Grimaldi's Pizzeria

Pizza was delivered ice cold. Ordered ranch they were out so guess Im just beat for that. The pizza was 10 minutes away but took over an hour. I wouldn't order again - 40 bucks well spent I guess to learn I could have went to dominos atleast the food would have been hot

Atmosphere: 3

Food: 1

Service: 1

Sarah is a very excellent host and very nice and represents grimaldi's very well and interacts very well with her customers. I have been a customer of grimaldis since back in the early 2000's when they only had this establishment in New York city and never get tired of this place.💙

Atmosphere: 5

Food: 5

Service: 5

NEVER COMING HERE AGAIN! The manager is an absolute prick! We ordered a pizza last night around 7:45pm to catch a show next door and asked if it was alright to eat there just trying to save time. The manager on duty came out and made a huge scene in front of everyone and was very angry with a huge attitude telling us off like we did something wrong in front of everyone. Many customers in the restaurant were shocked at his response to such a simple question and some started to leave including myself. This was my first time coming to this place as I live down the street. We just left and ate our pizza outside. Luckily we dressed warm cause it was very cold outside. Absolutely uncalled for and the pizza was extremely bland no flavor on top of this.. I highly recommend the Cork & Pig pizza if you like good pizza! They have the best pizza around and they are cheaper plus they also make you feel at home when you are there. As an employer myself, I suggest you find better management with a better attitude. I spend $40 for one silly pizza and yes that did include a tip to the bar tender even though I did not get to stay. I spent good money there and you treat me like I’m not welcome…

Atmosphere: 1

Food: 1

Service: 1

I visited Grimaldi’s in Irving previously and had a wonderful experience there as well. The bruschetta trio was fresh and flavorful, and the chocolate cannoli made for the perfect sweet ending. I believe we had the Tuscan veggie pizza — cooked to perfection with that same signature Grimaldi’s flavor. Consistently great food and a warm, welcoming atmosphere every time I visit!

Atmosphere: 5

Food: 5

Service: 5

20 mins sitting no service

Atmosphere: 1

Food: 1

Service: 1

Disappointing Experience - Try West Village Instead

I’m sad to say this location has been a major letdown. During our past recent visit, we found a hair in our Caesar Salad, which was completely unacceptable.

Additionally we had issues with placing an order online and when we brought this to the attention of O.-.-.-.-, the manager, he was rude and unhelpful in addressing the situation.

This isn’t our first issue at this location - it’s been a pattern of problems. The customer service here is consistently subpar, which is unfortunate because we’ve had much better experiences at other Grimaldi’s locations.

If you’re craving Grimaldi’s pizza, I’d strongly recommend going to the West Village location instead. Save yourself the hassle and disappointment - this location is not worth your time or money until they seriously improve their food quality standards and customer service approach.

Atmosphere: 1

Food: 1

Service: 1

Delicious pizza.

Atmosphere: 4

Food: 5

Service: 3

We stopped by for a quick bite before a concert. The service was okay—our waitress wasn’t very personable, but she got the job done. The food, however, was really good, and the restaurant had a nice aesthetic with a comfortable atmosphere. Overall, a decent experience with great pizza.

Atmosphere: 5

Food: 4

Service: 3

Great pizza. Extremely overpriced.

Food: 5

By far the best tasting pizza and best location to get it! The manager is awesome and makes sure he attends to everyone. He runs a tight ship and I love it! Keep it going….Ive been here twice and both times amazing!

Atmosphere: 4

Food: 4

Service: 5

Fast and easy slices for lunch. Delicious crispy crust. Would go back

Atmosphere: 5

Food: 5

Service: 5

Our server was Nova, he was excellent!! We ordered a nice build your own pizza and it was wonderful 😋. The ingredients were fresh and the flavors were well balanced. Great sauce and crust too. Also found a new favorite beer.

Atmosphere: 4

Food: 4

Service: 5

I have had better pizza at QT. Expensive.

Atmosphere: 5

Food: 1

Service: 5

Pizza was great. Apple walnut salad was lacking flavor. My main issue was with the handling of the check. Is it typical protocol for servers to have customers review the check and present the handheld device down on the table while they watch you pay and tip? As a server myself, I find this very off-putting and in poor taste. Our service was honestly worth a 15% tip but she hovered while my husband felt obligated to click 20%.

Atmosphere: 3

Food: 4

Service: 3

The pizza was very good, the ambiance and the service were great. 😄

Atmosphere: 5

Food: 5

Service: 5