terrible customer service. The food was delivered cold, the strawberry lemonade tasted like the strawberry was rotten and the hot dog, omg.
Atmosphere: 3
Food: 1
Service: 1
Christian Sullivan
Customer service is ok. Not rude but very abrupt and nonchalant. Overall appearance of this location is way better than Shady Grove. This location surprisingly had food. Just ordered blasts. Honestly, not terrible, but I would definitely return more often with better customer service and eagerness.
Atmosphere: 2
Food: 4
Service: 2
Kendrick Perry
I thought I'd stop by to try the blackout float and a hot dog while maybe snagging a pair of eclipse glasses. When I placed my order I noticed a BOGO entree offer and added popcorn chicken.The float was good and did not disappoint. However, either they were out, or my server just didn't include the glasses. He also didn't include either of the sauces that I ordered. Thankfully the chicken is good w/o sauce. At any rate, ymmv at this location.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Hot Dog, Popcorn Chicken
kenneth coleman
Made my food wrong smh
Atmosphere: 2
Food: 1
Service: 3
Alfonso Chamagua
Every time I've been there (4 times a month). Everything I've ever ordered has been served in a timely manner and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Beef Hot Dog, Fries, Burger, Tots, Hot Dog, Sauce, Sandwich, Popcorn Chicken
Bridget Westfall
Customer service is epic at this location. Ty went above and beyond. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Pablo G. Escobar
Didnt get my order complete and when j went back for it they said i didnot oredr it, but i was charged for it....
Atmosphere: 1
Food: 2
Service: 1
Murari Dhakal
Convenient location with a nice service but we are visiting portion of the last time when we were there we don't found much space in the
Atmosphere: 5
Food: 3
Service: 5
Faded Bye
The lady in the drive-through was rude as hell. Attitude was so bad. I just drove off . I would never come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Tony Gaydos
Quick service thru the drive thru.everything is alwa correct.always a straw in the
They got my order wrong and didn't refund me the difference.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries, Burger, Tots
Mari Rdz
The employees are very friendly and they're trying their best at what they do. I give the employees 5star!! Food is good but I found even better Sonic. Don't go to the one on beltline or pioneer ?. The one on Shady Grove is the best one in Irving! Then this one is 2nd for me?
Atmosphere: 5
Food: 3
Service: 5
Theresa Landes
Service was good...staff was friendly and the carhop had a beautiful smile! The food is going down hill!!! It was fresh but the quality of the chicken strips was yucky!!! They were so thin (picture below) like the chicken was on crack. I definitely wont get another hamburger from Sonic anymore either. The last one i had, tasted like cardboard or something...it was not real meat.
Atmosphere: 3
Food: 2
Service: 5
Stephanie Bivens
I took into consideration that they had a 1.99 coney special, but waiting 20 minutes for 1 coney then for it to come out wrong with onions and mustard on it was ridiculous. The car hop was nice, but the lady on theother end of the speaker was rude, and on top of that I have never gotten a coney with so little chili and cheese. Just a disappointment
Atmosphere: 1
Food: 2
Service: 2
Avinash R
I wish there is a zero rating..the worst service ever. Not Sure, Sonic..it’s the App delay or the service delay. I am not going to visit this store again, slowest service ever…40 mins for the
terrible customer service. The food was delivered cold, the strawberry lemonade tasted like the strawberry was rotten and the hot dog, omg.
Atmosphere: 3
Food: 1
Service: 1
Customer service is ok. Not rude but very abrupt and nonchalant. Overall appearance of this location is way better than Shady Grove. This location surprisingly had food. Just ordered blasts. Honestly, not terrible, but I would definitely return more often with better customer service and eagerness.
Atmosphere: 2
Food: 4
Service: 2
I thought I'd stop by to try the blackout float and a hot dog while maybe snagging a pair of eclipse glasses. When I placed my order I noticed a BOGO entree offer and added popcorn chicken.The float was good and did not disappoint. However, either they were out, or my server just didn't include the glasses. He also didn't include either of the sauces that I ordered. Thankfully the chicken is good w/o sauce. At any rate, ymmv at this location.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Hot Dog, Popcorn Chicken
Made my food wrong smh
Atmosphere: 2
Food: 1
Service: 3
Every time I've been there (4 times a month). Everything I've ever ordered has been served in a timely manner and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Beef Hot Dog, Fries, Burger, Tots, Hot Dog, Sauce, Sandwich, Popcorn Chicken
Customer service is epic at this location. Ty went above and beyond. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Didnt get my order complete and when j went back for it they said i didnot oredr it, but i was charged for it....
Atmosphere: 1
Food: 2
Service: 1
Convenient location with a nice service but we are visiting portion of the last time when we were there we don't found much space in the
Atmosphere: 5
Food: 3
Service: 5
The lady in the drive-through was rude as hell. Attitude was so bad. I just drove off . I would never come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Quick service thru the drive thru.everything is alwa correct.always a straw in the
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They got my order wrong and didn't refund me the difference.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries, Burger, Tots
The employees are very friendly and they're trying their best at what they do. I give the employees 5star!! Food is good but I found even better Sonic. Don't go to the one on beltline or pioneer ?. The one on Shady Grove is the best one in Irving! Then this one is 2nd for me?
Atmosphere: 5
Food: 3
Service: 5
Service was good...staff was friendly and the carhop had a beautiful smile! The food is going down hill!!! It was fresh but the quality of the chicken strips was yucky!!! They were so thin (picture below) like the chicken was on crack. I definitely wont get another hamburger from Sonic anymore either. The last one i had, tasted like cardboard or something...it was not real meat.
Atmosphere: 3
Food: 2
Service: 5
I took into consideration that they had a 1.99 coney special, but waiting 20 minutes for 1 coney then for it to come out wrong with onions and mustard on it was ridiculous. The car hop was nice, but the lady on theother end of the speaker was rude, and on top of that I have never gotten a coney with so little chili and cheese. Just a disappointment
Atmosphere: 1
Food: 2
Service: 2
I wish there is a zero rating..the worst service ever. Not Sure, Sonic..it’s the App delay or the service delay. I am not going to visit this store again, slowest service ever…40 mins for the
Atmosphere: 1
Food: 1
Service: 1