I come to this location atleast once a week and they are the best! The whole staff is friendly and my order is always great! I got the stuff crust pepperoni lovers and it is definitely my new favorite. Lots of great deals and reward points on the app.
Atmosphere: 5
Food: 5
Service: 5
Sierra Jones
Horrible customer service I’ll NEVER order from this location again.. it took long to get my order just for them to send a dasher out with half my order I felt so BAD for him. I called the store back to get this situation handled PROPERLY and the ASSISTANT Manager whoever that may be told me she couldn’t find the order number and once she found it she replies,” so you want me to send your wings back out?” And I’m like the wings PLUS my pizza and she just went on and on acting confused. Seems to me like they’re so unorganized and I will be calling corporate MONDAY morning to see if they can get this establishment in order bc how do you forget to send half the food out to the point I had to give it back to the DASHER!!! BE AWARE! This location don’t know what they’re doing and they act slow! I see why they have 2 stars now and I was a fool to try to give them a chance NEVER AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
Mohit Agrawal
One of the best Pizza hut in Katy area. Vincent and Alison are super friendly and helpful.
We decided to go to pizza hut since we always order Dominos. We wanted to give a shot at the stuffed crust and hawaiian. My wife was disappointed while I knew PH has lost the quality of its pizza over the years. Probably wont be going back anytime soon.
Atmosphere: 5
Food: 1
Service: 5
Suau B.
No difference in between thin crispy and hand tossed pizza , no taste whatsoever , i feel bad for wasting my money over something we didnt even enjoy
Holt
First time ordering from the Hut the year I’ve lived in the area despite being the closest pizza spot to me. Was greeted promptly on arrival and my order was ready as indicated on online, I paid and was on my way. Ordered a medium pepperoni pan pizza. Sauce and cheese was good. Only critique would be the pan pizza could use a tad more oven time, otherwise planning to put this location in my pizza ordering mix. So good experience for me. Hopefully the next one will be similar.
Lauren
Great customer service. I’ve always loved every pizza I’ve gotten here!!! 10/10. Go-to Pizza Hut to order from in Katy TX!
Shamit B
SIMPLY HORRIBLE SERVICE AND THEY DO NO SEE INSTRUCTIONS ON UBER EATS
Dont know why they have this store for pick up. Had to wait at the front desk for 15 min and calling for help. Both of the employees are in the back on the phone. When I called the store phone to get attention, they just let it go for voicemail.
Edgar Loret
This is the third and last time I make an order from this location. This last time was by far the fastest delivery, so I guess they are working on getting better. But there is no reason for my pizza to take 81 minutes to be delivered (3 minute drive from the store). While I do appreciate that it was under 100 minutes this time I'll be staying away.
Nishad Jiwa
Used to be great but the last order was terrible. Undercooked pizza, doughy, and dry wings..pathetic. We received a credit from Allison, went to the store today to get our replacement order but another manager acted like he owned the store and the whole block for that matter. Contacted Corporate and we will see what happens.
Patty B.
Ordered to be delivered, Pizza Hut had Door Dash deliver. It was dropped off bottom of stairs somewhere in large apartment project. Not mine!! I can't comment on food never received.
Eva D
My order total was $15.00, I receive notifications everytime I make a transaction on my card. Pizza hut charged me $18.00 instead. I picked up my order. No extra fees should of been charged.
I come to this location atleast once a week and they are the best! The whole staff is friendly and my order is always great! I got the stuff crust pepperoni lovers and it is definitely my new favorite. Lots of great deals and reward points on the app.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service I’ll NEVER order from this location again.. it took long to get my order just for them to send a dasher out with half my order I felt so BAD for him. I called the store back to get this situation handled PROPERLY and the ASSISTANT Manager whoever that may be told me she couldn’t find the order number and once she found it she replies,” so you want me to send your wings back out?” And I’m like the wings PLUS my pizza and she just went on and on acting confused. Seems to me like they’re so unorganized and I will be calling corporate MONDAY morning to see if they can get this establishment in order bc how do you forget to send half the food out to the point I had to give it back to the DASHER!!! BE AWARE! This location don’t know what they’re doing and they act slow! I see why they have 2 stars now and I was a fool to try to give them a chance NEVER AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
One of the best Pizza hut in Katy area. Vincent and Alison are super friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Pepperoni Pizza, Breadsticks, Supreme Pizza
This location can’t make any pizza right
We decided to go to pizza hut since we always order Dominos. We wanted to give a shot at the stuffed crust and hawaiian. My wife was disappointed while I knew PH has lost the quality of its pizza over the years. Probably wont be going back anytime soon.
Atmosphere: 5
Food: 1
Service: 5
No difference in between thin crispy and hand tossed pizza , no taste whatsoever , i feel bad for wasting my money over something we didnt even enjoy
First time ordering from the Hut the year I’ve lived in the area despite being the closest pizza spot to me. Was greeted promptly on arrival and my order was ready as indicated on online, I paid and was on my way. Ordered a medium pepperoni pan pizza. Sauce and cheese was good. Only critique would be the pan pizza could use a tad more oven time, otherwise planning to put this location in my pizza ordering mix. So good experience for me. Hopefully the next one will be similar.
Great customer service. I’ve always loved every pizza I’ve gotten here!!! 10/10. Go-to Pizza Hut to order from in Katy TX!
SIMPLY HORRIBLE SERVICE AND THEY DO NO SEE INSTRUCTIONS ON UBER EATS
Restaurantji Recommends
Dont know why they have this store for pick up. Had to wait at the front desk for 15 min and calling for help. Both of the employees are in the back on the phone. When I called the store phone to get attention, they just let it go for voicemail.
This is the third and last time I make an order from this location. This last time was by far the fastest delivery, so I guess they are working on getting better. But there is no reason for my pizza to take 81 minutes to be delivered (3 minute drive from the store). While I do appreciate that it was under 100 minutes this time I'll be staying away.
Used to be great but the last order was terrible. Undercooked pizza, doughy, and dry wings..pathetic. We received a credit from Allison, went to the store today to get our replacement order but another manager acted like he owned the store and the whole block for that matter. Contacted Corporate and we will see what happens.
Ordered to be delivered, Pizza Hut had Door Dash deliver. It was dropped off bottom of stairs somewhere in large apartment project. Not mine!! I can't comment on food never received.
My order total was $15.00, I receive notifications everytime I make a transaction on my card. Pizza hut charged me $18.00 instead. I picked up my order. No extra fees should of been charged.