I work in operations for a local company and I used this location to cater a free Friday lunch for my staff. They did such an amazing job with a huge order, and Zuly the manager even helped me carry things to my car. Wonderful staff!!
Atmosphere: 5
Food: 5
Service: 5
Aaliyah Else
I’ve been trying for a long time not to write this review but I stg this Wendy’s has been disappointing me for YEARS! I come here for lunch frequently bc it’s convenient and affordable however the service is so lacking, accuracy leaves a lot to be desired and the food quality is lackluster. I can’t remember the last time my fries were actually hot. They are constantly getting my order wrong or serving up some slapped together food. I’d give zero stars if I could. I actually used to work at Wendy’s and this location just exhibits a lack of care. They need to come in and overhaul this place it’s just pathetic atp
They always get the order wrong. We come home with the food and it’s always the wrong order.
Service: 1
Eeron Akselrod
Find another location. Worst service I've ever encountered in any place. Tney simply don't care and show it.
Had a mobile order, if I could cancel I would instead had to wait 30 minutes! In a fast food drive through AFTER ordering!
They should revoke this place franchise.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Nuggs Party Pack, Wendy’S Baked Potatoes, French Fries
Bern-Bossy Walker
Got my food at 9:36 pm. It was COLD.They just put a slice of cheese between 2 cold patties.
Food: 1
Luis velasquez
This location has a habit of “forgetting” food items, so please make sure to double-check your receipt and order before leaving the drive-thru.
I understand it’s a fast-food spot, and the staff is always sweet and kind, but with prices comparable to a sit-down restaurant, expectations should be met. It’s frustrating and inconvenient for everyone to have to go back for a missing item.
Atmosphere: 2
Food: 3
Service: 1
Victoria Hawthorne
Went to this location on my lunch break ordered the biggie bag with a extra Jr bacon. They forgot my burger. Tried calling up there to let them know they charged me for a extra burger but I didn't receive it. But they never picked up the phone. Then the last time I called someone picked up the phone but left it off the hook. Cause when I tried to call back I kept getting a busy signal and the phone would automatically hang up. Whoever they have working overnight as the manager needs to be fired cause this is unprofessional.
James Seibert
Worst Wendy's location in probably the whole country. The soda never has flavor, fries are cold and almost always have to pull forward.
Went to pick up a mobile order, nobody in the front everybody in the back just watching me wait. Finally someone comes to hand me my order which was cold and disgusting found moldy bread on one of the burgers never again avoid this location on 7700 MacArthur bld in Irving tx
Atmosphere: 1
Food: 1
Service: 1
David Salter
Everytime I go into a Wendy's the drink machine is always empty either keep it filled up or. Close down!
Atmosphere: 4
Food: 5
Service: 5
Tre W
Grant it, I arrived at the late night hour. It seem like there were only 2 employees working that night, so I gave them grace. The food was decent and of quality. The atmosphere was good due to the lady working the window. She was welcoming and genuine. Though there were on 2 employees that night, she was in high spirit. I enjoyed my 10pc spicy meal and was satisfied overall. Recommended just not in the late night hour, lol.
Atmosphere: 4
Food: 3
Service: 4
Melinda Surbaugh
I like their cheesy bakes potato with sour cream. Enough food for 2 meals for me. The location by my place has cracks in the lot and is a little too dark at night.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wendy’S Baked Potatoes
John
Was not greeted prior to order being placed by Earnest. When I arrived at the window, the total was given. Again, no greeting. My food was handed to me by a different employee with a without receipt. Again, no greeting. I then asked for my receipt. The window shut in my face. No "thanks", no nothing. Will not be returning to this location. Will be disourging other via Google Reviews. This was the worst service I have received anywhere and I was not treated like a customer or person at all.
I work in operations for a local company and I used this location to cater a free Friday lunch for my staff. They did such an amazing job with a huge order, and Zuly the manager even helped me carry things to my car. Wonderful staff!!
Atmosphere: 5
Food: 5
Service: 5
I’ve been trying for a long time not to write this review but I stg this Wendy’s has been disappointing me for YEARS! I come here for lunch frequently bc it’s convenient and affordable however the service is so lacking, accuracy leaves a lot to be desired and the food quality is lackluster. I can’t remember the last time my fries were actually hot. They are constantly getting my order wrong or serving up some slapped together food. I’d give zero stars if I could. I actually used to work at Wendy’s and this location just exhibits a lack of care. They need to come in and overhaul this place it’s just pathetic atp
Atmosphere: 1
Food: 1
Service: 1
Food was ok.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: French Fries
Really good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger, Wendy’S Baked Potatoes, Mcmuffin
They always get the order wrong. We come home with the food and it’s always the wrong order.
Service: 1
Find another location. Worst service I've ever encountered in any place.
Tney simply don't care and show it.
Had a mobile order, if I could cancel I would instead had to wait 30 minutes! In a fast food drive through AFTER ordering!
They should revoke this place franchise.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Nuggs Party Pack, Wendy’S Baked Potatoes, French Fries
Got my food at 9:36 pm. It was COLD.They just put a slice of cheese between 2 cold patties.
Food: 1
This location has a habit of “forgetting” food items, so please make sure to double-check your receipt and order before leaving the drive-thru.
I understand it’s a fast-food spot, and the staff is always sweet and kind, but with prices comparable to a sit-down restaurant, expectations should be met. It’s frustrating and inconvenient for everyone to have to go back for a missing item.
Atmosphere: 2
Food: 3
Service: 1
Went to this location on my lunch break ordered the biggie bag with a extra Jr bacon. They forgot my burger. Tried calling up there to let them know they charged me for a extra burger but I didn't receive it. But they never picked up the phone. Then the last time I called someone picked up the phone but left it off the hook. Cause when I tried to call back I kept getting a busy signal and the phone would automatically hang up. Whoever they have working overnight as the manager needs to be fired cause this is unprofessional.
Worst Wendy's location in probably the whole country. The soda never has flavor, fries are cold and almost always have to pull forward.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went to pick up a mobile order, nobody in the front everybody in the back just watching me wait. Finally someone comes to hand me my order which was cold and disgusting found moldy bread on one of the burgers never again avoid this location on 7700 MacArthur bld in Irving tx
Atmosphere: 1
Food: 1
Service: 1
Everytime I go into a Wendy's the drink machine is always empty either keep it filled up or. Close down!
Atmosphere: 4
Food: 5
Service: 5
Grant it, I arrived at the late night hour. It seem like there were only 2 employees working that night, so I gave them grace. The food was decent and of quality. The atmosphere was good due to the lady working the window. She was welcoming and genuine. Though there were on 2 employees that night, she was in high spirit. I enjoyed my 10pc spicy meal and was satisfied overall. Recommended just not in the late night hour, lol.
Atmosphere: 4
Food: 3
Service: 4
I like their cheesy bakes potato with sour cream. Enough food for 2 meals for me. The location by my place has cracks in the lot and is a little too dark at night.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wendy’S Baked Potatoes
Was not greeted prior to order being placed by Earnest. When I arrived at the window, the total was given. Again, no greeting. My food was handed to me by a different employee with a without receipt. Again, no greeting. I then asked for my receipt. The window shut in my face. No "thanks", no nothing. Will not be returning to this location. Will be disourging other via Google Reviews. This was the worst service I have received anywhere and I was not treated like a customer or person at all.
Service: 1
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