Jimmy John's
24449 Katy Fwy Ste. 600, Katy
(281) 394-2855
Recent Reviews
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Got a delivery, should have been a combo and instead I received no chips and a bag with an empty cup inside! WTH
Atmosphere: 1
Food: 1
Service: 1
I had a sandwich delivered and they never disappoint but today my sandwich was just as sad as this rainy day. I ordered the toasted chicken bacon ranch and I got soggy bread, ranch , and lettuce.
Food: 1
Service: 4
I’ve enjoyed food from this restaurant’s other locations, so I came in with high expectations — but this branch was a huge disappointment. The food was completely bland with no real flavor, and the portions were surprisingly small. The fillings were limited, and nothing felt worth the price they charge. It’s frustrating knowing their other locations serve genuinely tasty food, but this one does not come close. Definitely not worth the visit.
Atmosphere: 3
Food: 2
Service: 2
Unfortunately my family loves jimmy johns. This is the closest one to us. They have never gotten a single order correct. Cannot stand going here.
Atmosphere: 1
Food: 1
Service: 1
Jimmy Johns is one of my go to sandwich shops. They are freaky fast, and spectacularly delish.
Atmosphere: 4
Food: 5
Service: 5
Usually the tuna is good. Today, at around 6:30ish, went to get a tuna sandwich. It was as stale and bad as ...ahm....' ways of the sub' tuna. Disgusting. I have been going here for 5 years now. This was the most stale I have ever tasted it. Felt like vomiting after with a really bad taste. Will give them one more chance (bod) and then if the same result will never go back.
Atmosphere: 5
Food: 1
Service: 3
I'm still waiting on a refund from almost 2 weeks ago now the transaction is removed but yet the funds were nor refunded that's stealing
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches, wicked fast. I had ordered my sandwich and by the time I had finished paying, my sandwich was ready.
Atmosphere: 5
Food: 5
Service: 5
Ate here twice in 1 month and each time I got food poisoning. Never will I eat here again
Atmosphere: 1
Food: 1
Service: 1
They are pretty fast, but very often get the toppings wrong. They just substituted provolone for cucumbers today. lol why? No one even mentioned cucumbers?? Random stuff like this is annoying, but they are fast and tasty still.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Just ordered a sandwich on the app. Guy calls me about 2 minutes later and says he’s cancelling order because they’re closing at 9. It’s 8:56pm. Didn’t mean to order so late, but it’s been a day and I’m finally able to eat. I pull up at 8:57pm and he sees me. Lights inside JJ are off and 3 employees are standing in front of the counter, one of which is signaling his hand across his neck repeatedly as if he’s trying to tell me “nope!”
Got it. Thanks. I told him I saw his employee being disrespectful and this sucks. I wrote a bad review here a couple years ago. Why am I back?? I don’t know, but this was a rough day and this didn’t help. Won’t be back.
I worked in a restaurant for years and stayed opened until closing every night, so I know the feeling of a late order, but it’s part of it and at the end of the day, the most basic point of working in a restaurant is giving someone a meaningful meal.
Atmosphere: 1
Service: 1
Yum yum pedestrian
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Perfect Italian with Mayo, Real Potato Chips Er Jembo Kosbor Di
Worest experience ever from JJ! They contracted the delivery out to UBER. The person was lost, would only respond to me in Spanish via text, and would not pick up when I called. I called the store and the manager told the associate to tell me I need to contact uber to find my order! WTH I don't order from Uber I ordered from JJ, why do I need to contact them. Or better yet apologies and resend my order back out with a JJ delivery driver. On top of it my order was wrong! It's like WTH ?♂️
Atmosphere: 1
Food: 1
Service: 1
Best sandwich place in town only place I go when I’m craving a sandwich. I’ll go to the one on Mason Road.
Atmosphere: 5
Food: 5
Service: 5
Best sandwich place in town only place I go when I’m craving a sandwich. I’ll go to the one on Mason Road.
Atmosphere: 5
Food: 5
Service: 5
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