Papa John's in Katy

“Papa John's Katy makes fresh and delicious pizza. The staff are accommodating and will fix problems that occur. However, the delivery is very inconsistent. Opt for pick up at this location - - they are much more timely and you'll get your pizza hotter.“

“Ignore these reviews! I do t love out here but this is the second time they have out did themselves! Last time I ordered from them they were closing and my dad’s girlfriend had died so they free of charge still delivered a pizza because to make sure he would eat. It’s Thanksgiving and they accidentally put jalapeno which he can’t eat so they brought a fresh one. They are by far the BEST pizza in Katy and everything always is fresh.“

“This place is consistent. A little pricy but there's always coupons online. Staff is friendly every time I pick up. Not too many issues from this location.

Last issue I had was waiting an extra 20 minutes after the quoted time. But it is what it is. Don't whine when a mistake happens because we are all human.“

“I'm not sure why such bad reviews. Our 2 pizzas were great. The delivery was smooth.
When ordering online, there are a lot of steps with details of each pizza. I could see how people skipped some of the steps to complete their pizza. As to why many complaints, they got their pizza with no sauce or no toppings. Don't rush through the steps.
Will definitely be ordering again.“