Kwality Ice Cream
$ • Ice Cream
Hours:
8600 N MacArthur Blvd #154, Irving
(972) 506-7861
About Kwality Ice Cream
Customers' Favorites
Kwality Ice Cream Reviews
Ratings
Menu


Hours
Monday | 12PM - 12AM |
Tuesday | 12PM - 12AM |
Wednesday | 12PM - 12AM |
Thursday | 12PM - 12AM |
Friday | 12PM - 1AM |
Saturday | 12PM - 1AM |
Sunday | 12PM - 12AM |
Kwality Ice Cream offers a mixed dining experience. The restaurant is praised for its delectable Malai Kulfi Falooda, a rich and flavorful dessert that delights the taste buds. However, the quality is not consistent across the menu, as the sugar cane juice falls short of expectations.
Service issues also detract from the overall experience. There are coordination problems in fulfilling orders, with instances of items being served out of sequence, causing premature melting. Additionally, the restaurant struggles with overcrowding, leading to long wait times for customers, even during peak hours.
While Kwality Ice Cream excels in certain areas, such as its standout Malai Kulfi Falooda, there is room for improvement in maintaining consistent food quality, streamlining the order fulfillment process, and managing customer flow more effectively. Addressing these challenges would enhance the overall dining experience and foster greater customer loyalty.