Stand in line for 15 minutes just so they could tell me nothing I asked for was unavailable. For three weeks they never had the medicine ball but have stand 15 minutes in line just to find out. No even a good or even greeted me at all.
Atmosphere: 1
Food: 1
Service: 1
abebaw Tesema
Starbucks without coffee 11/21/2024 9:00 am rude customers service too !!
Steven Xu
Extra protein for the bake goods, no thanks.
Atmosphere: 2
Food: 1
Service: 3
BLBurke89
Does not have a drivethrough. Huge waste of time driving here.
Leo Wu
Never ever try to make a mobile order here. They will just put ur order tickets in the back and won't give a f after that. Been waiting for half an hour and couldn't wait anymore, asked and saw they just picked up my ticket and start doing it. Whoever order after me but in person had gotten their drinks. If this is the way you arrange the mobile orders, I call for a total closure of this stypid function and don't waste out time. Super unsatisfied. It happened many times, super annoying and unsatisfied.
Atmosphere: 1
Food: 1
Service: 1
NMx Banshee
Go several times in the morning to get coffee. Every single time the people behind the counter are so rude and dismissive of what I order. When a mistake is made I point it out but they get aggressive with making it a second time. Truly tragic there isn’t another Starbucks open early in morning around here. This sucks to go to.
Atmosphere: 3
Food: 3
Service: 1
LaShunda Chase
Needed
Rina Garcia
The best Starbucks ever these 2 ladies are amazing E.Portor and Evelyn always nice and knows what u want always smiling and
Service: 5
Mike Bledsoe (MB Texas)
Burnt regular
Atmosphere: 1
Food: 1
Service: 2
Hallie Kou
The nicest staff. Happy to have them so close to Memorial Hermann, they are
I love this Starbucks, Mrs. Porter is a very nice lady and she always have great customer service when I arrive to Starbucks.
De H
Once I get to work, I got to grab a hot cup of coffee and it has to be at the Starbucks in the Westin! I am a coffee snob and if the coffee is not up to bar, I do not visit the facility anymore but these ladies, (Elois, Ashley and Evelyn) know me by name. this is MY lady baristas are amazing! They remember my drink and makes it perfectly and always with a smile. I love this location, thanks ladies!
Nora Chen
Why is it so much more expensive here than regular Starbucks ?
Madison Bedford
Love this Starbucks I come here nearly everyday ! Love the staff , Ms. Porter is the best !
Atmosphere: 5
Food: 5
Service: 5
jeffreywT4562BQ
When our staff gets here at 5 am to start our day seeing patients for surgery our early morning fix is the Westin hotel Starbucks. We are always greeted with a smile and a big hello. The customer service has always been above the bar. And the personal affirmations messages Ms.porter, Michelle,Ashley and Kandra, and Evelyn write on our cups each day. Even though they don’t have to. Those little steps Ms.porter, Michelle,Ashley and Kandra, and Evelyn do makes the start of day a little more easier to deal with.
Stand in line for 15 minutes just so they could tell me nothing I asked for was unavailable. For three weeks they never had the medicine ball but have stand 15 minutes in line just to find out. No even a good or even greeted me at all.
Atmosphere: 1
Food: 1
Service: 1
Starbucks without coffee 11/21/2024 9:00 am rude customers service too !!
Extra protein for the bake goods, no thanks.
Atmosphere: 2
Food: 1
Service: 3
Does not have a drivethrough. Huge waste of time driving here.
Never ever try to make a mobile order here. They will just put ur order tickets in the back and won't give a f after that. Been waiting for half an hour and couldn't wait anymore, asked and saw they just picked up my ticket and start doing it. Whoever order after me but in person had gotten their drinks. If this is the way you arrange the mobile orders, I call for a total closure of this stypid function and don't waste out time. Super unsatisfied. It happened many times, super annoying and unsatisfied.
Atmosphere: 1
Food: 1
Service: 1
Go several times in the morning to get coffee. Every single time the people behind the counter are so rude and dismissive of what I order. When a mistake is made I point it out but they get aggressive with making it a second time. Truly tragic there isn’t another Starbucks open early in morning around here. This sucks to go to.
Atmosphere: 3
Food: 3
Service: 1
Needed
The best Starbucks ever these 2 ladies are amazing E.Portor and Evelyn always nice and knows what u want always smiling and
Service: 5
Burnt regular
Atmosphere: 1
Food: 1
Service: 2
The nicest staff. Happy to have them so close to Memorial Hermann, they are
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this Starbucks, Mrs. Porter is a very nice lady and she always have great customer service when I arrive to Starbucks.
Once I get to work, I got to grab a hot cup of coffee and it has to be at the Starbucks in the Westin! I am a coffee snob and if the coffee is not up to bar, I do not visit the facility anymore but these ladies, (Elois, Ashley and Evelyn) know me by name. this is MY lady baristas are amazing! They remember my drink and makes it perfectly and always with a smile. I love this location, thanks ladies!
Why is it so much more expensive here than regular Starbucks ?
Love this Starbucks I come here nearly everyday ! Love the staff , Ms. Porter is the best !
Atmosphere: 5
Food: 5
Service: 5
When our staff gets here at 5 am to start our day seeing patients for surgery our early morning fix is the Westin hotel Starbucks. We are always greeted with a smile and a big hello. The customer service has always been above the bar. And the personal affirmations messages Ms.porter, Michelle,Ashley and Kandra, and Evelyn write on our cups each day. Even though they don’t have to. Those little steps Ms.porter, Michelle,Ashley and Kandra, and Evelyn do makes the start of day a little more easier to deal with.
Loading...