Visited this place to find a Huston mug but they didn't have.
Angela Evette Sanders
Located downtown
Atmosphere: 4
Food: 5
Service: 5
Mar Cadenas
I ordered and paid for a grande Pumpkin Spice Latte, but instead of getting a grande, I got a tall in a grande sized cup
Vin Randd
Sky and Tay were awesome! Best, baristas downtown!!!
Knows how to handle entitled Corporate America, proof not all heroes were vapes.
Atmosphere: 5
Food: 5
Service: 5
Carl Kahlich
Came in here on my Friday routine and had some left over half dollars from the side bank and thought hey be nice to make a chime tip on there uniform delima. They are so sweet with there artisan crafts in coffee brewing
Atmosphere: 5
Food: 5
Service: 5
Will Dillingham
No hospitality from behind the counter. Short and bothered. Did not feel welcome.
Tim Hebert
They closed before the advertised closing time.. they refused business and clearly don’t care about what they do. Would not recommend
R. Gordon
Today was a great experience at the Downtown location. Rye's customer service was awesome. She apologized for not having the item I ordered and suggested I try a different item that was just as great. I appreciate your help.
Lars Sølve Larsen
Did’t know their own products. Wanted a light roast coffee. Did’t have!
Vishal Kale
I came here around 5.15 pm after seeing that they were open until 5:30 pm. The staff seemed distracted, joking around with their backs to the counter. I had to call out to get their attention, and they didn’t seem happy about it. Ordered a hot oat milk latte and a frappe but the staff said they couldn’t make it—no explanation, just a dismissive attitude. They didn’t seem interested in taking any further orders. I found it very rude. How can a Starbucks outlet not make a coffee? It felt like they were rushing to close, even though they still had 15 minutes left. This was by far the worst Starbucks experience I’ve ever had.
Great customer service!!! Love the teams communication, professionalism and efficiency.
Atmosphere: 5
Service: 5
Kaley Smith
Literally every time I come to this location it is a mistake. They are chronically understaffed and it will take 20 minutes to get even the simplest items. I typically a) use the mobile order option and b) order a cold brew. As a former Starbucks employee, I can tell many of the baristas have not been trained properly- they are almost never working in sequence, the bar is a mess, and almost no one can multitask. It’s a shame, since this is the only Starbucks open on weekends downtown.
Atmosphere: 2
Food: 2
Service: 2
Salvador Gonzales
Crap for service! Unfriendly baristas The coffee refills are not free like other locations. I pointed out the Starbucks policy regarding coffee refill but they couldn't give a rats a** ! The only cool thing is chilling at the AC hotel lounge
Dionna Johnson
I asked the tall, skinny manager if he could remake a drink that another Starbucks location had messed up . I explained that I couldn’t return to the original store because it was too far away. I even showed him messages from corporate stating that any Starbucks could remake the drink. I’m sure if I was a Caucasian he would have been happy to make it. However, the manager responded, "This isn't a corporate location; you'll have to go somewhere else." After that experience, I decided never to spend my hard-earned money there again, even though I had been a regular customer.
Visited this place to find a Huston mug but they didn't have.
Located downtown
Atmosphere: 4
Food: 5
Service: 5
I ordered and paid for a grande Pumpkin Spice Latte, but instead of getting a grande, I got a tall in a grande sized cup
Sky and Tay were awesome! Best, baristas downtown!!!
Knows how to handle entitled Corporate America, proof not all heroes were vapes.
Atmosphere: 5
Food: 5
Service: 5
Came in here on my Friday routine and had some left over half dollars from the side bank and thought hey be nice to make a chime tip on there uniform delima. They are so sweet with there artisan crafts in coffee brewing
Atmosphere: 5
Food: 5
Service: 5
No hospitality from behind the counter. Short and bothered. Did not feel welcome.
They closed before the advertised closing time.. they refused business and clearly don’t care about what they do. Would not recommend
Today was a great experience at the Downtown location. Rye's customer service was awesome. She apologized for not having the item I ordered and suggested I try a different item that was just as great. I appreciate your help.
Did’t know their own products. Wanted a light roast coffee. Did’t have!
I came here around 5.15 pm after seeing that they were open until 5:30 pm. The staff seemed distracted, joking around with their backs to the counter. I had to call out to get their attention, and they didn’t seem happy about it. Ordered a hot oat milk latte and a frappe but the staff said they couldn’t make it—no explanation, just a dismissive attitude. They didn’t seem interested in taking any further orders. I found it very rude. How can a Starbucks outlet not make a coffee? It felt like they were rushing to close, even though they still had 15 minutes left. This was by far the worst Starbucks experience I’ve ever had.
Restaurantji Recommends
I got it at home unless I'm broke then I go here.
Great customer service!!!
Love the teams communication, professionalism and efficiency.
Atmosphere: 5
Service: 5
Literally every time I come to this location it is a mistake. They are chronically understaffed and it will take 20 minutes to get even the simplest items. I typically a) use the mobile order option and b) order a cold brew. As a former Starbucks employee, I can tell many of the baristas have not been trained properly- they are almost never working in sequence, the bar is a mess, and almost no one can multitask. It’s a shame, since this is the only Starbucks open on weekends downtown.
Atmosphere: 2
Food: 2
Service: 2
Crap for service!
Unfriendly baristas
The coffee refills are not free like other locations. I pointed out the Starbucks policy regarding coffee refill but they couldn't give a rats a** !
The only cool thing is chilling at the AC hotel lounge
I asked the tall, skinny manager if he could remake a drink that another Starbucks location had messed up . I explained that I couldn’t return to the original store because it was too far away. I even showed him messages from corporate stating that any Starbucks could remake the drink. I’m sure if I was a Caucasian he would have been happy to make it. However, the manager responded, "This isn't a corporate location; you'll have to go somewhere else." After that experience, I decided never to spend my hard-earned money there again, even though I had been a regular customer.
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