Service was quick, l was the only customer except for one other person eating at a table. Free parking and plenty available spaces. Food was mediocre, but prepared as l requested.
Atmosphere: 1
Food: 2
Service: 3
Kaa Oooo
Best subway I ever been to hands down.
Atmosphere: 5
Food: 5
Service: 5
Junior Houston
Kelvin is very nice and helpful , thank you .
Service: 5
Trenity Henderson
The service I received today was absolutely terrible. The Hispanic lady at the front counter had a very rude attitude from the moment I walked in. I came in to order a cold cut sandwich on white bread and specifically told her to remove the bologna. Instead of listening, she cut me off and said, “Well let me toast it first,” then toasted the sandwich without acknowledging my request.
When the sandwich came out, she asked what toppings I wanted, but her tone and attitude were already off. At checkout, I noticed the bologna was still on the sandwich. I asked her to repeat what meats she put on it, and she repeated the exact items I asked her to remove.
When I told her I didn’t want the sandwich anymore, she got an attitude and said, “Why would you order it if you didn’t want it?” At that point, I was completely done. I left the establishment without taking the sandwich or completing the purchase.
This was an unacceptable experience, and the lack of customer service was honestly shocking.
Atmosphere: 1
Food: 1
Service: 1
Irian McDonald
Building
Adrianna Berryman
Don’t even waste your time. The manager has this AWFUL attitude. And I do mean this man gave me the worst experience today. I ordered through the app and he was so adamant about getting me out his face, he over talked me and was so rude. I had to check him about that because I’m 6 months pregnant, everybody’s not about to deal with your hatred and disrespect. After he was rude too many times, I walked to the register and asked the lady for help, couldn’t even get my words out because he PUSHED her out the way just to scream “NO YOU TALK TO ME IM THE STORE MANAGER”. After all of this, he had the nerve to ask me my name and my order had already been made and ready. I’ll be filing complaints in every way I possibly can. 0/5 stars the managers attitude will absolutely be the downfall of this location’s reputation and business.
Atmosphere: 1
Food: 1
Service: 1
Chandler Getzinger
I get the footlong but only one scoop of chicken. Even though I pay for 2 scoops. I ask for extra onion because they only give you 6 measly slivers of onions. Even when I pay for extra it’s only 1-4 slivers of onions. I WANT A PILE OF ONIONS, and they tell me “no, we are not allowed to do that.” They tell me, “That’s too many onions.” Passing judgement on a pregnant ladies sand-which. I’m tired of this. If I want my sand-which to have an ENTIRE onion on it, that’s my prerogative. If y’all are going so broke you can’t afford to give customers onions, then perhaps paying attention to customer service will guaranty return business.
Do better.
Atmosphere: 3
Food: 3
Service: 1
David Bell
Very good place to go. My only problem was no one spoke English and the lady spoke so quietly I had to ask her to repeat herself 2 to 3 times every time she spoke
Atmosphere: 5
Food: 5
Service: 4
Sonya Mozee
This place is horrible and a hot mess! Not worth your time the manager is literally bringing the business down and can’t hire people because of his attitude. Can’t even try the food because he let me know ,”I didn’t have to order food here.” So I didn’t don’t have to tell me twice but I’ll let everyone else know this is how he feels and treats his customers.
Atmosphere: 1
Food: 1
Service: 1
Jessica Ballard
If i could give 0 stars I would my experience at this subway was terrible owner is very rude and disrespectful towards African Americans when I vist Houston again will not be returning to this place
If I could give them a 0 I would . I couldn’t even order because the manager made me feel so uncomfortable because I had my jacket off walking into this location , mind you is damn near 95 degrees . Don’t go to this location if u want to be discriminated against by minorities even if u are one lol 🤣🤣🤣
Atmosphere: 1
Service: 1
Custom Factory
Location is nasty They have homeless people and roaches. The Hispanic guy behind the register is very rude and unprofessional would never come back here again.
Atmosphere: 1
Food: 1
Service: 1
Gio Guzman
The preparer literally walked out of the store with a like wrapped around the building at 3:00am! This is an unprofessional establishment with no qualified employees! They need to be investigated!!!!!
Atmosphere: 1
Food: 1
Service: 1
Jann Shealtiel De Guitos
Considering the location, the bathrooms ans store was very clean. Everything was great.
Service was quick, l was the only customer except for one other person eating at a table. Free parking and plenty available spaces. Food was mediocre, but prepared as l requested.
Atmosphere: 1
Food: 2
Service: 3
Best subway I ever been to hands down.
Atmosphere: 5
Food: 5
Service: 5
Kelvin is very nice and helpful , thank you .
Service: 5
The service I received today was absolutely terrible. The Hispanic lady at the front counter had a very rude attitude from the moment I walked in. I came in to order a cold cut sandwich on white bread and specifically told her to remove the bologna. Instead of listening, she cut me off and said, “Well let me toast it first,” then toasted the sandwich without acknowledging my request.
When the sandwich came out, she asked what toppings I wanted, but her tone and attitude were already off. At checkout, I noticed the bologna was still on the sandwich. I asked her to repeat what meats she put on it, and she repeated the exact items I asked her to remove.
When I told her I didn’t want the sandwich anymore, she got an attitude and said, “Why would you order it if you didn’t want it?” At that point, I was completely done. I left the establishment without taking the sandwich or completing the purchase.
This was an unacceptable experience, and the lack of customer service was honestly shocking.
Atmosphere: 1
Food: 1
Service: 1
Building
Don’t even waste your time. The manager has this AWFUL attitude. And I do mean this man gave me the worst experience today. I ordered through the app and he was so adamant about getting me out his face, he over talked me and was so rude. I had to check him about that because I’m 6 months pregnant, everybody’s not about to deal with your hatred and disrespect. After he was rude too many times, I walked to the register and asked the lady for help, couldn’t even get my words out because he PUSHED her out the way just to scream “NO YOU TALK TO ME IM THE STORE MANAGER”. After all of this, he had the nerve to ask me my name and my order had already been made and ready. I’ll be filing complaints in every way I possibly can. 0/5 stars the managers attitude will absolutely be the downfall of this location’s reputation and business.
Atmosphere: 1
Food: 1
Service: 1
I get the footlong but only one scoop of chicken. Even though I pay for 2 scoops. I ask for extra onion because they only give you 6 measly slivers of onions. Even when I pay for extra it’s only 1-4 slivers of onions. I WANT A PILE OF ONIONS, and they tell me “no, we are not allowed to do that.” They tell me, “That’s too many onions.” Passing judgement on a pregnant ladies sand-which. I’m tired of this. If I want my sand-which to have an ENTIRE onion on it, that’s my prerogative. If y’all are going so broke you can’t afford to give customers onions, then perhaps paying attention to customer service will guaranty return business.
Do better.
Atmosphere: 3
Food: 3
Service: 1
Very good place to go. My only problem was no one spoke English and the lady spoke so quietly I had to ask her to repeat herself 2 to 3 times every time she spoke
Atmosphere: 5
Food: 5
Service: 4
This place is horrible and a hot mess! Not worth your time the manager is literally bringing the business down and can’t hire people because of his attitude. Can’t even try the food because he let me know ,”I didn’t have to order food here.” So I didn’t don’t have to tell me twice but I’ll let everyone else know this is how he feels and treats his customers.
Atmosphere: 1
Food: 1
Service: 1
If i could give 0 stars I would my experience at this subway was terrible owner is very rude and disrespectful towards African Americans when I vist Houston again will not be returning to this place
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The staff greeted us warmly.
If I could give them a 0 I would . I couldn’t even order because the manager made me feel so uncomfortable because I had my jacket off walking into this location , mind you is damn near 95 degrees . Don’t go to this location if u want to be discriminated against by minorities even if u are one lol 🤣🤣🤣
Atmosphere: 1
Service: 1
Location is nasty They have homeless people and roaches. The Hispanic guy behind the register is very rude and unprofessional would never come back here again.
Atmosphere: 1
Food: 1
Service: 1
The preparer literally walked out of the store with a like wrapped around the building at 3:00am! This is an unprofessional establishment with no qualified employees! They need to be investigated!!!!!
Atmosphere: 1
Food: 1
Service: 1
Considering the location, the bathrooms ans store was very clean. Everything was great.
Atmosphere: 5
Food: 5
Service: 5
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