expectations, From the moment we entered, his friendly greeting, suggestions for menu items accommodating food restrictions and food allergies. Completely outstanding service and food!
Atmosphere: 5
Food: 5
Service: 5
L
Thai food is delicious and great options. Super friendly and helpful service on Washington Ave. Sign up for Rewards and get 10% discount once a month.
Atmosphere: 5
Food: 5
Service: 5
Joshua Thomas
Jacky was fantastic! Thank you.
Atmosphere: 4
Food: 5
Service: 5
Skarlett Rivas
Today was our first time dining in since we usually just order takeout and I have to say, it was such a great experience! The service from Jacky was amazing. It was raining, and he went above and beyond by walking us to our car. The food is delicious and the mango with sticky rice is definitely a must-try!
Jeremy Donaldson
Quick friendly takeout service and the food is always exactly what you ordered and delicious. They are great with accommodating odd requests too!
Very disappointed with the amount of food I received when I requested delivery.
I called to express my concerns and the staff that answered the phone was rude.
I ended up driving to the restaurant to have my concerns heard, because they kept blaming UBER DELIVERY. Really!!
UBER DELIVERY did not cook the food. They delivered it in a timely manner.
The waitress at the restaurant had a bad attitude .
VERY DISAPPOINTED
I really want to love this place. The food is great, and I appreciate that they offer vegan versions of certain dishes for a small upcharge.
However, if you order through any third-party delivery or pickup app, there’s no guarantee your dish will actually be made vegan. A staff member told me that the owner automatically leaves the egg in dishes such as the Pad See Eue and Pad Thai unless a customer explicitly requests no egg, and you CANNOT make that request through third-party apps.
What confused me even more was the explanation I was given: they keep the egg in the ‘vegan’ dish because some customers say they want it vegan but still want the egg...
If someone wants egg, that’s vegetarian... not vegan... and the restaurant should just clarify that the vegan option means no egg.
I totally understand vegetarians wanting no fish sauce, but keeping egg in a dish someone paid extra to make VEGAN doesn’t make sense!!!
So if you pay extra for the vegan option, the ONLY way to be sure its vegan is to call the restaurant directly. Hopefully they pickup or you're out of luck.
I brought this to management’s attention almost a month ago. They said they were working on a fix, but nothing has changed. It’s disappointing, especially since you can customize other parts of your dish.
It feels like this would be an easy problem to solve, and it would make a big difference for all customers.
I genuinely hope they update their ordering system, because I’d love to keep supporting them, but for now, it’s just too unreliable.
** Edited 1.28**
There is now a 'vegan no egg' option on Uber Eats and DoorDash, not sure when those were added, but happy to see it!
Atmosphere: 4
Food: 3
Service: 3
Good food. I’ll def be back
Atmosphere: 5
Food: 5
Service: 5
Very nice staff
Atmosphere: 5
Food: 5
Service: 5
Great spot best for pad thai, its my favorite in all houston, the other locations dont make it as good as this location does!
Atmosphere: 5
Food: 5
Service: 5
I have to say that the yellow curry is the best I’ve ever had. I wish they’d make their Tom Yum soup and a smaller serving but, oh well. I highly recommend this place. It’s very tasty.
Atmosphere: 5
Food: 5
Service: 5
Had lunch at Nara Thai on Washington ; one of their 4 locations in town ! Married to a Thai and living part time in 🇹🇭 Thailand; I can tell you this is very tasty Thai food and excellent service! The manager Thames was very kind and making sure everything was good ! Tip: Red curry is awesome, but so was everything else ! Go there or order to go ; you won’t regret 👍👍
Atmosphere: 5
Food: 5
Service: 5
Food is delicious but quantity is lacking. A child’s plate portion for an adult meal price. Not worth it. Try a different Thai restaurant unless you want to still be hungry after the meal here. Dine-in portions are adequate so perhaps just don’t order for delivery from here.
Atmosphere: 5
Food: 3
Service: 3
Love this place. I bring my kid and family at least once a week, food is consistent and great.
Atmosphere: 5
Food: 5
Service: 5
Love Nara Thai always hits the spot
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing A++++ service. Jackie exceeded our dining expectations, From the moment we entered, his friendly greeting, suggestions for menu items accommodating food restrictions and food allergies. Completely outstanding service and food!
Atmosphere: 5
Food: 5
Service: 5
Thai food is delicious and great options. Super friendly and helpful service on Washington Ave. Sign up for Rewards and get 10% discount once a month.
Atmosphere: 5
Food: 5
Service: 5
Jacky was fantastic! Thank you.
Atmosphere: 4
Food: 5
Service: 5
Today was our first time dining in since we usually just order takeout and I have to say, it was such a great experience! The service from Jacky was amazing. It was raining, and he went above and beyond by walking us to our car. The food is delicious and the mango with sticky rice is definitely a must-try!
Quick friendly takeout service and the food is always exactly what you ordered and delicious. They are great with accommodating odd requests too!
Atmosphere: 5
Food: 5
Service: 5
Loading...