Customers` Favorites
Customers` Favorites
“The Ramen is great- spicy and regular are both fantastic, great and fresh Sashimi, and good Thai Tea! We really like this place! Plus the restaurant is adorable and the staff is super attentive and friendly!“
Customers` Favorites
“love the food clean experience nice servers over all a nice private clean restaurant 👌 perfect for date night or just lunch with friends 🧡“
Customers` Favorites
“I have been a long time customer of Sarku. I have read the bad reviews and I know every experience can be different but I have had only good experiences at this location. The service has always been friendly. This location is always busy and the line can get long. No matter how long the line I have never had to wait too long. The cooks have been the same ones for years now. They know how to cook the chicken just right. I have had teriyaki chicken at other places and the chicken is burnt. I have never had that issue here. I will say the prices have gone up but they have gone up everywhere so it's unfair for people to leave a bad review because they think the prices are too high. However, their portion sizes are plenty and I usually get double meat so I have enough for lunch the next day. Their drink cups are BIG so when you spend $2.50 you get alota soda vs other places with their small cups for the same price. Before covid they offered refills but that is gone. Smh. I recommend this place for some good teriyaki.“
Customers` Favorites
“Overall I thought this place was pretty good. The staff was friendly and attentive. The food portions for the price were decent. The food wasn't over salty which is a big plus. There wasn't any room at the table where the chef cooks the food, which is a highlight and why we go to these places. It was about a 20-30 minute wait, which was a bummer. We opted to just sit at a booth. The only thing was the bathroom wasn't as clean as I would have liked but I would definitely visit again.“
Customers` Favorites
“Had pretty good service with having such a large group to accommodate. Wait staff was prompt to take drink and food orders and were very accommodating for some picky kids in our group which was greatly appreciated. Overall the food was good and we all had a great time. The only downside I'd say was the lack of entertainment from the cook. Been to their previous location several times and other places similar and there was virtually no entertainment from the cook we had but I had witnessesd other cooks that entertained their tables and engaged with the customers a lot better. However this will notnorevent me or our family from going again.“
Customers` Favorites
“Never had a bad meal here. Always the best! Servers are always attentive & great. Just one sad note… We miss Sammy since he left.“
Customers` Favorites
“Please see all updates for an honest review.
Thoughts, when a customer calls up due to there order being incorrect, maybe don’t blame them for grabbing the wrong order(especially when you handed it to them).
Secondly, at least apologize before you make said customer drive back and bring you the incorrect bowl in order to get the correct one.
Thirdly, at least offer something for the inconvenience(transparency, if they had felt genuinely bad about the situation from the start I would’ve turned it down, mistakes happen).
Furthermore when the customer leaves with the correct order, the least you could do is assure it’s good food and not dried out.
$33 wasted, food in trash. You took advantage of me!
Update: thanks for reaching out, I guess? No offer to refund or replace huh? Food still in trash can where it belonged if you want it back. Sincerity goes further than lip service.
Thanks anyway, I’m sure if you spoke to your franchise business coach they would’ve offered a different approach to handling the situation
Final update: the GM reached out and took care of me. Good on you for “running into the fire” and for coaching your team. You win the day!“
Customers` Favorites
“Great food and service nice atmosphere“
Customers` Favorites
“delicioso 😋 toda la comida y super atención 👌 😉 lo recomiendo muchísimo más de 5💥💫💯“
Customers` Favorites
“This is our favorite spot in Kingwood! We go here every week and LOVE the food, they have the best and sweetest people, and we always leave with a smile on our face. 1000/10 recommend!“
Customers` Favorites
“This is probably the best Sushi in Kingwood. Great folks and excellent fresh fish. Highly recommend.“
Customers` Favorites
“We have been here a couple of times and also doordashed a couple more times. My daughter was just there with her friends and the food was great Every single time! Next time we're getting hibachi!! ❤️“
Customers` Favorites
“I am always so happy when we eat here. High quality ramen. Staff is great and always friendly.“
Customers` Favorites
“If you want sushi and a great experience alongside.
Sushi Tex Mex is the place to go…
Once in arrival you are welcomed and allowed to sit anywhere.
The service is on point.
The food is delicious freshly made and never cold, the atmosphere is great me and my family had an amazing time there.
You are constantly being asking “if you need anything” or if “everything was alright”
Great experience wish I had taken some pictures but I would definitely recommend coming here if your looking for sushi.“
Customers` Favorites
“Perfect poke bowl! We stopped here on our way through Houston and were hoping the food was fresh. It was amazing! Everything about our food was great, the service was good, and the restaurant was clean and welcoming. Definitely worth a stop.“
Customers` Favorites
“The food was pretty good. Everything came out fast and in an orderly fashion. We had an amazing server and he was on top of it. I was really impressed with him. He was working yesterday afternoon. My only critique is the shrimp fried rice was overcooked but everything else was really good. The Scallops were divine and I will be ordering more of them next time. I would eat here again and I likely see it happening again in the future. We only spent a little under $100 for three people with 3 entrees and 3 Appetizers. If was really reasonable.“
Customers` Favorites
“Everything was so fresh and good. From the sushi to the orange chicken it was Seasoned well.“
Customers` Favorites
“Nice experience Utah roll is yummy“
Customers` Favorites
“Love it will return such a great place“
Customers` Favorites
“Very great service Highly recommend“
Customers` Favorites
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“Incredible food. I don’t write reviews often but good lord. When I walked in a young lady sprinted to the front eager to help me. She recommended a bowl for me to try and it did not disappoint. Kind and friendly people with very fast service.“