Popeyes Louisiana Kitchen

11240 Veterans Memorial Dr, Houston
(281) 847-0506

Recent Reviews

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Miriam Hernandez

Good service

Atmosphere: 5

Food: 5

Service: 5

Otavia Furniss

Food here was good the staff were sweet!

Atmosphere: 5

Food: 5

Service: 5

Emily

good service

Atmosphere: 5

Food: 5

Service: 5

Michelle Kimble

I will never go here again rude ridiculous service. Did not tell the truth about the chicken whole family had food poisoning sold us no good chicken. The store has a strong scent I should have ran out the door just on the scent alone

Atmosphere: 1

Food: 1

Service: 1

Boss Sleepy

Served old chicken, possibly from the day before, that was re-dipped in grease, since my visit was shortly after they've opened.

Atmosphere: 1

Food: 1

Service: 1

Juanpa Bautista

very good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Angie Taplin

Just left this location..did a mobile order told person the name got to the window repeated name was told they gave our food to car before us and proceeded to make it as if WE was the problem. Showed them the receipt still a problem. Then when I asked for a cup of water after being made to sit while they figured it out they had the nerve to give me carbonated water ...very disrespectful and rude I will not be returning to this location that is 1.3 miles and make the 4 miles

priscilla galvan

πŸ™β€οΈ

Atmosphere: 5

Food: 5

Service: 5

Jose Reyes Galeas

Very good service the cashier was very nice food was warm

Atmosphere: 5

Food: 5

Service: 5

Paul Tam

Place feel run down and they don't carry the Dirty Rice anymore .

Atmosphere: 2

Food: 4

Service: 5

RIV

I had a very disappointing experience at this Popeyes location. When I asked to use the restroom, I was told it was out of order, which I immediately knew wasn’t true. I accepted it and went ahead with my meal. However, when another customer came in and asked in Spanish to use the restroom, the same employee (the one in the picture) told him that he could use it, but to wait until after I leave.

Since I speak a little Spanish, I understood exactly what was being said, and it was clear she was letting him use the restroom when I had been refused. I pretended to leave, only to see her allow the other customer access. When I went back to confront her about the situation, she didn’t offer any explanation or even acknowledge what happened.

This kind of treatment is unacceptable, and it honestly disgusts me that they handled it this way. I won’t be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

Judysbeth Farray

Good customer service

Atmosphere: 4

Food: 4

Service: 4

Lorena Arellanes

Was overcharged $8 for no apparent reason. And had I not had notifications on, the overcharge would have gone unnoticed. To make matters more frustrating, the line to the store is eternally busy so you can’t even get through to anyone at the store and your only option is to submit a ticket that can take 2 days to resolve. I didn’t know blatant stealing is just ok. Very unprofessional.

GUERA

CHICKEN MILD WAS VERY GREASY AND RED BEANS AND RICE WAS NOT FRESH NOR HOT. IT WAS MORE COLD THAN ANYTHING. GUESS I SHOULDN'T HAVE ATE THERE. IT WAS CLOSE TO CLOSING TIME BUT I LEARNED MY LESSON. NEVER AGAIN!! BASICALLY DONATED $16 TO POPEYES.

Atmosphere: 3

Food: 1

Service: 3

Kirkland Heslop

Stephanie was great and made me fell very welcomed when I arrived. The food was fresh and tasty. I appreciate you and your great customer service

Atmosphere: 5

Food: 5

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