All 4 combos were made correct and were fresh! It took a little longer than expected because it wasn't that busy. (it took about 10 minutes in the drive thru to get our food). Otherwise the service was great!
Atmosphere: 5
Food: 5
Service: 5
Bay A
i order a large fry, only got half a cup filled. cheap
Atmosphere: 1
Food: 1
Service: 1
Rosemary Aleman
Staff is super friendly, but the wait is always long
Atmosphere: 5
Food: 5
Service: 5
Devon Cardona
2nd time writing this. I want to thank this location, this was my first time having Whataburger, and I'm thoroughly impressed. While the burger was a tad drier than I'm used to, the other toppings more than made up for it. The fries were just how I like them, not too crisp and not too soft, and the use of finer salt than most places ensured each fry was nice and evenly salted. I want to repeat myself and thank everyone at this location, not just for good service, but for providing a good experience on the eve of a major holiday. I salute y'all!
Atmosphere: 5
Food: 4
Service: 5
Raymond Ortiz
Favorite fast food burger stop
Atmosphere: 4
Food: 4
Service: 4
danielmaster87
I don't think we're coming here again. This is supposed to be fast food. We were sitting there for over 30 minutes waiting for 4 meals, and others were waiting too. Some gentleman had been standing in line so long, he pulled a chair over so he could sit. Someone else complained their order was wrong. I don't know if there were prioritizing mobile orders, or if there was no manager, or what. But this is not up to par with typical Whataburger standards.
Atmosphere: 3
Food: 4
Service: 2
Jarod Johnson
I ordered take-out at approximately 10:15 through the mobile app. The restaurant had a moderate line at the drive-thru, but it took nearly ten minutes of staring down employees at the food prep stations to get anyone to acknowledge me. Service was cordial but left me with the distinct feeling that they were annoyed at having to talk to me in person rather than going through the drive-thru.
Atmosphere: 3
Food: 4
Service: 1
Oscar Rodriguez
Sweet and spicy bacon burger mmmmmm
Spice Brown
I have never had a bad experience with this Whataburger.
The worst place to go buy food cashiers are rude and give you attitude don't recommend it 40 minutes to give me my food don't go to the Whataburger on fuqua
Aidan S
food was good, took a bit but the lady at the front, I think tyneshia got my long order right 👍
Atmosphere: 5
Food: 4
Service: 5
Jim Skipper
Nice for occasional dine in or take out.
Atmosphere: 3
Food: 4
Service: 4
Jason Escobedo
Just tried to grab breakfast and decided to cook at home instead because of the bad service in the drive thru. I started to place my order and from the 'hurry up' tone of the employees voice i figured they must be busy. As I was ordering for me and my family at the house I had a few items to order. But as I was rushed through my initial order, while I was still speaking the employee cut me off told me my total and said to pull up. I thought maybe she couldn't here me, but in the same volume of my voice I said I was still ordering. And in an exasperated voice she said go ahead. At this point I decided to go home and cook. Working in customer service myself, I understand that perception is 100% reality, and maybe she was having a bad day or feeling overwhelmed. I don't know. What I do know is she was not courteous, she did not make me feel welcomed and she did not care to have my business. I probably won't be back but maybe this will help bring attention to customer service so it may improve just for the 30 seconds it takes to get someone's order.
Always get online orders wrong.
Atmosphere: 3
Food: 4
Service: 1
All 4 combos were made correct and were fresh! It took a little longer than expected because it wasn't that busy. (it took about 10 minutes in the drive thru to get our food). Otherwise the service was great!
Atmosphere: 5
Food: 5
Service: 5
i order a large fry, only got half a cup filled.
cheap
Atmosphere: 1
Food: 1
Service: 1
Staff is super friendly, but the wait is always long
Atmosphere: 5
Food: 5
Service: 5
2nd time writing this.
I want to thank this location, this was my first time having Whataburger, and I'm thoroughly impressed. While the burger was a tad drier than I'm used to, the other toppings more than made up for it. The fries were just how I like them, not too crisp and not too soft, and the use of finer salt than most places ensured each fry was nice and evenly salted. I want to repeat myself and thank everyone at this location, not just for good service, but for providing a good experience on the eve of a major holiday. I salute y'all!
Atmosphere: 5
Food: 4
Service: 5
Favorite fast food burger stop
Atmosphere: 4
Food: 4
Service: 4
I don't think we're coming here again. This is supposed to be fast food. We were sitting there for over 30 minutes waiting for 4 meals, and others were waiting too. Some gentleman had been standing in line so long, he pulled a chair over so he could sit. Someone else complained their order was wrong. I don't know if there were prioritizing mobile orders, or if there was no manager, or what. But this is not up to par with typical Whataburger standards.
Atmosphere: 3
Food: 4
Service: 2
I ordered take-out at approximately 10:15 through the mobile app. The restaurant had a moderate line at the drive-thru, but it took nearly ten minutes of staring down employees at the food prep stations to get anyone to acknowledge me. Service was cordial but left me with the distinct feeling that they were annoyed at having to talk to me in person rather than going through the drive-thru.
Atmosphere: 3
Food: 4
Service: 1
Sweet and spicy bacon burger mmmmmm
I have never had a bad experience with this Whataburger.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
The worst place to go buy food cashiers are rude and give you attitude don't recommend it 40 minutes to give me my food don't go to the Whataburger on fuqua
food was good, took a bit but the lady at the front, I think tyneshia got my long order right 👍
Atmosphere: 5
Food: 4
Service: 5
Nice for occasional dine in or take out.
Atmosphere: 3
Food: 4
Service: 4
Just tried to grab breakfast and decided to cook at home instead because of the bad service in the drive thru. I started to place my order and from the 'hurry up' tone of the employees voice i figured they must be busy. As I was ordering for me and my family at the house I had a few items to order. But as I was rushed through my initial order, while I was still speaking the employee cut me off told me my total and said to pull up. I thought maybe she couldn't here me, but in the same volume of my voice I said I was still ordering. And in an exasperated voice she said go ahead. At this point I decided to go home and cook.
Working in customer service myself, I understand that perception is 100% reality, and maybe she was having a bad day or feeling overwhelmed. I don't know. What I do know is she was not courteous, she did not make me feel welcomed and she did not care to have my business.
I probably won't be back but maybe this will help bring attention to customer service so it may improve just for the 30 seconds it takes to get someone's order.
Service: 1
Best whatever around here
Atmosphere: 5
Food: 5
Service: 5
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