Starbucks
11805 Westheimer Rd, Houston
(281) 556-8382
Recent Reviews
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Best crew & best Customer service!
Atmosphere: 5
Food: 5
Service: 5
If I could give this place 0 stars I definitely would. Maybe more training needs to be given idk but my door dasher let me know as he went to get my order a Starbucks employee dropped my whole order which is fine accidents happen, but my drink did spill into my food item which made it soggy & gross. My drink had whip cream & syrup all throughout the outside & was so sticky , the employee apparently just refused to remake my order which is crazy to me... apparently it was in “good condition”.. I was missing some of my drink .. lol anyways stay away from here! Idk why I even still give Starbucks my money..
Atmosphere: 1
Food: 1
Service: 1
Starbucks
Atmosphere: 4
Food: 4
Service: 3
They are Caring & Professional ❤️ Andrew is Super sweet! Trina as well! Daniel, Sophia, Ayman, Noah, Jamison, Zulie, Saraya, Emmanuel, Juan, Grey👌👌 They are ALL Wonderful !! If I left any names out -I’ll try to add you soon💚🤍 Thanks for being SO NICE❣️ LUVVV YALLL!!!
I have been there a couple times now and coming in their service has been both times superior and a pet peeve of mine is having to ask for whipped cream even though it comes with the recipe. Keep it up! 3 out 3 orders no issue at all with them.
Service: 5
Good coffee but not quick.
I was there this morning and service was terrible.
No customer service at all!
I will never go back to this place.
Atmosphere: 4
Food: 3
Service: 1
Only came to this location twice and the drinks have been horrible both times; not coming back
Nice location. Daniel was our barista and made our drinks perfectly! We live on other side of town but my husband works on this end of town and I’m sure we’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Had one of the most friendly & welcoming experiences in September here at this location. Amazing crew there!
Atmosphere: 5
Food: 5
Service: 5
The staff is friendly and the drive thru is smooth!! But not as smooth as my current favorite, a cortado made with heavy cream mmmmm!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Starbucks be on point Everytime and I do mean everyTIME!! Location changed but service stays emaculant!!!
Atmosphere: 5
Food: 5
Service: 5
I drove for 10 minutes to find this starbucks business doesn’t exist in this location. What a mess!!!
Atmosphere: 1
Food: 1
Service: 1
On 9/4 I walked into Starbucks for the first time and was honestly disappointed. I wasn’t sure where to order, so I walked toward the back and asked a couple of employees—they just pointed to the register without saying much. I stood there waiting, but no one acknowledged me, asked me to wait, or said anything at all. It was an uncomfortable and confusing experience. Definitely not the kind of service I expected.
Atmosphere: 2
Monet was our barista and she did an amazing job. The drinks she recommended will now be my go to! Everything was brought out promptly and fresh. 10/10 will be back.
Atmosphere: 5
Food: 5
Service: 5
Monet was very kind and provided great service. Will be coming back!!
Atmosphere: 5
Food: 5
Service: 5
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