I had asked for queso, but instead of getting a fresh portion, the team member scraped the bottom of the container. It was really thick, almost like a chunk, instead of the usual smooth consistency that spreads throughout the bowl. When I spoke up about the queso, the cashier and the other team member just looked at each other and continued on as if I hadn’t said anything. It felt dismissive and left me disappointed with the service.
Mohammed R. Khan
Great taste and variety of grill food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Anza Ali
Seating was decent, burrito bowl was fresh as always, and service was quick
Atmosphere: 4
Food: 5
Service: 4
marc scranton
This place was just plain dirty!! Every customer had to wipe down their own tables just to sit down. Food all over the place, ground tables etc. Management ought to be ashamed of this. Corporate needs to take a look at this because the negative reviews are starting to overtake the good! Music was so loud that employees couldn't even hear the customers!
Atmosphere: 1
Food: 4
Service: 2
A 1
I know this is a busy place but someone should be assigned to clean the lobby more frequently. It's a must this is where customers eat at. I have came in more than once and seen the lobby not clean. However the service is always good. Add photos
Atmosphere: 2
Food: 2
Service: 3
Allen Biehle
Chips are always stale by dinner… Service people aren’t friendly
Atmosphere: 2
Food: 1
Service: 1
sebas bracho
Food was so salty and mid, super bad server tho lmk her number
Atmosphere: 2
Service: 5
saudamini mishra
Staff feels they are giving food and service for free. Impolite and rude! Dirty tables and dirty floor. Half full chips bag and no chips given for kids meal, staff said they ran out of kids size bag.
Atmosphere: 1
Food: 1
Service: 1
Chris Fahey
They were playing early 2010’ hip hop and the place was super clean. Some disorganization behind the bar, but all things were correct.
Atmosphere: 5
Food: 5
Service: 5
Deriyus Eleby
The slowest location and always do small portions.
Dirty tables, Cold food. Had to wait for long time to order with no one in waiting and also to pay after food was ready. Staff was busy dealing with food they ordered from outside :)
Atmosphere: 1
Food: 3
Service: 1
Kudirat Alabi
I wanted to buy 7 quesadillas but was told to order online while I’m right in front of the lady attending, why should I order online when I’m right there already. That’s unacceptable
Atmosphere: 3
Food: 2
Service: 1
Tyler Schonbeck
0/10 – Would not recommend. The portion sizes are extremely small, and the overall service is disappointing. Management comes across as rude, and the staff is generally unfriendly. This location desperately needs better leadership, customer service training, and a more positive store culture.
Atmosphere: 1
Food: 1
Service: 1
Yaneli Loeza
By far the worst experience ever. Portions are crazy small, and lobby if disgusting. Forks and napkins everywhere. Everyone is leaning and chit chatting, but no one has the decency to go clean. New management needed. I saw a bunch of people in Polos, but no one had leadership. Clearly they might need extra training. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Neliii
I'm not usually the one to complaint, but if you are going out to eat, avoid this Chipotle entirely. Dinning room was FILTHY. No clean table to sit on. Even when their rush was over, no one bothered to go clean. People were leaning and talking, and tables dirty. Portions on bowls are small & bags of chips are 3/4 empty. There is no type of customer service. I know for a fact, I will not be back here at all. Seems like they have lost all standards. As I was leaving, I literally had to tell the front counter girl that the dinning room was filthy. She looked at me like it was a surprise. If there was a manager on duty, let me tell you, you need to do a better job, because I could not even tell. Seemed like a bunch of employees awaiting on directions. Very dissapointed.
I had asked for queso, but instead of getting a fresh portion, the team member scraped the bottom of the container. It was really thick, almost like a chunk, instead of the usual smooth consistency that spreads throughout the bowl. When I spoke up about the queso, the cashier and the other team member just looked at each other and continued on as if I hadn’t said anything. It felt dismissive and left me disappointed with the service.
Great taste and variety of grill food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Seating was decent, burrito bowl was fresh as always, and service was quick
Atmosphere: 4
Food: 5
Service: 4
This place was just plain dirty!! Every customer had to wipe down their own tables just to sit down. Food all over the place, ground tables etc. Management ought to be ashamed of this. Corporate needs to take a look at this because the negative reviews are starting to overtake the good! Music was so loud that employees couldn't even hear the customers!
Atmosphere: 1
Food: 4
Service: 2
I know this is a busy place but someone should be assigned to clean the lobby more frequently. It's a must this is where customers eat at. I have came in more than once and seen the lobby not clean. However the service is always good.
Add photos
Atmosphere: 2
Food: 2
Service: 3
Chips are always stale by dinner…
Service people aren’t friendly
Atmosphere: 2
Food: 1
Service: 1
Food was so salty and mid, super bad server tho lmk her number
Atmosphere: 2
Service: 5
Staff feels they are giving food and service for free. Impolite and rude!
Dirty tables and dirty floor.
Half full chips bag and no chips given for kids meal, staff said they ran out of kids size bag.
Atmosphere: 1
Food: 1
Service: 1
They were playing early 2010’ hip hop and the place was super clean. Some disorganization behind the bar, but all things were correct.
Atmosphere: 5
Food: 5
Service: 5
The slowest location and always do small portions.
Service: 1
Restaurantji Recommends
Dirty tables, Cold food. Had to wait for long time to order with no one in waiting and also to pay after food was ready. Staff was busy dealing with food they ordered from outside :)
Atmosphere: 1
Food: 3
Service: 1
I wanted to buy 7 quesadillas but was told to order online while I’m right in front of the lady attending, why should I order online when I’m right there already. That’s unacceptable
Atmosphere: 3
Food: 2
Service: 1
0/10 – Would not recommend. The portion sizes are extremely small, and the overall service is disappointing. Management comes across as rude, and the staff is generally unfriendly. This location desperately needs better leadership, customer service training, and a more positive store culture.
Atmosphere: 1
Food: 1
Service: 1
By far the worst experience ever. Portions are crazy small, and lobby if disgusting. Forks and napkins everywhere. Everyone is leaning and chit chatting, but no one has the decency to go clean. New management needed. I saw a bunch of people in Polos, but no one had leadership. Clearly they might need extra training. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
I'm not usually the one to complaint, but if you are going out to eat, avoid this Chipotle entirely. Dinning room was FILTHY. No clean table to sit on. Even when their rush was over, no one bothered to go clean. People were leaning and talking, and tables dirty. Portions on bowls are small & bags of chips are 3/4 empty. There is no type of customer service. I know for a fact, I will not be back here at all. Seems like they have lost all standards. As I was leaving, I literally had to tell the front counter girl that the dinning room was filthy. She looked at me like it was a surprise. If there was a manager on duty, let me tell you, you need to do a better job, because I could not even tell. Seemed like a bunch of employees awaiting on directions. Very dissapointed.
Atmosphere: 1
Food: 1
Service: 1
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