Starbucks inside of convention center. Staff was so excellent a patient they had 1 employee taking orders, one making food and one making coffee. We ordered on the app and it was over an hour wait! Granted it was a long wait but the employees made the best out of a bad situation. At least 75 waiting for coffee. Customers were getting rude but I applaud the staff. They could have shut the doors down and said no coffee but they worked together getting everyone their drinks. Give yourself enough time if you are at a big convention.
Aj V
We engaged in usual pleasantries which was fine. When I placed my beverage order (tall marble hot chocolate w/ oat milk). The lady at the register immediately stated, "Tall mocha. What else?" I restated my order. She does not repeat it and says the total which was seven dollars and change. I wait for my order to be called. My beverage is called by name only. I smell it and it has espresso in it. I ask the barista about it and she says, "Yeah". I inform her that my beverage should not have espresso in it, but don't get to finish it before she questions the register lady about it. The batista throws the drinks down the drain and moves along with other beverages. I made the mistake of stating that my beverage had oatmilk as she pours whole milk in the steaming pitcher because she says, "I know. I just put chocolate in your drink". I had no clue to what she was referring. Eventually she makes her way back to my order, which was still made incorrect. The whole experience took about 12 minutes, which made me late for my next stop (there were only 3 people before me and received their order way before mine along with others behind me).
Atmosphere: 2
Food: 1
Service: 2
LEO LEO
I like mdl
Nikolai Mannsfeld
Yummy coffee and food there with nice staff, but…Why too expensive?
Pup Rukus
Nothing to have ride home about on the great side but it was not bad
Atmosphere: 4
Food: 4
Service: 4
Sarah G.
Worst latte I've ever had? Terrible cinnamon dolce latte. Do not recommend at all. Also why are they out of everything? No oatmilk, no cold brew? What?
Omar Navarro
Mary is one of the best employees here !!
Denisa W.
They close at 5 but the lady closes the line at 451pm saying sorry we're closed. Not how I know Starbucks to work. Two thumbs down. I'm a conference if your website says 5pm you allow someone to get a coffee. Your website time is when your doors close. All weekend conferences means people are serious about their coffee. Bummer.
Keisha F.
Spent the day here for the science fair! It was a cold, cold day in Houston. Stopped up here to get a nice piping hot Honey Citrus Mint Tea! Or so I thought. Now I wasn't aware that items on the menu at Starbucks varied, well they do! This recipe is what regular Starbucks customers call The Medicine Ball. We'll much to my surprise it was only Jade Citrus Mint Tea..when I took a few sips, I politely went back to the register to ask. The barista said we don't make out here like that; we don't use peach tranquility tea or lemonade. Well I'll be darn this is a chain and items on the menu usually don't vary..or do they. Needless to say a refund was requested and I was able to keep the tea. That's where two stars come in..stay toasty bevy it's cold outside!
Always great service and love using the app for pre order Keep up the great work. Quad americano is the best.
James Lynch
Horrible customer service, expensive and rude employees!
David g
Had to repeat two times my order then they forgot to add milk at the end.
Capton America
Nothing but bad experiences in this so-called coffee shop will never ever go back again. Won't pay the exaggerated prices for something that doesn't even taste close to what it's supposed to be
Oneika F.
Horrible service and staff coffee is disgusting needs to be shut down immediately I wonder does the health department know how nasty this location is I wouldn't eat or drink from this place
It's a classic just a little too expensive
Atmosphere: 4
Food: 4
Service: 4
Starbucks inside of convention center. Staff was so excellent a patient they had 1 employee taking orders, one making food and one making coffee. We ordered on the app and it was over an hour wait! Granted it was a long wait but the employees made the best out of a bad situation. At least 75 waiting for coffee. Customers were getting rude but I applaud the staff. They could have shut the doors down and said no coffee but they worked together getting everyone their drinks. Give yourself enough time if you are at a big convention.
We engaged in usual pleasantries which was fine. When I placed my beverage order (tall marble hot chocolate w/ oat milk). The lady at the register immediately stated, "Tall mocha. What else?" I restated my order. She does not repeat it and says the total which was seven dollars and change. I wait for my order to be called. My beverage is called by name only. I smell it and it has espresso in it. I ask the barista about it and she says, "Yeah". I inform her that my beverage should not have espresso in it, but don't get to finish it before she questions the register lady about it. The batista throws the drinks down the drain and moves along with other beverages. I made the mistake of stating that my beverage had oatmilk as she pours whole milk in the steaming pitcher because she says, "I know. I just put chocolate in your drink". I had no clue to what she was referring. Eventually she makes her way back to my order, which was still made incorrect. The whole experience took about 12 minutes, which made me late for my next stop (there were only 3 people before me and received their order way before mine along with others behind me).
Atmosphere: 2
Food: 1
Service: 2
I like mdl
Yummy coffee and food there with nice staff, but…Why too expensive?
Nothing to have ride home about on the great side but it was not bad
Atmosphere: 4
Food: 4
Service: 4
Worst latte I've ever had? Terrible cinnamon dolce latte. Do not recommend at all. Also why are they out of everything? No oatmilk, no cold brew? What?
Mary is one of the best employees here !!
They close at 5 but the lady closes the line at 451pm saying sorry we're closed. Not how I know Starbucks to work. Two thumbs down. I'm a conference if your website says 5pm you allow someone to get a coffee. Your website time is when your doors close. All weekend conferences means people are serious about their coffee. Bummer.
Spent the day here for the science fair! It was a cold, cold day in Houston. Stopped up here to get a nice piping hot Honey Citrus Mint Tea! Or so I thought. Now I wasn't aware that items on the menu at Starbucks varied, well they do! This recipe is what regular Starbucks customers call The Medicine Ball. We'll much to my surprise it was only Jade Citrus Mint Tea..when I took a few sips, I politely went back to the register to ask. The barista said we don't make out here like that; we don't use peach tranquility tea or lemonade. Well I'll be darn this is a chain and items on the menu usually don't vary..or do they. Needless to say a refund was requested and I was able to keep the tea. That's where two stars come in..stay toasty bevy it's cold outside!
Restaurantji Recommends
Always great service and love using the app for pre order Keep up the great work. Quad americano is the best.
Horrible customer service, expensive and rude employees!
Had to repeat two times my order then they forgot to add milk at the end.
Nothing but bad experiences in this so-called coffee shop will never ever go back again. Won't pay the exaggerated prices for something that doesn't even taste close to what it's supposed to be
Horrible service and staff coffee is disgusting needs to be shut down immediately I wonder does the health department know how nasty this location is I wouldn't eat or drink from this place