Starbucks
9209 West Rd, Houston
(281) 469-6120
Recent Reviews
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Worst store ever I've been going to sb for 30 years even built a few stores
People at this store very Rude the manager is trash and should be fired not what I would have run my Co .
Waited 35 minutes in the drive-thru. Service was extremely slow. Cars were parked everywhere in the lot waiting for the drive-thru. When I finally pulled up to the window, the barista did not greet me. When my drink was ready, she handed it to me and said “Here you go.” Would’ve liked a “thank you for your patience” or “sorry for the long wait.” I never leave reviews, but this experience was pretty frustrating so wanted to share.
Atmosphere: 1
Food: 5
Service: 1
Every time I come the staff is AMAZING! Krystal never fails to make my drinks just the way I like them! Definitely making this my go to place for my daily cafecito!
Atmosphere: 5
Food: 5
Service: 5
This is my go to Starbucks. I refuse to go anywhere else because the staff is always so sweet here! They are starting to learn my drink order which is a bit embarrassing, but they always make it fast. Love this location!
Atmosphere: 5
Food: 5
Service: 5
The service at this location is Always great, Very clean and organized store, they Always know how to make my drinks just the way I like them, I enjoy coming here with my family ☺️
Atmosphere: 5
Food: 5
Service: 5
Always great service when I come here!! Baristas are soo nice and friendly and my drink always tastes good and service is fast!! Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
i love this location! baristas are always very kind and welcoming their customer service is top tier!! they always make my drink so goood 🤩
Atmosphere: 5
Food: 5
Service: 5
Although this store is a drive from me, I make the drive because of the friendly staff, environment, and beverage quality. I highly recommend this location.
Atmosphere: 5
Food: 4
Service: 5
I came by for drinks and the gentleman taking our order saw my dog, and said my copilot. Asked if we wanted a pup cup. I laughed and said well we have 6 but sure. Whatever you can do. I wasn’t expecting all 6! We pulled up and the staff all came to greet us. We’re so happy to see all the dogs. They were incredibly sweet! The kind of customer service you always hope for but dont always get. These bright faces were so so kind. Gave us 6 pup cups and said how cute the dogs were. Told us to come more often. They made our day and the dogs were super excited! I wish everybody was that kind and excited! As a dog person, it really made my day! So thank you to the staff!
Atmosphere: 5
Food: 5
Service: 5
I just want to say that this particular location on beltway 8 and west rd. Is probably the MOST NICEST. I don't feel guilty about spending $6 on my drink, especially because they ALWAYS I mean ALWAYS greet me with a SMILE! Thankyou, Starbucks People. See yall tomorrow again!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very cool place to chill with a cup of hot coffee!! Or a frappe
Atmosphere: 4
Food: 4
Service: 4
The service was terrible and I say that because I was never assisted I waited for Five minutes and no one ever came up to me and they kept skipping over me. Wouldn’t recommend coming here! McDonald’s has better Customer Service than this a man café it is
Service: 1
They left my Frappe off to the side for 0 reason until it was watered down. I’m sure some people don’t mind but I personally like mine icey. Along with that the other drink we ordered was completely made wrong.
Atmosphere: 4
Food: 3
Service: 1
This is the second Starbucks I went to and NO Dragon Fruit !!!
Service: 1
Friendly staff nice and clean store. drink was made perfect
Atmosphere: 5
Food: 5
Service: 5
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