This was one of the most unprofessional experiences I’ve ever had at any business. I realized after leaving the drive thru that the cashier never gave me my card back. Not long after, I noticed additional charges on my card that I did NOT authorize. The timing was far too close to ignore, and the whole situation felt extremely suspicious.
When I called the store, the person who answered confirmed they had my card, but the moment I asked why more charges appeared, she hung up on me. When I called back, she claimed to be the manager, yet she was unbelievably rude, dismissive, and refused to answer a single question. She acted like none of it mattered and just kept telling me to “come get your card,” while avoiding every concern I brought up.
The entire experience made me feel like my card was completely mishandled while it was in their possession. Whether it was negligence or something worse, it’s absolutely unacceptable. I strongly warn others to be cautious about handing over their card at this location, because the staff did not act in a trustworthy way at all.
I will not be returning to this specific location ever again.
Service: 1
David Parra
Claimed to be open. Sign was on, however after trying multiple entrances all the doors were locked. Occurred at 10:40 pm on a Sunday
Service: 1
Tyler
Definitely one of the rudest and laziest employees I've ever encountered. I'd rather sit at the DMV all day then deal with these folks again
Atmosphere: 3
Food: 3
Service: 1
Roy Medina II (Space Man Shoes)
The food was awesome as always and the workers gave grade A service but the location could not have been worse. Terrible Area... at night the streets are full of homeless people and/or junkies. As soon as my wife and I hit the drive truck some guy was waiting for us asking to clean our windshield, like really dude? The car was built with a built in sprayer and cleaner and then he has the nerve to ask for food. He looked healthier and stronger and older than me like, how old are you bro. If anything you should be supporting the youth and not taking from them. All in all, I Love Taco Bell just not that location at night.
Atmosphere: 2
Food: 5
Service: 5
Hannah Walters
Horrible experience here 2 year old needs to use the restroom and is crying and they refuse to give the code for him to go
Atmosphere: 1
Service: 1
Robyn “Shorty” Jones-McCaskin
Fast friendly staff
Atmosphere: 5
Food: 5
Service: 5
Tonia Ficklin
They're really slow and the charge you for the wrong items.Has happened twice.
Atmosphere: 1
Food: 1
Service: 1
Brandon Ryan
Had to have my meal remade 3 times still was wrong.
Atmosphere: 1
Food: 1
Service: 1
table
It's the first time that employees in the delivery service company actually don't go to the toilet for the lack of food. The toilet is so expensive.It is not suitable for food couriers to enter and exit in the future.
Amazing atmosphere and customer service. The lady at the front brought us our drinks AND food. Other locations normally forget our forks, but they provided.
Atmosphere: 5
Food: 5
Service: 5
nkwenti tita
No comments
Kenny Lim
Not a KFC anymore. The owner should really change this on google or contact headquarters to fix it.
Atmosphere: 1
Food: 1
Service: 1
Nomi Malone
Customer service was terrible. The food was OK. It wasn’t as crowded. This location used to be a KFC and a Taco Bell however, it’s just a Taco Bell only.
This was one of the most unprofessional experiences I’ve ever had at any business. I realized after leaving the drive thru that the cashier never gave me my card back. Not long after, I noticed additional charges on my card that I did NOT authorize. The timing was far too close to ignore, and the whole situation felt extremely suspicious.
When I called the store, the person who answered confirmed they had my card, but the moment I asked why more charges appeared, she hung up on me. When I called back, she claimed to be the manager, yet she was unbelievably rude, dismissive, and refused to answer a single question. She acted like none of it mattered and just kept telling me to “come get your card,” while avoiding every concern I brought up.
The entire experience made me feel like my card was completely mishandled while it was in their possession. Whether it was negligence or something worse, it’s absolutely unacceptable. I strongly warn others to be cautious about handing over their card at this location, because the staff did not act in a trustworthy way at all.
I will not be returning to this specific location ever again.
Service: 1
Claimed to be open. Sign was on, however after trying multiple entrances all the doors were locked. Occurred at 10:40 pm on a Sunday
Service: 1
Definitely one of the rudest and laziest employees I've ever encountered. I'd rather sit at the DMV all day then deal with these folks again
Atmosphere: 3
Food: 3
Service: 1
The food was awesome as always and the workers gave grade A service but the location could not have been worse. Terrible Area... at night the streets are full of homeless people and/or junkies. As soon as my wife and I hit the drive truck some guy was waiting for us asking to clean our windshield, like really dude? The car was built with a built in sprayer and cleaner and then he has the nerve to ask for food. He looked healthier and stronger and older than me like, how old are you bro. If anything you should be supporting the youth and not taking from them. All in all, I Love Taco Bell just not that location at night.
Atmosphere: 2
Food: 5
Service: 5
Horrible experience here 2 year old needs to use the restroom and is crying and they refuse to give the code for him to go
Atmosphere: 1
Service: 1
Fast friendly staff
Atmosphere: 5
Food: 5
Service: 5
They're really slow and the charge you for the wrong items.Has happened twice.
Atmosphere: 1
Food: 1
Service: 1
Had to have my meal remade 3 times still was wrong.
Atmosphere: 1
Food: 1
Service: 1
It's the first time that employees in the delivery service company actually don't go to the toilet for the lack of food. The toilet is so expensive.It is not suitable for food couriers to enter and exit in the future.
Atmosphere: 1
Service: 1
Great Cook Here
Restaurantji Recommends
Lover there crunch wrap.nice location.friendly
Atmosphere: 5
Food: 5
Service: 5
Amazing atmosphere and customer service. The lady at the front brought us our drinks AND food. Other locations normally forget our forks, but they provided.
Atmosphere: 5
Food: 5
Service: 5
No comments
Not a KFC anymore. The owner should really change this on google or contact headquarters to fix it.
Atmosphere: 1
Food: 1
Service: 1
Customer service was terrible. The food was OK. It wasn’t as crowded. This location used to be a KFC and a Taco Bell however, it’s just a Taco Bell only.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Double Stacked Taco
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