Potbelly

Unfortunately I don’t believe I’ll be going to potbelly after a long time of enjoying their food. An avocado sticker fell out of my sandwich as I’m literally taking my last bite.

Don’t get me wrong the food is great, but it’s one and done at this point ;(

Atmosphere: 5

Food: 5

Service: 2

Simply the best service I have experienced of any fast food establishment ever! The kind woman who took my order, the kind gentleman who made my Southwest Avo Chicken Wrap, and Daisy were all incredibly kind and prioritized customer satisfaction. I am very sorry I could only remember Daisy's name but I cannot thank you all enough. I highly recommend coming here for a bite if you are in the mood for a sandwich.

Atmosphere: 4

Food: 4

Service: 5

Absolutely delicious and very affordable! One of my new favorite places.

FIRST time at a Potbelly, the in person service here was amazing, I ordered an avocado sandwich, and they literally pulled out an actual avocado and cut it right on the spot and put it on my sandwich :) Tons of fresh toppings, definitely give it a shot!

Got a shake
I like the place and vibe
Pretty rustic
The shake was shaaaakin’

Coming back again to try solid food

Came in at about 7:30 PM. The two young men working the counter were absolutely amazing. Very courteous. Very respectful. Not something you see much these days. Thank you.

The food was delicious and the customer service was amazing, it was my first time here and I was impressed with the great friendly environment.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Salad

I love potbelly food I have been on Addison location several times.
Today I got excited to see this in Irving but the service were very rude the employee ask me what size you want your sandwich I said I don't want side (I confused size with side) English is not my first language. She yelled at me and use her hands to tell me w h a t s I ze I got so mad she mucked me but any way I stay calm and take my food
She should learn how to treat people!!!!!!

Atmosphere: 1

Food: 2

Service: 1

The clerk was very very rude, the food was good but the attitude was very very bad.

Atmosphere: 1

Food: 3

Service: 1

I’m livid. What good is it to place a pick up order online just to be told oh someone stole it with no empathy given at all. Had to wait on a remake which was an inconvenience because they got walk in customers out the way first. Which put me over my lunch break

Food: 3

Service: 2

Great location! Jakayla went above and beyond to make sure my order was made with care and accuracy. I will be revisiting this location in the future!

Staff here is rude and impatient.

I’m livid. What good is it to place a pick up order online just to be told oh someone stole it with no empathy given at all. Had to wait on a remake which was an inconvenience because they got walk in customers out the way first. Which put me over my lunch break

Johnessa is amazing at the location in Irving! Such amazing service!

Atmosphere: 5

Food: 5

Service: 5

Always good food an excellent service

Atmosphere: 5

Food: 5

Service: 5