El Pollo Loco

Name: El Pollo Loco
Address: 390 S Mason Rd, Katy, Texas, 77450, US
Telephone: (281) 665-4501
Price range: $
Rating: 3.5

$ • Mexican, Fast Food, Chicken Shop

Hours:
390 S Mason Rd, Katy
(281) 665-4501

Menu Order Online

About El Pollo Loco

El Pollo Loco is a fast-food restaurant known for its consistently good service, fresh food, and friendly staff. The grilled chicken, a specialty of the restaurant, is praised for its fantastic Cali Style preparation. Customers often comment on the excellent service, with staff being attentive and friendly. The restaurant is kept clean, and all menu items, from sides to toppings, are fresh and tasty. The rotisserie chicken is especially popular, being super juicy and flavorful. Sides like charro beans, mac & cheese, and mashed potatoes are all well-liked, with the mac & cheese receiving high praise. The guacamole is also appreciated for being super fresh and creamy, though some wish it had a little more kick to satisfy those who love spicy food. The restaurant offers a variety of options, including traditional chicken baskets and Mexican-inspired dishes, making it a versatile choice. The $5 chicken bowl is noted for its flavorful shredded chicken, rice, and beans, cooked to perfection. While the bone-in chicken pieces are small and the feeds 5 family meal deal is best for three, the overall experience is positive. The drive-thru service is fast and friendly, and the manager is attentive, ensuring customer satisfaction. The restaurant's app provides easy access to coupons and rewards, making it an affordable and enjoyable dining option. Despite some minor issues like parking during peak hours, the overall dining experience is considered worth the wait, and many customers plan to return.