Rouse Craft Kitchen
2400 W Loop S, Houston
(713) 586-2444
Recent Reviews
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Obed was so helpful and saw to all our needs! And so was Jasmin. Great staff!
Atmosphere: 3
Food: 4
Service: 5
Diana was my server, very kind with excellent service, recommended
Atmosphere: 4
Food: 4
Service: 5
Good quality breakfast and big variety. Server Yaz was friendly and professional with exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Good buffet. Fresh foods. Server Yazmin is very friendly and accommodating
Atmosphere: 5
Food: 5
Service: 5
Diana and Joshua
Diana and obeba were great!
Atmosphere: 5
Food: 5
Service: 5
Good place with a very kind staff.
Atmosphere: 4
Food: 4
Service: 5
Really excellent food and service. Was surprised to find a hotel restaurant this good. The bar service was lovely also.
Happy hour discounts aren't great but the food is so it's worth the trip. Have the empanadas and Brussels, you won't regret it.
Bartenders were very nice. Happy hour pricing from 3-7pm was good. The bar and restaurant was so loud. It was not a pleasant place to hang out and even more difficult to have a conversation.
Atmosphere: 1
Food: 3
Service: 5
This is establishment is slow as hell. It was my first time here, and upon getting out of the elevator, there are about 10 kids, yelling and screaming, running around, almost running into me and forcing the door entrance to the place closed so the other kids can’t get in; I sit there and wait for their shenanigans to end And then when I do sit down, I’m there for what seems like 20 minutes, with no acknowledgment from the wait staff, no acknowledgment from the bartender. So then, as I got up, the guy on the side of me looked at me knowing exactly why I got up, because literally no service. Then I go outside to get in my vehicle I drive through the gate And of course parking, cost $12.99, and I was literally there for less than 20 minutes. I do not recommend this place at all, go to grand Lux down the street.
Restaurantji Recommends
We came in for lunch, there was not a single person in the restaurant. We stood and waited for almost 10 minutes for a server/hostess and finally a manager came from the front desk to go to the back to find someone. A young girl came out and dropped menus at our table without communicating. Another server came and took our orders. We waited almost 40 minutes for an appy (tortilla chips and hummus), a chicken Caesar salad and sandwich. In that time, another patron came and sat for 10 minutes and left. The server did not come back out. The food was mediocre at best, water was never refilled - which was all I was drinking. We asked for our bill when we saw the server part way through our meal knowing it would take awhile before we saw them again. Terrible service. Took forever considering we were the only two people in the restaurant. And food was tasteless. Unfortunate for a beautiful atmosphere. They also have a sneaky little service charge which when asked about was a tip of 15% that is automatically charged. So although we usually start our tipping at 20%, this service would have maybe got 10% but we had no choice but to top more than willing or deserved.
Atmosphere: 5
Food: 1
Service: 1
1st night I went, the food was so good, I returned the next night. The pork belly is just that good. Had it one the burger and returned to have the empanadas. The bartender also makes great drinks so that didn't hurt either. It's not an extensive menu at the bar but they get their limited options done
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Brussels Sprouts, Hamburger
Their website mislead us to think this is an up-class place. They also failed to tell you that they have a 27% service charge to the tab, which is a disservice to the servers. I am happy to hear that for dining there they will validate parking. But the overall experience left nothing to desire at all here.
I have had a lot of fries and chips in my life, I consider myself a fries aficionado. I was BLOWN away by the flavor, excellent seasoning and crunch of their house fries and nacho chips. I literally had to have a moment of silence to enjoy them. In fact everything we had for lunch: a custom mocktail, the Korean bbq wings, chips and dip and the chicken sandwich was excellent. Very surprisingly, it was of the best lunches I’ve had in Houston! Who would think this little gem would be tucked away in this new stylish boutique hotel? If you’re in or around Galleria and hungry: do yourself a favor - definitely dine here!!!!
Atmosphere: 5
Food: 5
Service: 5
Run do not walk to try their house fries and nacho chips. OMG seriously, one of the best in Houston and Ive had countless. Also very flavorful food and had a fab mocktail custom made too. Def recommend!
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