Went to the Starbucks earlier today and the person who’s taking the orders through drive-through young woman tone was very dismissive when asking her what hot teas they had voice tone was very unfriendly and I know that it was intentional because when I was waiting for my items at the pick up window, I could hear her talking to other customers friendly and very kind so I feel like just because somebody needs help asking what kind of hot tea they have it should not be something that they’re so dismissive about instead of helping the customer with their choice and not being rude about it I don’t even go to Starbucks that much so I clearly don’t know my options in the hot teas are not displayed in the menu so I find that very rude of her !!!
Atmosphere: 5
Food: 1
Service: 1
Alyse Tanner
I’m used to taking my dog on a walk, in my old neighborhood, getting a coffee and a puppy-chino (or however you spell it) So I was not expecting to get asked if my dog is a service animal without even a greeting—not sure how legal that is either. Loud enough for everyone in the shop to turn around. I wasn’t even greeted first. I was standing in the corner waiting to order away from everyone and food. There’s a Starbucks on every corner…just irritated that I won’t be going spending my money at the one within walking distance of my house because basic customer service and respect isn’ practiced.
Service: 1
K G
Very good customer service
Atmosphere: 5
Food: 5
Service: 5
Salim B
Starbucks is a reliable spot for coffee and snacks with a welcoming atmosphere. Drinks like lattes and frappuccinos are consistently good, and baristas are generally friendly. The stores are usually clean and comfortable, making it a great place to work, study, or relax. While it can get crowded during peak hours, the consistency in quality and the wide menu options—from coffee to pastries—make Starbucks a dependable choice for coffee lovers. It’s a solid place for both quick grabs and longer visits.
Atmosphere: 4
Food: 4
Service: 4
Guadalupe Ramirez
So the photo below states you can get a free refill then when you ask about a refill of your specialty drink, as it states on picture, your told that's its only the fine print, not the regular printed that includes all the drinks.
Atmosphere: 4
Food: 3
Service: 4
David Shaw
Coffee, tea and me lol
Atmosphere: 5
Food: 5
Service: 5
Karla Portillo
Horrible costumer service, very rude
Meghan Elizabeth
Jonathan was my barista, he was very helpful in the case that I had no idea what I wanted. He needs a raise. Amen.
Atmosphere: 5
Food: 5
Service: 5
Jesus Garza
Very busy at 9am and they don’t have a drive through so it’s a lot of people standing around hovering over people sitting in the cafe. Waited 13 min for a cold brew with cream on top. Starbucks on Yale moves a lot quicker. Seems like they were overrun with mobile orders and prioritizing those.
Close to I 10....this place gets you in and out quick. Decent sized lobby if you want to stay and get some work done.
Joshua Williams
The lady at the front counter was very helpful.. me and my girlfriend got these drinks
Atmosphere: 5
Food: 5
Service: 5
SUSAN W
Amazing Service at this location ! On the ball.
Atmosphere: 5
Service: 5
J Blue
Hot coffee tastes like water. This location doesn't brew like they used to, it is now a lousy machine. How can you be a coffee franchise and not make a decent cup of black coffee!? Other than that, staff is super friendly!!
Very good.
Atmosphere: 3
Food: 4
Service: 4
Went to the Starbucks earlier today and the person who’s taking the orders through drive-through young woman tone was very dismissive when asking her what hot teas they had voice tone was very unfriendly and I know that it was intentional because when I was waiting for my items at the pick up window, I could hear her talking to other customers friendly and very kind so I feel like just because somebody needs help asking what kind of hot tea they have it should not be something that they’re so dismissive about instead of helping the customer with their choice and not being rude about it I don’t even go to Starbucks that much so I clearly don’t know my options in the hot teas are not displayed in the menu so I find that very rude of her !!!
Atmosphere: 5
Food: 1
Service: 1
I’m used to taking my dog on a walk, in my old neighborhood, getting a coffee and a puppy-chino (or however you spell it) So I was not expecting to get asked if my dog is a service animal without even a greeting—not sure how legal that is either. Loud enough for everyone in the shop to turn around. I wasn’t even greeted first. I was standing in the corner waiting to order away from everyone and food. There’s a Starbucks on every corner…just irritated that I won’t be going spending my money at the one within walking distance of my house because basic customer service and respect isn’ practiced.
Service: 1
Very good customer service
Atmosphere: 5
Food: 5
Service: 5
Starbucks is a reliable spot for coffee and snacks with a welcoming atmosphere. Drinks like lattes and frappuccinos are consistently good, and baristas are generally friendly. The stores are usually clean and comfortable, making it a great place to work, study, or relax. While it can get crowded during peak hours, the consistency in quality and the wide menu options—from coffee to pastries—make Starbucks a dependable choice for coffee lovers. It’s a solid place for both quick grabs and longer visits.
Atmosphere: 4
Food: 4
Service: 4
So the photo below states you can get a free refill then when you ask about a refill of your specialty drink, as it states on picture, your told that's its only the fine print, not the regular printed that includes all the drinks.
Atmosphere: 4
Food: 3
Service: 4
Coffee, tea and me lol
Atmosphere: 5
Food: 5
Service: 5
Horrible costumer service, very rude
Jonathan was my barista, he was very helpful in the case that I had no idea what I wanted. He needs a raise. Amen.
Atmosphere: 5
Food: 5
Service: 5
Very busy at 9am and they don’t have a drive through so it’s a lot of people standing around hovering over people sitting in the cafe. Waited 13 min for a cold brew with cream on top. Starbucks on Yale moves a lot quicker. Seems like they were overrun with mobile orders and prioritizing those.
Atmosphere: 3
Food: 4
Service: 3
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Todd creeped me and my friends out.
Atmosphere: 3
Food: 5
Service: 3
Close to I 10....this place gets you in and out quick. Decent sized lobby if you want to stay and get some work done.
The lady at the front counter was very helpful.. me and my girlfriend got these drinks
Atmosphere: 5
Food: 5
Service: 5
Amazing Service at this location ! On the ball.
Atmosphere: 5
Service: 5
Hot coffee tastes like water. This location doesn't brew like they used to, it is now a lousy machine. How can you be a coffee franchise and not make a decent cup of black coffee!? Other than that, staff is super friendly!!
Atmosphere: 5
Food: 1
Service: 5
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