There food was horrible never ever come here in your life I ate here and it gave me food poisoning and my kid burger had blood in it and when I tried to get a refund they said no and the manager is so rude and mean so if I was you I would not come here
Atmosphere: 1
Food: 1
Service: 1
Joely Trejo
Cashier Hispanic lady gave Bad customer service
Eryka Decatur
Hell if I could have given it a -0. I came here this morning at 7:30am , not thinking that the lobby would be closed due to the hours of operation being plated on the door saying 7am. But , I arrive to the facility and of course it’s closed , the lady is just sitting on her phone in the lobby. I ask her what does the lobby open through the glass window she says signs to come through the drive thru. So I proceed to ask the same question and she points up 8 fingers. Why do you have a picture that says 7am but your staff at Wendy’s is saying another time frame. Please get this together due to people having to get to work as well. If I would’ve known that the lobby was closed ( no car btw) I wouldn’t have stopped and wasted my couple minutes. This is a problem. Another thing , your staff sucks. It doesn’t matter if you change them , train them , or replace them they suck ( esp in the morning). Food good though can at least say that.
Food: 2
Service: 2
Jesus Tagle
Oh my God the people at Wendy's were so nice and kind they provided great service I just hope they keep doing what they're doing and providing great service
Atmosphere: 5
Food: 5
Service: 5
Susan Francis
I love Wendy's salads. Good service
Atmosphere: 5
Food: 5
Service: 5
Bee Monique
This one star is meant to be a minus 100!!! I Visited this establishment 7/11/25 around 5:40 pm. I ordered 3 biggie bags. I specifically told the lady in the drive thru no cheese three times. I live 5 minutes away and when I got home, I saw that there was cheese on all burgers and the meat was burned, hard, dry and cold. The fries were old and cold too. I went back asked for the manager. A guy came to the register. This guy, spoke limited English. He was rude, refused to refund me my money, never took accountability for serving me disgustingly old food. He couldn't care less. My total was $17.97, and he finally decides to refund me- $9.30!!! I told him, that I would be reporting him to the GM, he said okay and again refused to give me all of my money back. I didn't eat any of the food, I brought it back to Wendy's. I have never in my life experienced such horrible customer service and to think this was from the manager. I've also attached his photo and as you can see, he didn't care one bit. This is not over you can best belive that. They have basically stole from me! This is why so many people refuse to eat out anymore, especially fas food, the service is horrible and the food should have never been served to anyone.
Atmosphere: 1
Food: 1
Service: 1
Alanna Williams
Horrible customer service whoever wss working the drive through had me sitting waiting for 6 minutes needs to be fired completely. They always rude and ignorant at this location .
Service: 1
Auditory
Drive thru food was hot They just need a couple more workers in the kitchen
I usually have good service at this location. My last visit they had a system failure at the drive thru so tensions were a little high.
Food wise, I cannot stand a burger that temp wise won't even melt the cheese.👎🏽 Chocolate Frosty is always on point.
I have been inside this location before and prefer not to go in. It is usually not the best kept dining room and not the best lighting.
Atmosphere: 3
Food: 3
Service: 4
Martin Hill
Very unprofessional staff! Just stare at you at the counter, I walked out
Service: 1
Payton Taron
Service trash thru overnight drive thru whatever African lady you got running it needs a new occupation she can’t speak clean and clear thru your speaker box and she gone mess up your order. Rude fr no reason
Atmosphere: 1
Food: 1
Service: 1
Anneta Griffin
Food was served surprisingly quick they usually take forever. The cashier was rude and dismissive when asked a question no matter how small it was.
Atmosphere: 2
Food: 3
Service: 1
Cyber 108
Dude, I ordered a baconator. And all I got was a hamburger with only ONE slice of bacon. When I told them about it. They pointed at the single piece of bacon and said it was a baconator. Dude I used to work for Wendy's. If you need me to show you where the wall guide is.
I grabbed something for someone else
Atmosphere: 3
Food: 3
Service: 5
workers are very rude!! DONT EAT HERE
Atmosphere: 1
Food: 1
Service: 1
There food was horrible never ever come here in your life I ate here and it gave me food poisoning and my kid burger had blood in it and when I tried to get a refund they said no and the manager is so rude and mean so if I was you I would not come here
Atmosphere: 1
Food: 1
Service: 1
Cashier Hispanic lady gave Bad customer service
Hell if I could have given it a -0. I came here this morning at 7:30am , not thinking that the lobby would be closed due to the hours of operation being plated on the door saying 7am. But , I arrive to the facility and of course it’s closed , the lady is just sitting on her phone in the lobby. I ask her what does the lobby open through the glass window she says signs to come through the drive thru. So I proceed to ask the same question and she points up 8 fingers. Why do you have a picture that says 7am but your staff at Wendy’s is saying another time frame. Please get this together due to people having to get to work as well. If I would’ve known that the lobby was closed ( no car btw) I wouldn’t have stopped and wasted my couple minutes. This is a problem. Another thing , your staff sucks. It doesn’t matter if you change them , train them , or replace them they suck ( esp in the morning). Food good though can at least say that.
Food: 2
Service: 2
Oh my God the people at Wendy's were so nice and kind they provided great service I just hope they keep doing what they're doing and providing great service
Atmosphere: 5
Food: 5
Service: 5
I love Wendy's salads. Good service
Atmosphere: 5
Food: 5
Service: 5
This one star is meant to be a minus 100!!! I Visited this establishment 7/11/25 around 5:40 pm. I ordered 3 biggie bags. I specifically told the lady in the drive thru no cheese three times. I live 5 minutes away and when I got home, I saw that there was cheese on all burgers and the meat was burned, hard, dry and cold. The fries were old and cold too.
I went back asked for the manager. A guy came to the register. This guy, spoke limited English. He was rude, refused to refund me my money, never took accountability for serving me disgustingly old food. He couldn't care less. My total was $17.97, and he finally decides to refund me- $9.30!!! I told him, that I would be reporting him to the GM, he said okay and again refused to give me all of my money back. I didn't eat any of the food, I brought it back to Wendy's. I have never in my life experienced such horrible customer service and to think this was from the manager. I've also attached his photo and as you can see, he didn't care one bit. This is not over you can best belive that. They have basically stole from me! This is why so many people refuse to eat out anymore, especially fas food, the service is horrible and the food should have never been served to anyone.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service whoever wss working the drive through had me sitting waiting for 6 minutes needs to be fired completely. They always rude and ignorant at this location .
Service: 1
Drive thru food was hot
They just need a couple more workers in the kitchen
Food: 5
Service: 5
Restaurantji Recommends
I usually have good service at this location. My last visit they had a system failure at the drive thru so tensions were a little high.
Food wise, I cannot stand a burger that temp wise won't even melt the cheese.👎🏽 Chocolate Frosty is always on point.
I have been inside this location before and prefer not to go in. It is usually not the best kept dining room and not the best lighting.
Atmosphere: 3
Food: 3
Service: 4
Very unprofessional staff! Just stare at you at the counter, I walked out
Service: 1
Service trash thru overnight drive thru whatever African lady you got running it needs a new occupation she can’t speak clean and clear thru your speaker box and she gone mess up your order. Rude fr no reason
Atmosphere: 1
Food: 1
Service: 1
Food was served surprisingly quick they usually take forever. The cashier was rude and dismissive when asked a question no matter how small it was.
Atmosphere: 2
Food: 3
Service: 1
Dude, I ordered a baconator. And all I got was a hamburger with only ONE slice of bacon. When I told them about it. They pointed at the single piece of bacon and said it was a baconator. Dude I used to work for Wendy's. If you need me to show you where the wall guide is.
Food: 1
Service: 1
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