Pizza Hut

2001 Katy Mills Blvd, Katy
(281) 392-3240

Recent Reviews

James Hare

Rude staff. She attempted to Close the restaurant down 40 minutes before it was supposed to be and then made me feel rushed to come and pick my food up, when there weren't even any customers there nor other orders to be made but mine. To top it off, I had to settle for pan, when I actually ordered thin because she said they were "out of thin". Perhaps she just didn't want to make the thin because it was an extra step involved. I worked at pizza hut for years As a kid. I know exactly what she was doing.

jeffrey pernia

This location makes the most disgusting pizza I have ever eaten. There’s absolutely no sauce, and the sauce that’s on on there is gross.I called for a refund and the manager was RUDE.She said I could get store credit OR bring the pizza back to get another in exchange.DONT WASTE YOUR TIME ordering from this particular location.

Tori Clark

If I was able to give this location a -10 star review I would. When my pizza was delivered it was nothing close to what I ordered. The pizza wasn’t even a whole pizza and it tasted like something you would find in a dumpster. I tried to call the store and get a refund and whoever I talked too was extremely rude and refused to give me a refund and then hung up on me. I DO NOT recommend this location what’s so ever. An absolute waste of money and time.

Tyereisha Dickson

Took an hour and a half to get my food, I waited patiently. Then my food gets here and I have 5 of the 8 wings (crumbs) in the box. When trying to call absolutely no one would answer, I called and pressed order to go and the girl told me she would transfer me and I sat on hold and waited so long, it starts ringing and hangs up. Won’t be eating here again! Delivery driver was very nice though!

Amanda Martinez

I ordered pizza at 7:30 tonight at 11:15 They finally told me it wasn't coming, after 4 other calls where it was only 15 minutes away. Some how all the drivers went home when they don't close for another 45 min. I asked for a refund and for some reason I can't even get that until 9am but I have to call or show up! This is the worst service and experience I have ever had with pizza.

Sunny S

Close at 09:15 pm according to google & online 11:00 pm it’s not a first time always. Employees are not care anything always close the shop early upper management need to check on it or the Pizza Hut corporate need to to take a action.

Nicole Pecheux Needham

I ordered 4 pizzas and only received 3. I have tried to call at least 10 times and no one answers. The delivery driver said he would let the shop know but nothing…. Very disappointed

Jacqueline Spaulding

u EFFING HATE this place..their corporate office doesn't even answer or call back about complaints. I ordered a pizza that was supposed to be here 35 MINUTES AGO!!!! no fukn food and not one phone call answered. I FUKN HATE THIS PLACE..I HOPE IT BURN TF DOWN! I've NEVER been so fukn aggravated over a restaurant .I mean EVERY..FUKN TIME it's ALWAYS something..didn't wanna order from here but my kids wanted it. I have so much anger and frustration I want to go up there and bust out ALL the fukn windows!???

Jon Hale

Go to any of the surrounding Pizza Hut locations other than this one. Curbside nobody came out. After going in the cashier just continued her personal phone conversation instead of even acknowledging me. I said I had a carry out order and she set an order on the counter and went back to her phone. Assuming that was indeed my order, checked it and left. Once I got home I realized the spicy pepperoni did not have the curly pepperoni that comes with it. Pizza was delicious but a slightly wrong order and trash customer service. I learned my lesson today not to tip ahead of time.

trompolio

Pizza was delivered in almost two hours. When it was delivered I got the wrong order. Through the process I called multiple times and got hanged up on by the lady on the phone. Ended up having to drive to the store and was met with very nasty behavior. Person that hung up on me hid in the back and would not come to the front. Horrible experience, haven't even gotten my money back yet.

Bashment Yute

EVERY SINGLE TOPPING on that pizza tasted like it wasn’t fresh!!! The chicken was chewy, the pepperoni tasted funny, the worse were the onions and green peppers as they tasted like they’ve been sitting out for days and someone just threw them on to make a sale before the store closes. This was by far the WORST pizza experience I’ve EVER had with Pizza Hut and I’m very disappointed.

Amanda Woodard

Deliver HOT pizza. Tasted horrible and cold. The pizza had a bad taste too. Usually the food is pretty decent, this time was horrible!

Brandy Valdes

I ordered a double order of breadsticks and this is what I got in return, i tried to take a bite out of one but it tasted absolutely rancid the second it touched my tongue, like expired butter. (update) I had them remake my pizza’s because I got them cold as well and the beef pizza was untouched, and they just made two of my pizza’s and put the beef pizza back through the oven and tried to lie to me saying “oh I made it myself”. I’m not dumb.

GameIcon Wanston

The pizza took 160 minutes to be delivered. It was hot on delivery but the toppings seemed to be placed on after it baked in the oven. I was displeased with my order.

Luke Folkens

Ive never left a rating or complaint in my life, but I can't hold my tongue on this 1, my pizza has no sauce on it, it's missing the pepperoni, it's not even cut. Are yall sword fighting in the back with pizza paddles or what? Get it together. Did I have to ask for marinara? I'm confused. I waited almost 2 hours for this.

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