Sarku Japan

I usually get the chicken teriyaki with steamed rice.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Teriyaki

My favorite teriyaki chicken in the area. Located in the food court of the mall. Big portions. Delicious teriyaki sauce

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki

Meat is very delicious
Fried rice and beans taste too strong
Try fried noodles next time

Atmosphere: 5

Food: 5

Service: 5

Horrible experience Cashier is the only one deserving of the star. Food was mediocre. The cooks were awful. My food fell in their counter and they gave no resolution to this.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Chicken Teriyaki

Overall, the taste here is good. Teriyaki chicken, beef, and shrimp. I recommend the chicken. Portionwise, it's average. Pricewise, it's a little expensive according to the quality and quantity. Nothing surprising. If you feel like having Japanese food at the time you walk by go for it.

Atmosphere: 4

Food: 4

Service: 5

So delicious!
the food here is truly amazing love that we can see the cooks make it right in front of you truly delicious I wish they had a restaurant outside from the mall but it’s fine.
The employees are nice! They have everything set out so you don’t need to ask them for utensils, to go bags which is very helpful! Sometimes the place gets packed sometimes they don’t depending which day you go. Other than that! I love this place. & I believe last time I met the manager he gave me their business card which included the rewards system which I’m very excited to use!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki, Shrimp Teriyaki

The food is delicious no doubt, but if you claim something to be a specific amount of calories I would expect to see the cooks using food scales or something. My bowl that was supposed to be 345, is actually 500 calories. Can be a little misleading but besides that everything is good ??

Atmosphere: 4

Food: 5

Service: 4

Family and I got food poisoning, do not eat here!

Food: 1

They closed 15 minutes before 9. Drove out to see them close

Fast healthy food! I love it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki

The staff forgot part of my order. The lady on the register was on her cell phone and rude. They packed my box with mostly vegetables and very little meat. It wasn't worth it.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Teriyaki

I used to love this place and constantly I have been coming here for 3 years (36 months) since I moved to Houston last 3 years. However, every time I came here, I felt rushed and disrespected a lot. Today, November 6, 2023, I bought a chicken and shrimp with steamed rice and veggies and waited quite long. The long who came after me bought the same chicken and shrimp and his box has a lot of vegetables, chicken and more shrimps than me while my box has no broccoli barely any vegetable and a little chicken. The communication of the Asian guy at the cashier (assuming he’s the boss who takes the payment) was rough and lacks of considerate smoothness in his customer service skills.

Atmosphere: 1

Food: 1

Service: 1

Although they’re service is great. They have messed up by removing the previous hot sauce they used before to the current one. Willowbrook still uses the old one. If the owner is reading this trust me, bring it back.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Chicken Teriyaki, Shrimp Teriyaki

The lady treats you very badly as a racist. I don't know, I especially recommend them to Mexicans...and they spit a lot when talking.

The old man running the place was very rude. Not very helpful, felt like I was being interrogated without getting a chance to order anything.

Service: 2