Starbucks
8819 Katy Fwy, Houston
(281) 387-3115
Recent Reviews
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We love Mike
Atmosphere: 5
Food: 5
Service: 5
I asked for a hot chocolate, I received a hot milk.
Atmosphere: 5
Food: 1
Service: 5
5:30 to 6 am Morning crew makes my day, always cheerful and kind and make my drinks the best. I skip over 3 other Starbucks In the area to come to this one specifically.
Atmosphere: 5
Food: 5
Service: 5
Always easy place to go and pickup but when its busy, not enough space
Atmosphere: 3
Food: 5
Service: 4
Slow slow slow. Also on the rude side. You're never too busy for customer service. Also why did it forever to make 3 drinks when you have so many people making drinks?
Service: 2
The worse customer service! Extremely rude and arrogant! Both employees that I encountered.
Atmosphere: 1
Food: 3
Service: 1
Had a great experience here today. The man that was my barista was so helpful. He helped me choose a drink and it was delicious. It’s so nice to experience customer service at its best. Keep up the great work. The location is very cute and line always moves fast. One of my absolute favorite locations.
Trash the coffe was horrible bad cervice
Atmosphere: 1
Food: 1
Service: 1
Would not recommend this location, drive thru line is always long and your car is on the feeder road. Service today was so disrespectful. The young man told me I was ordering my drink the wrong way and then tried to tell me I didn’t order 2 but 1. When I so clearly stated 2. Will not come back when there’s another location down the street. Don’t waste your time here
Atmosphere: 1
Food: 3
Service: 1
Very bad experience, don't go to this location. They don't make your order correctly, and you're served by a guy with long hair who is completely unfriendly. This is the first time this has happened to me at Starbucks.
Restaurantji Recommends
Best stop n’ go or stay at the terrace spot there is!!!
Atmosphere: 5
Food: 5
Service: 5
The staff are friendly, however this is one of the most inefficient Starbucks in our area. Staff are slow and nonchalant, on their phones often and not paying attention to the line up in the drive through. Airport Starbucks are more efficient than this location.
Atmosphere: 3
Food: 4
Service: 2
Drive thru up only with a sitting area outside.
Service: 5
I ordered a grande iced coffee, oatmeal, and egg bites. They didn’t give me a spoon for the oatmeal but way more egregiously they gave me an iced americano—I’ve had this happen before when they didn’t have iced coffee but I find iced americanos disgusting. I 100% would have just ordered something else no big deal if they had told me they were out of iced coffee.
Atmosphere: 1
Food: 3
Service: 1
Great service and drinks but terrible access from freeway (Don't exit Voss) and unable to access drive thru from parking lot entrance.
Atmosphere: 3
Food: 5
Service: 5
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