I came to this location tonight around 8:45 PM and ordered a beef plate with plain spring rolls. I clearly asked for the spring rolls to be plain, but the woman taking my order rudely cut me off, repeating “yes, I know” in a dismissive tone. Despite the attitude, I still left a tip for a takeout order…. (Just because I was raised right unlike a lot of people in this world)
I used to come here regularly, but the service has seriously gone downhill. There’s a Hispanic man who works in the back who is consistently rude, and tonight was no exception.
Yes, I understand it was close to closing time, but I was still within business hours. If they don’t want to serve customers after 8:30, then the hours should be updated. I even asked if they could kindly remake the order, and the woman—holding her Louis Vuitton purse—literally screamed “Ughhhhh” in frustration.
The level of unprofessionalism was beyond anything I’ve experienced. I ended up leaving the food there and walking out. I won’t be returning to this location only tomorrow when I go back for every single penny that I paid.
Atmosphere: 1
Food: 1
Service: 1
Ohsurehuh
I came to this location tonight around 8:45 PM and ordered a beef plate with plain spring rolls. I clearly asked for the spring rolls to be plain, but the woman taking my order rudely cut me off, repeating “yes, I know” in a dismissive tone. Despite the attitude, I still left a tip for a takeout order…. (Just because I was raised right unlike a lot of people in this world)
I used to come here regularly, but the service has seriously gone downhill. There’s a Hispanic man who works in the back who is consistently rude, and tonight was no exception.
Yes, I understand it was close to closing time, but I was still within business hours. If they don’t want to serve customers after 8:30, then the hours should be updated. I even asked if they could kindly remake the order, and the woman—holding her Louis Vuitton purse—literally screamed “Ughhhhh” in frustration.
The level of unprofessionalism was beyond anything I’ve experienced. I ended up leaving the food there and walking out. I won’t be returning to this location only tomorrow when I go back for every single penny that I paid.
Atmosphere: 1
Food: 1
Service: 1
alexandra
I went with my boyfriend recently and the best pho I ever had it was just so so good and exactly what I needed and the service was so so good very nice staff and I love the atmosphere so much !! 10/10 experience definitely a new customer for life ☺️
Atmosphere: 5
Food: 5
Service: 5
Jerry Cruz
Me and my girl came here starving and we got 2 pho bowls both large and another plate with dry noodles and beef it was all amazing this spot is a Houston hidden treasure and i never have written a review on a food spot so thats how amazing this food was and the people were super nice also very fast with the food and tasted super amazing i cannot wait to go again and it did not leave a dent on my wallet if your thinking about trying this spot just go its amazingggggg if i could guve it 100000000 stars i would i loved everything about it amazing and nice people.
Atmosphere: 5
Food: 5
Service: 5
Joy Jones
I love this place so much for pho! They have amazing super fast service, the food is always fresh and their spring rolls are out of this world! Also the egg rolls in this restaurant are the most crispiest crunchiest egg rolls I’ve ever had! If you’re looking for great authentic pho spot, this is the place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Soup, Egg Roll
Mireya Ramírez-Aguilar
- [x] I've been going to this place for a while but lately the service has been terrible. The Asian girl is very rude and she got upset when I reminded her of the order of egg rolls , the Spanic guy is extra rude, my mom asked an extra plate and he told her if she would have asked for it Before? And he roll his eyes, the spring rolls came with some dirt I showed the spanic guy and he just said oh is just lettuce dirt ..?? - [x] TERRIBLE SERVICE.
Atmosphere: 2
Food: 1
Service: 1
Mia Madrid
The Hispanic staff are very welcoming, but unfortunately, the food was quite bland and lacked flavor. I paid $17 and some change for my order. The Asian lady at the front was rude and didn’t even check on me. I tip based on my experience, and I did not tip her. She started talking between her teeth to the guys and laughed, which was so unprofessional. I wouldn’t go back—don't waste your money.
Atmosphere: 1
Food: 1
Service: 3
Jon D. Smith
Not a bad little place. Random try due to target restaurant being closed and few choices in immediate area. Quick business lunch with insufficient time to travel out of area for other options. Wouldn’t go back but not for reasons of food quality or service. Establishment does not take AmEx. Fully understand the business reasons for this. Amex is known for charging higher transaction rates. Nonetheless, had to pay on my tab and go through the efforts of company processing/reimbursement. Again, not bad food but like many people I’ll choose the path of least resistance in my business dining experiences.
Atmosphere: 3
Food: 3
Service: 4
Kyle Munz
I've almost tried them all and if you want to know where the best Vietnamese restaurant in Houston is, it's at my mother-in-law's house, but this place is a close 2nd!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bún Thịt Nướng
Jasmine Miller
so I normally come here, but today was the second time this incident happened. I normally order the pho, and I get one order of the egg rolls which comes with a plate size of carrots and lettuce. The first time I came there was a dead gnat on my lettuce today I literally just left and there was a fly that flew from under the lettuce, but I don’t know if the fly was half dead, or just full from eating the food because it was moving very slow so unfortunately, I will not be returning to this location. The people in there are very nice. The restaurant seems clean but in the back when it comes to keeping the vegetables and the food being covered , I think this restaurant lacks sanitation , sadly, I will have to find another pho place in my area.
Great food. You can't go wrong with anything on the
Atmosphere: 5
Food: 5
Service: 5
Oka Zenzo
Pho is very delicious, but the best part of this restaurant is that they serve you their coffee the traditional way! Awesome service and hopeful to try some more of their iced coffee soon!
Atmosphere: 4
Food: 5
Service: 5
Sam Grizzaffi
Not once during my meal did anyone come check if all was ok, or did I need anything. Not even for drink refill.
Atmosphere: 3
Food: 3
Service: 1
mcgloven 27
Pho heaven..so good..soooo hot
Atmosphere: 5
Food: 5
Service: 5
Proto oZ
i’m here every saturday for 20 years best place in
I came to this location tonight around 8:45 PM and ordered a beef plate with plain spring rolls. I clearly asked for the spring rolls to be plain, but the woman taking my order rudely cut me off, repeating “yes, I know” in a dismissive tone. Despite the attitude, I still left a tip for a takeout order…. (Just because I was raised right unlike a lot of people in this world)
I used to come here regularly, but the service has seriously gone downhill. There’s a Hispanic man who works in the back who is consistently rude, and tonight was no exception.
Yes, I understand it was close to closing time, but I was still within business hours. If they don’t want to serve customers after 8:30, then the hours should be updated. I even asked if they could kindly remake the order, and the woman—holding her Louis Vuitton purse—literally screamed “Ughhhhh” in frustration.
The level of unprofessionalism was beyond anything I’ve experienced. I ended up leaving the food there and walking out. I won’t be returning to this location only tomorrow when I go back for every single penny that I paid.
Atmosphere: 1
Food: 1
Service: 1
I came to this location tonight around 8:45 PM and ordered a beef plate with plain spring rolls. I clearly asked for the spring rolls to be plain, but the woman taking my order rudely cut me off, repeating “yes, I know” in a dismissive tone. Despite the attitude, I still left a tip for a takeout order…. (Just because I was raised right unlike a lot of people in this world)
I used to come here regularly, but the service has seriously gone downhill. There’s a Hispanic man who works in the back who is consistently rude, and tonight was no exception.
Yes, I understand it was close to closing time, but I was still within business hours. If they don’t want to serve customers after 8:30, then the hours should be updated. I even asked if they could kindly remake the order, and the woman—holding her Louis Vuitton purse—literally screamed “Ughhhhh” in frustration.
The level of unprofessionalism was beyond anything I’ve experienced. I ended up leaving the food there and walking out. I won’t be returning to this location only tomorrow when I go back for every single penny that I paid.
Atmosphere: 1
Food: 1
Service: 1
I went with my boyfriend recently and the best pho I ever had it was just so so good and exactly what I needed and the service was so so good very nice staff and I love the atmosphere so much !! 10/10 experience definitely a new customer for life ☺️
Atmosphere: 5
Food: 5
Service: 5
Me and my girl came here starving and we got 2 pho bowls both large and another plate with dry noodles and beef it was all amazing this spot is a Houston hidden treasure and i never have written a review on a food spot so thats how amazing this food was and the people were super nice also very fast with the food and tasted super amazing i cannot wait to go again and it did not leave a dent on my wallet if your thinking about trying this spot just go its amazingggggg if i could guve it 100000000 stars i would i loved everything about it amazing and nice people.
Atmosphere: 5
Food: 5
Service: 5
I love this place so much for pho! They have amazing super fast service, the food is always fresh and their spring rolls are out of this world! Also the egg rolls in this restaurant are the most crispiest crunchiest egg rolls I’ve ever had! If you’re looking for great authentic pho spot, this is the place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Soup, Egg Roll
- [x] I've been going to this place for a while but lately the service has been terrible. The Asian girl is very rude and she got upset when I reminded her of the order of egg rolls , the Spanic guy is extra rude, my mom asked an extra plate and he told her if she would have asked for it Before? And he roll his eyes, the spring rolls came with some dirt I showed the spanic guy and he just said oh is just lettuce dirt ..??
- [x] TERRIBLE SERVICE.
Atmosphere: 2
Food: 1
Service: 1
The Hispanic staff are very welcoming, but unfortunately, the food was quite bland and lacked flavor. I paid $17 and some change for my order. The Asian lady at the front was rude and didn’t even check on me. I tip based on my experience, and I did not tip her. She started talking between her teeth to the guys and laughed, which was so unprofessional. I wouldn’t go back—don't waste your money.
Atmosphere: 1
Food: 1
Service: 3
Not a bad little place. Random try due to target restaurant being closed and few choices in immediate area. Quick business lunch with insufficient time to travel out of area for other options.
Wouldn’t go back but not for reasons of food quality or service. Establishment does not take AmEx. Fully understand the business reasons for this. Amex is known for charging higher transaction rates. Nonetheless, had to pay on my tab and go through the efforts of company processing/reimbursement.
Again, not bad food but like many people I’ll choose the path of least resistance in my business dining experiences.
Atmosphere: 3
Food: 3
Service: 4
I've almost tried them all and if you want to know where the best Vietnamese restaurant in Houston is, it's at my mother-in-law's house, but this place is a close 2nd!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bún Thịt Nướng
so I normally come here, but today was the second time this incident happened. I normally order the pho, and I get one order of the egg rolls which comes with a plate size of carrots and lettuce. The first time I came there was a dead gnat on my lettuce today I literally just left and there was a fly that flew from under the lettuce, but I don’t know if the fly was half dead, or just full from eating the food because it was moving very slow so unfortunately, I will not be returning to this location. The people in there are very nice. The restaurant seems clean but in the back when it comes to keeping the vegetables and the food being covered , I think this restaurant lacks sanitation , sadly, I will have to find another pho place in my area.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
Great food. You can't go wrong with anything on the
Atmosphere: 5
Food: 5
Service: 5
Pho is very delicious, but the best part of this restaurant is that they serve you their coffee the traditional way! Awesome service and hopeful to try some more of their iced coffee soon!
Atmosphere: 4
Food: 5
Service: 5
Not once during my meal did anyone come check if all was ok, or did I need anything. Not even for drink refill.
Atmosphere: 3
Food: 3
Service: 1
Pho heaven..so good..soooo hot
Atmosphere: 5
Food: 5
Service: 5
i’m here every saturday for 20 years best place in
Atmosphere: 5
Food: 5
Service: 5
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