Rustika Cafe and Bakery: Original West U

The best breakfast/lunch restaurant and bakery in Houston.

Atmosphere: 5

Food: 5

Service: 5

We just went in here for the first time. We decided to get a few desserts. Meringues are my favorite cookies. These are probably the best I’ve ever had! The customer service was beyond fantastic!

Atmosphere: 5

Food: 5

Service: 5

amazing coffee and even better service

Atmosphere: 5

Food: 5

Service: 5

Great place, great food & awesome ambience.
A must try

Atmosphere: 5

Food: 5

Service: 5

The latte and avocado toast were great! Always a pleasure to eat here when in the West University area!

Atmosphere: 4

Food: 4

Service: 4

December 17 2025- we walked in and were greeted with what seemed to be a very forced hello. The employees seemed like they were being held hostage. Me and my wife did not feel welcomed and that was just the start! We ordered our OVERPRICED food and before i even paid (card tap) the cashier was gone. So we paid and went to take a seat. They brought us our food shortly after, what we didn’t know is that you have to grab everything yourself (silverware, condiments, napkins) Even the drinks are self serve. my wife asked for water but no one told us we had to go almost behind the counter ourselves to grab a cup and get it ourselves. It almost felt like i was an employee here. as for the food they charge too much for the small portions they give. 15$ for 2 eggs 2 pieces of burnt bacon and a small sauce container of beans. If i knew thats what i was getting i would have counter offered to pay 8$ no more not worth it. As for the eggs you can taste the previous food cooked on whatever pan they used. I could taste the previous 5 meals cooked on there. And if that wasn’t enough of a health code violation they have all their pastries sitting right in front of the restroom. its a very narrow hallway i’m sure people have bumped into them after using the restroom. There was even flies on some. This place needs to shape up or shutdown. Will be calling health inspectors. Wish i could get my tip back but thats what i get for tipping before eating.

Atmosphere: 1

Food: 1

Service: 1

Fresh food and really good coffee!! Nice atmosphere and delicious pastry's and cakes! Friendly Staff and good service!

Atmosphere: 5

Food: 5

Service: 5

Allie is such a sweetheart. We will definitely come back to this coffee and bakery shop again.

Atmosphere: 5

Food: 5

Service: 5

My family used to order all our cakes from here, but stopped due to issues with their service. Years later, I decided to give them another shot: Placed an order for a simple birthday cake to be delivered and was quoted $25 for the delivery charge, despite being well within the 10mi radius (which had a lower charge). When I brought that up, the employee gave me this HUGE exasperated sigh and said they were having issues with their delivery person, so that’s why they were charging more. Okkk, not my problem, but whatever — we settled on using Uber, which she estimated would be around $15-$20. I paid upfront for the cake, and was told *they* would summon the Uber and call me to reimburse them for it the day of. Fast forward 2 weeks and it’s 30mins past my delivery time — no calls, no updates, no “it’s on the way!” When I finally called (understandably upset), they tell me that *I* was supposed to call the Uber to pick up the cake from them; they sounded annoyed and dismissive and didn’t offer any apologies. Because I wasn’t able to pick up the cake myself at that point, I had no choice but to settle on them calling an Uber right then and there and paying them $25 anyway. It’s a shame because their cakes are actually very good, but their service was and continues to be the absolute worst. Will not be going back.

Food: 4

Service: 1

My daughter and I traveled far to pick up our lunch on SW Freeway. We noticed this bakery and stopped in to buy something sweet. We stepped in and wasn’t greeted—no big deal so we were looking at the offerings. However, when the customer left, we still weren’t acknowledged and the staff left from our sight by the cash register. After standing for a few more moments, we decided not to spend ‘our’ money as the vibe got weird! First impressions ruined it! I won’t try or recommend them to any family or friends.

Atmosphere: 1

Service: 1

The chilaquiles and crepes were excellent. Would definitely come back

Atmosphere: 4

Food: 5

Service: 4

My favorite spot for migas and chilaquiles! Food is made fresh, salsa is good and their kids pancakes are the cutest! Careful as they will make you want to buy all their bakery items, as they not only look tasty but are delicious as well!

Atmosphere: 5

Food: 5

Service: 5

My water went out. I still had to shop. The place I planned to go to was closed.
However, I am glad these things led me to try this place. I forgot to get the servers name, but ehe was so friendly and upbeat she put me in a happy mood. The food was absolutly yummy. I will eat imside next time. So cozy.
Best service ever and suoer yummy food!!!!

Atmosphere: 5

Food: 5

Service: 5

Not a bad place at all, extensive entrée selection 👌, parking can be a bit competitive...

Entrée portion was more than ample ❤️ 😍

Prices are very reasonable..

Atmosphere: 4

Food: 4

Service: 4

Everything was delicious, staff very friendly. We will come back for sure. 100% recommended.