Starbucks
Pre Security, Terminal A, 3950 S Terminal Rd IAH, Houston
(281) 767-6177
Recent Reviews
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Thee worst SERVICE in all rhe starbucks I've ever been. Erica and other young lady with her, joking around, we had 5 ppl behind my order and we ended up be last, that dont make sense. It was not busy, casual to slow. If you have 2 hours ro kill, yea order, if rush forget it.
Atmosphere: 2
Food: 4
Service: 1
Went to starbucks and got a large tea Did the size change went to pickup the drink it was a small cup for $7 will not be going here at all and didnt say anything about the size ?????????
Atmosphere: 1
Food: 1
Service: 2
Oh this is overpriced!
I buy the Summerberry lemonade refresher all the time. And it’s usually $7, but at this airport, they charge you extra, and they even charge you for no ice.
Thee. Ghett.
The cashier was not polite when I was placing my order. My coffee experience here was poor.
Atmosphere: 2
Food: 4
Service: 1
My drink popped open and spilled all over me before a 6 hour flight. I am currently sitting in the airport with matcha covering most of the left side of my body. The cups and lids aren’t the same as a regular Starbucks for some reason - the lid is very thin and flimsy.
They have a bad costumer service, the staff was rude. Is not the first experience, this time was “Eric”
Atmosphere: 2
Food: 5
Service: 1
Since when did airport Starbucks start charging a 40-50% premium? Prices were absurd! Confirmed that prices were still normal in April, so this ridiculous upcharge is new. Price gouging pure and simple. Will make sure to have my caffeine prior to heading to the airport next time.
I had a long previous night and just wanted to get some breakfast. The cashier had a accent and i’m assuming she couldn’t understand me when i said my name is Lenox which is absolutely fine, the issue is when my food and drink came out one of the workers yelled “Dennis” when i was looking to see if it’s mine since it looked like it, she yells “ARE YOU DENNIS” and when i said yes (assuming it was mine) she yelled and said “ WHEN I SAY YOUR NAME YOU SAY HERE” number one that’s not my name so im not saying here either way and number two i don’t know who she thought she was talking to seeing that i paid for the food and was respectful, every other worker sat people’s drinks on the table and didn’t cause a scene, oh also they got my order wrong, i would not recommend at all, be aware 0/10 experience
So fast despite the line. Pleaseeeeee add tipping to the pay terminal so I can show my appreciation for the people working so hard here!!!
Atmosphere: 3
Food: 5
Service: 5
The person behind the counter didn't know what a short was, so they forced me to buy a tall. I've purchased a short size here before without issue. I don't like paying more for nothing.
Atmosphere: 3
Food: 4
Service: 2
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Asked for warm cream for my espresso. The lady literally threw me a little cup of cold cream on the counter. I asked if I could have it warm. She, and another staff said I had to pay if I wanted it warm(?!) . That was ridiculous! Oh, and they was not actually busy but they were rude and unprofessional.
Atmosphere: 1
Service: 1
Another great Starbucks! Extra hot triple grande cappuccino
Atmosphere: 5
Food: 5
Service: 5
Our line was long and not all the ordering counter was open. We waited and waited while I can see few workers was just hanging around. Maybe they are on break or have not started their shift yet?
Atmosphere: 4
Food: 4
Service: 2
When you point at a picture to order it, that’s what you should get. Mistakes happen, that’s cool. But the person who made the drink was texting in one hand while making it and yelled at me when I asked if this was right as it did not match the picture. I get it’s an airport but have a small amount of standards.
Atmosphere: 2
Food: 3
Service: 1
Very poor experience...ordered a chai late. Waited for 10 minutes for my drink just for them to tell me that they are out and told me I had to go back to the line to get a refund. When I asked why I couldn't be helped now they told me "Thats your problem". Will never be coming back here.
Service: 1
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