Food quality is kind of a joke here. I ordered through the drive thru. Nasty
Atmosphere: 1
Food: 1
Service: 1
Jeff Muller
Food is good but not consistent. Service is what hurts this location. Sometimes good other times like talking to a brick wall. It is a 50/50 experience when you go.
Atmosphere: 4
Food: 4
Service: 3
praneeth reddy
Chipotle really isn’t worth your dollars anymore, especially during lunch time. The chicken portions are laughably small, like they’re rationing protein instead of serving a meal. You pay around $10 expecting something filling and walk out regretting the spend. If you’re going here for protein and value, do yourself a favor and avoid peak hours or just avoid it altogether.
Atmosphere: 4
Food: 2
Service: 2
Jocelyn Edwards
Service was terrible. There was a long line and 1 person serving. The other employees were huddled up at the register. The food was not fresh (crusty beans)and it was cold. The server put the smallest portions and rolled his eyes when you asked for a little more. I’m talking a pinch of cheese and lettuce. I also wasn’t even given everything I ordered. They left my chips out of my chips and queso order but charged me for a large. This was just the worst experience ever. Over $50 for me to Not have all my food, small portions and bad service.
Atmosphere: 1
Food: 1
Service: 1
Andy Reddy
One of the best-maintained fast-food locations in the Katy area. The restaurant is consistently clean, well organized, and efficiently run. As expected, the food quality and taste are exactly what you’d hope for—Chipotle delivers the same familiar flavors whether you’re in Katy, Houston, or anywhere else, which is always reassuring when you’re craving something dependable.
Elishia Taylor
The staff was friendly. The food was good.. The service was quick but not rushed. It was not hard to get the Saturday December 2025 BOGO deals Chipotle was running. No Gotcha or strings attached.
Atmosphere: 5
Food: 5
Service: 5
Marina Long
The workers are always rude and rush me. They give me dirty looks when I pay with cash or want to scan my app. I kid you not I have never had fresh chips. They are ALWAYS stale. It actually impressive how bad they are.
Atmosphere: 5
Food: 1
Service: 1
Chris Mitchell
Not sure what happened today but I was extremely disappointed with the food. I looked at it n thought it didnt look fresh. Gave ot a try anyways. When I bit into it the meal was cold n bland.
Atmosphere: 2
Food: 1
Service: 2
Li Ziwei
I found hair in the food. So disgusting
Atmosphere: 1
Food: 1
Service: 1
Hotrod
If you want a bowl of rice for $20 bucks then this place is for you.. the person serving the steak put so little I asked for a little more and was charged $7 more, so little time for lunch break so had no choice.. lost 4 customers over $7... We're never going back...
Overcharged for an order of chips & salsa with an extra order of salsa & side of sour cream. They charged me for 3 sides and a large bag of chips...chips & salsa goes together & extra salsa & sour cream would have been an extra charge. Tried to explain that to the young man behind the register but he was telling me that everything was separate and was rushing me to pay...moving on!!
Atmosphere: 3
Food: 3
Service: 1
Fernando Stone
It's a cool spot to grab ya food and go
Atmosphere: 4
Food: 5
Service: 3
Andres Quesada
Its Chipotle.... There's nothing new about it. Although, the meat and rice could be cooked better, seasoned better, and just overall taken care of better.
It's not the best chipotle in town...
Atmosphere: 4
Food: 3
Service: 4
Salman Bhaidani
Manager Javier and lady Kareena have the worst customer service. They should close the store down no wonder the stock is dropping. Messy kitchen and dining area along with terrible attitude. Recipe for a bad store.
Atmosphere: 1
Food: 1
Service: 1
vivian
This Chipotle location is grossly dirty. I am one of their first customers this morning immediately they open for the day, but the floor and dining tables are dirty.
Food quality is kind of a joke here. I ordered through the drive thru. Nasty
Atmosphere: 1
Food: 1
Service: 1
Food is good but not consistent. Service is what hurts this location. Sometimes good other times like talking to a brick wall. It is a 50/50 experience when you go.
Atmosphere: 4
Food: 4
Service: 3
Chipotle really isn’t worth your dollars anymore, especially during lunch time. The chicken portions are laughably small, like they’re rationing protein instead of serving a meal. You pay around $10 expecting something filling and walk out regretting the spend. If you’re going here for protein and value, do yourself a favor and avoid peak hours or just avoid it altogether.
Atmosphere: 4
Food: 2
Service: 2
Service was terrible. There was a long line and 1 person serving. The other employees were huddled up at the register. The food was not fresh (crusty beans)and it was cold. The server put the smallest portions and rolled his eyes when you asked for a little more. I’m talking a pinch of cheese and lettuce. I also wasn’t even given everything I ordered. They left my chips out of my chips and queso order but charged me for a large. This was just the worst experience ever. Over $50 for me to
Not have all my food, small portions and bad service.
Atmosphere: 1
Food: 1
Service: 1
One of the best-maintained fast-food locations in the Katy area. The restaurant is consistently clean, well organized, and efficiently run. As expected, the food quality and taste are exactly what you’d hope for—Chipotle delivers the same familiar flavors whether you’re in Katy, Houston, or anywhere else, which is always reassuring when you’re craving something dependable.
The staff was friendly. The food was good.. The service was quick but not rushed.
It was not hard to get the Saturday December 2025 BOGO deals Chipotle was running. No Gotcha or strings attached.
Atmosphere: 5
Food: 5
Service: 5
The workers are always rude and rush me. They give me dirty looks when I pay with cash or want to scan my app. I kid you not I have never had fresh chips. They are ALWAYS stale. It actually impressive how bad they are.
Atmosphere: 5
Food: 1
Service: 1
Not sure what happened today but I was extremely disappointed with the food. I looked at it n thought it didnt look fresh. Gave ot a try anyways. When I bit into it the meal was cold n bland.
Atmosphere: 2
Food: 1
Service: 2
I found hair in the food. So disgusting
Atmosphere: 1
Food: 1
Service: 1
If you want a bowl of rice for $20 bucks then this place is for you.. the person serving the steak put so little I asked for a little more and was charged $7 more, so little time for lunch break so had no choice.. lost 4 customers over $7... We're never going back...
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Overcharged for an order of chips & salsa with an extra order of salsa & side of sour cream. They charged me for 3 sides and a large bag of chips...chips & salsa goes together & extra salsa & sour cream would have been an extra charge. Tried to explain that to the young man behind the register but he was telling me that everything was separate and was rushing me to pay...moving on!!
Atmosphere: 3
Food: 3
Service: 1
It's a cool spot to grab ya food and go
Atmosphere: 4
Food: 5
Service: 3
Its Chipotle.... There's nothing new about it. Although, the meat and rice could be cooked better, seasoned better, and just overall taken care of better.
It's not the best chipotle in town...
Atmosphere: 4
Food: 3
Service: 4
Manager Javier and lady Kareena have the worst customer service. They should close the store down no wonder the stock is dropping. Messy kitchen and dining area along with terrible attitude. Recipe for a bad store.
Atmosphere: 1
Food: 1
Service: 1
This Chipotle location is grossly dirty. I am one of their first customers this morning immediately they open for the day, but the floor and dining tables are dirty.
Atmosphere: 1
Food: 4
Service: 1
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