Pala

2800 N Terminal Rd, Houston
(866) 508-3558

Recent Reviews

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Jessica Yang

Me and my son ordered a pizza, it’s just a quick fix before the flight, the water asked me what I want, I said just a pizza and cup for water, he automatically put 18% tip on it, make me kind uncomfortable already, we are not large group, why charge 18% without ask my permission, BTW, I usually tip 20%, sorry for this guy, ten he left, totally forget my water, then I have to ask him, he bought me two cup water taste like soap water😓😓😓, was terrible. Pizza was good, but nothing special. Service was none, or if you order some real drinks will make the server happy, anyway not recommending this place

Atmosphere: 3

Food: 3

Service: 1

Nevious

Google business page says 24 hours, restaurant closed at 9:30

Atmosphere: 1

Service: 1

Mohamed Mukhtar

Extremely rude waitress. Doesn't look at you and tell you to give her one second while walking away. Might as well replace them with robots.

Atmosphere: 1

Food: 1

Service: 1

Stephen Nelson

Feels weird to give an airport restaurant a rave review. The bar is not high for dining at IAH but Pala clears it and then some. Spectacular Neapolitan pizza, chill but attentive waitstaff, and great prices to match. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Donald Joo

Good seating area to plug in and use laptop. US Open was on TV.
Pizza was Neapolitan style and very good. They have Margherita, Sausage, Pepperoni, Pesto options, as well as Paninis, and cheesecake. I thought $22 for the Sausage Pizza and add-on of Caesar salad was well worth the price compared to other places I've eaten in IAH. Not sure why the restaurants here push you to order in person rather than through the QR Code, but I opted for the QR Code, which worked well.

Atmosphere: 5

Food: 5

Service: 5

Emilys Phone

Very friendly service from Doty (?) and what a good pizza. Atmosphere is an airport terminal, but it's fine. Loud music on one side and much quieter on the other side so you can choose your preference.

Atmosphere: 4

Food: 5

Service: 5

Waynet Ramos

Must say thank goodness for me looking at your QR code for prices. Decided to scan it first and see pricing to get me a long New Belgium Voodoo Ranger and of course your price is $11 for 16oz and and additional $4.00 for 23 oz to decide to order it myself at the bar and of course your bartender charged me $23 for the 23oz. I acknowledged it to a female worker of the pricing and of course the male bartender came to fix the issue and told him I’ll give a 15% tip after seeing that he was over charging me. I wonder how many times flyers like myself if in a rush have been taken advantage of. Never received my change back from $20 that was given but thought I’d shared my experience of how your employees are over charging customers like myself for more tip money in there end. Dishonesty is not my thing. Beware with this place and please use QR code.

Jeremy Kushner

This was a great surprise. Our expectations for airport food are close to the bottom and this over-delivered on every level. Friendly attentive service, excellent food, comfortable environment with space for luggage and charging ports. The pizza was prepared and cooked right in front of us and it was delicious. The side salads were also generous and tasty as well.

Atmosphere: 4

Food: 5

Service: 5

Tony Harvey

This definitely felt like a good choice.

Michael McAlexander

The panini was phenomenal. I was shocked at the price but I understood once I bit into it. Worth every penny. The salad was okay.

Atmosphere: 4

Food: 5

Service: 5

Deirdre Smith

This place had some of the best pizza. I was in the airport and stopped to get a small one. Since I had to get on the plane that was all I wanted to carry. It was definitely worth the stop and worth every bite.

Atmosphere: 5

Food: 5

Service: 5

Rafael Perez

Didn’t expect much coming in, but left extremely satisfied with both the food and the service. Thank you Naomi for providing outstanding service, attentive and polite.

christoher franks

Gross pizza and rude staff. Never again. Avoid if you can

Angélica Osorio

Really good pizza

Nohelia Lopez

Margherita Pie is definitely the item to order. Tasty too! Definitely recommend to eat if you’re hungry at the airport.

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