Pizza Hut

3501 N Belt Line Rd, Irving
(972) 659-0074

Recent Reviews

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Nella

The general manager of this store is so amazing! I had ordered during a dinner rush, and she and her team were very busy, but she made sure people got their food on time! 😇 I feel bad because on top of the rush, a lot of dashers were causing problems and cutting off people in line just to get to their order, but also complained that they didn't want to write their phone number. I don't understand why that's such a big deal..but the team is awesome and very much under appreciated and definitely doesn't deserve the rudeness of Dashers.

Atmosphere: 5

Food: 5

Service: 5

Victory in Christ

Very inconsistent output from this location. Sometimes great Sometimes a let down. Guess it depends on who's in the kitchen making pies.

Food: 3

Frank Guerrero

One of the employees tried to bully my wife into leaving a big tip and was very agresive. I'd like to see if he acts like that with me

Meg Zimmerman

I've been going to this Pizza Hut for years & never had any issues. Management (husband & wife) are top notch, professional, friendly & ever so kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lover's Pizza

Marina George

So y’all need to really fire this Manager name Tracy she was very rude. I am an Uber eats driver. I’m just there to deliver food. I get sometimes people steal food, but that’s not my issue because I did not want to give my personal information to the restaurant because Uber already has it if they have an issue with my order, she told me I was not able to pick up the food because I didn’t want to give out my personal information, it is nowhere listed in Uber that we are man dated to give out our personal information to the restaurant we are picking up from and because I didn’t want to do this. I wrote down a fake number just so I can get the food and go about my day, but then she didn’t even want to put it in my hand so I can see and verify that this was the correct order because I have gotten wrong orders before so I had to forcefully pull the pizza towards me just to see the receipt and then I told her you’re being very rude right now it’s not like I’m gonna run out the store with the pizza. I have to see the receipt so that way I can verify this is the correct order. I am picking up and I’m on telling her that she was being very rude she told me to not come back. I feel like it was racist. She didn’t even acknowledge me when I walked in the restaurant. I was waiting a good 23 minutes before she even acknowledged that I was standing at the counter. I don’t know if this is a manager, but if she is, she needs training or fire her I’m sure you’ve lost many customers because of her attitude. I have reported her to my company and they’re relieving a review for you and your company so you can do something about that.

Atmosphere: 1

Service: 1

Peace Godson

Wrong place ever, do not recommend at all

Aline Kos

Very attentive service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

Rafa

Thank you Luis for making my pizza after I pressed the wrong toppings I will be going back LUIS IS THE GOAT 😌

Atmosphere: 5

Food: 5

Service: 5

Tyler Wolfe

Estimated time for delivery was 40-50 min it took almost 2 hours to get the pizza and it was slightly cold when I got it

rodolfo chavez

Good was great. I normally get the stuff crust pizza. Just be careful with the pizza box. Unfolds easily.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheese Pizza, Cheese Sticks, Super Supreme Pizza Burnt, Veggie Lover's Pizza, Black Olives, Meat Lover's Pizza, Pepperoni Pizza, Marinara

Charis W

Didn't like the new cheesy bites pizza. Pizza was dry and I tried with the 'ultimate' toppings. Pepp, ital saus, fire roasted peppers, onions & tomatoes. I didn't like that combo at all. The cheesy bites were decent. This is basically just a stuff crust pizza but they fold the crust up a certain way to make it dippable. I didn't like any of the 3 ranches they give with it either. Prefer just marinara. I will not order this again. Wasted money. The lady that helped me in the store was nice though.

Food: 3

Service: 5

Monica Levy

Joseph, thank you for the amazing guest service and great stories while waiting for my order

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

Tabatha Martinez

If I could give 0 stars I would! This place is filled with incompetent people that can’t take down simple instructions!!!!!

Atmosphere: 1

Food: 1

Service: 1

Diana Garcia

Impressed with the friendliness and the cleanliness. The employee lady washed hands constantly.

Atmosphere: 5

Food: 5

Service: 5

Semeca Magee

I enjoy the people at this location so welcoming

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Pizza

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