The food is very good, very filling and has good service.
Atmosphere: 5
Food: 5
Service: 5
Maria Ramirez
The few times I have been to this place the attention from the owner is terrible, he always has a bad attitude and reluctantly serves customers, he gets upset if you ask him about the combos (when they are the ones who publish them on their networks ) sometimes they tell you that there is no more or that it was an error on the page. It seems to me that the excessive prices and the supposed grill they sell are not worth it at all, it only has the name of a grill.
Sulmary Villalobos
Excellent attention but the service lacks more quality
Atmosphere: 5
Food: 2
Service: 5
Jesus Amaro
Very good food, but what you pay for a hamburger seems like an exaggeration to me, it seems like an abuse
Atmosphere: 5
Food: 4
Service: 5
Fernando López
I went to the establishment after being there for 20 minutes after making my order and the guy had confirmed that if there was meat for my order he calls me and tells me no there is not going to come out your order they just tell you that and they offer you something that you don’t want I think it takes logistics and seriousness I saw how someone else arrived and if they attended him and sold him what I had ordered dissatisfied I do not recommend it nor would I go to that place again.
Atmosphere: 1
Food: 1
Service: 1
Angel Mendoza
Lots of sauce that disperses the layers of flavor. Bad service. They mix up the orders, they don't give utensils and the drinks are not refillable and for the price they should be.
Atmosphere: 2
Food: 4
Service: 1
Juan Montalvo
I ordered a double, I think it had 5 lbs of meat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
rox Rodriguez
I ordered a roast shredded beef arepa and I asked if they had roast and he said yes and an order of Tequeños... I went to pick it up and when I got home it turns out that they gave it to me fried and just when I picked it up I asked him if It was roasted and he said yes; I didn't return it because of the time but the truth is that it bothered me a lot.
I arrived at 6pm, got out of the car and smoked a cigarette while they finished opening and cleaning the place. I sat down, looked at the menu, and someone came up to tell me that the fryer was useless and they couldn't prepare anything fried. I decided to order something simple, I went up to the window and said I wanted to order and they didn't pay attention to me. I sat back down, lit another cigarette and continued waiting, then I approached the window again to order and they didn't pay attention to me again because they were focused on refilling the sauce containers. I sat back down and lit the third cigarette. I smoked it, got up and left. When I was walking to my car, an employee approached me and asked: why hadn't I ordered? From the arrechera I responded badly.
How can someone sell food, see their first customer of the day and not serve them? There were no clients anymore, only me. I only went to that place because they recommended it to me and it wasn't even necessary to eat to rate them. 40 minutes of waiting for nothing.
Recommendations for future clients:
-Having enough desire to pull balls so that they serve you. -Patience. -1 box of cigarettes if they are smokers (Because that is what they will do while they are served). -Like vallenato because that's the only thing I could do there, listen to music that I don't like for 40 continuous minutes without ads.
Service: 1
sikiu huerta
Excellent attention, the patience of the fat man is not earned by anyone ?I recommend it
Atmosphere: 5
Yolexy Oria
Good night, happy and happy for the pleasant service of this great establishment that offers the best services to customers and the best attention provided by its owners and employees.
Unfortunately I can say that the lady was rude. I was at that time and at that time in the establishment eating and they tried to offer her the best service and explain everything as best as possible and the lady was very rude with no EDUCATION where she threw the phone and screamed. All employees were offered water due to their very attitude of disruption to the establishment, the employees, the owners and the customers who were there, unfortunately I can say that he is a person without EDUCATION WITHOUT VALUES, HITTING PEOPLE
ALL PEOPLE DESERVE RESPECT WITHOUT DISTINGUISHING RACE OR COLOR
Good night, happy and happy for the pleasant attention of this great establishment that offers the best services to customers and the best attention provided by its owners and employees
Unfortunately I can say that the lady was rude I was at that time and at that time in the establishment eating and they tried to offer you the best service and explain everything as best as possible and the lady was very rude without EDUCATION where she threw the phone and yelling at all the employees she was offered water for her same attitude of alteration for the establishment the employees the owners and the customers that we were there unfortunately I can say that she is a person without EDUCATION WITHOUT VALUES OVER THE PEOPLE
ALL PEOPLE DESERVE RESPECT WITHOUT DISTINGUISHING RACE OR COLOR
Atmosphere: 5
Food: 5
Service: 5
Tirson augusto Velasquez
It's very good
Atmosphere: 5
Food: 5
Service: 5
Natacha Vera
Unfortunately, I feel compelled to express my deep dissatisfaction with the experience I had when ordering food at your establishment. The situation was truly deplorable and reflects a lack of understanding of how a business of this type should operate.
The most concerning aspect was the attitude of the owners, who, instead of taking responsibility for the logistical shortcomings, chose to blame the customer. This approach of shirking responsibility and not offering solutions is unacceptable and disappointing.
It is evident that there is no interest in adequately serving your clientele. Therefore, I would recommend to other potential customers not to waste their time visiting your establishment, as it seems you do not value those who give you their patronage.
Unfortunately, I am forced to express my deep dissatisfaction with the experience I had when ordering food at your establishment. The situation was truly deplorable and reflects a lack of understanding of how a business of this type should operate.
The most worrying thing was the attitude of the owners, who instead of taking responsibility for the logistical deficiencies, chose to blame the customer. This stance of washing our hands and not offering solutions is unacceptable and disappointing.
It is evident that they have no interest in adequately serving their audience. Therefore, I would recommend other potential customers not to waste their time visiting your establishment, since they do not seem to value those who give them their preference.
sirloin burgers are on another level!🤟🏻
Atmosphere: 5
Food: 5
Service: 4
The best
The food is very good, very filling and has good service.
Atmosphere: 5
Food: 5
Service: 5
The few times I have been to this place the attention from the owner is terrible, he always has a bad attitude and reluctantly serves customers, he gets upset if you ask him about the combos (when they are the ones who publish them on their networks ) sometimes they tell you that there is no more or that it was an error on the page. It seems to me that the excessive prices and the supposed grill they sell are not worth it at all, it only has the name of a grill.
Excellent attention but the service lacks more quality
Atmosphere: 5
Food: 2
Service: 5
Very good food, but what you pay for a hamburger seems like an exaggeration to me, it seems like an abuse
Atmosphere: 5
Food: 4
Service: 5
I went to the establishment after being there for 20 minutes after making my order and the guy had confirmed that if there was meat for my order he calls me and tells me no there is not going to come out your order they just tell you that and they offer you something that you don’t want I think it takes logistics and seriousness I saw how someone else arrived and if they attended him and sold him what I had ordered dissatisfied I do not recommend it nor would I go to that place again.
Atmosphere: 1
Food: 1
Service: 1
Lots of sauce that disperses the layers of flavor. Bad service. They mix up the orders, they don't give utensils and the drinks are not refillable and for the price they should be.
Atmosphere: 2
Food: 4
Service: 1
I ordered a double, I think it had 5 lbs of meat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I ordered a roast shredded beef arepa and I asked if they had roast and he said yes and an order of Tequeños... I went to pick it up and when I got home it turns out that they gave it to me fried and just when I picked it up I asked him if It was roasted and he said yes; I didn't return it because of the time but the truth is that it bothered me a lot.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I arrived at 6pm, got out of the car and smoked a cigarette while they finished opening and cleaning the place. I sat down, looked at the menu, and someone came up to tell me that the fryer was useless and they couldn't prepare anything fried. I decided to order something simple, I went up to the window and said I wanted to order and they didn't pay attention to me. I sat back down, lit another cigarette and continued waiting, then I approached the window again to order and they didn't pay attention to me again because they were focused on refilling the sauce containers. I sat back down and lit the third cigarette. I smoked it, got up and left. When I was walking to my car, an employee approached me and asked: why hadn't I ordered? From the arrechera I responded badly.
How can someone sell food, see their first customer of the day and not serve them? There were no clients anymore, only me. I only went to that place because they recommended it to me and it wasn't even necessary to eat to rate them. 40 minutes of waiting for nothing.
Recommendations for future clients:
-Having enough desire to pull balls so that they serve you.
-Patience.
-1 box of cigarettes if they are smokers (Because that is what they will do while they are served).
-Like vallenato because that's the only thing I could do there, listen to music that I don't like for 40 continuous minutes without ads.
Service: 1
Excellent attention, the patience of the fat man is not earned by anyone ?I recommend it
Atmosphere: 5
Good night, happy and happy for the pleasant service of this great establishment that offers the best services to customers and the best attention provided by its owners and employees.
Unfortunately I can say that the lady was rude. I was at that time and at that time in the establishment eating and they tried to offer her the best service and explain everything as best as possible and the lady was very rude with no EDUCATION where she threw the phone and screamed. All employees were offered water due to their very attitude of disruption to the establishment, the employees, the owners and the customers who were there, unfortunately I can say that he is a person without EDUCATION WITHOUT VALUES, HITTING PEOPLE
ALL PEOPLE DESERVE RESPECT WITHOUT DISTINGUISHING RACE OR COLOR
Good night, happy and happy for the pleasant attention of this great establishment that offers the best services to customers and the best attention provided by its owners and employees
Unfortunately I can say that the lady was rude I was at that time and at that time in the establishment eating and they tried to offer you the best service and explain everything as best as possible and the lady was very rude without EDUCATION where she threw the phone and yelling at all the employees she was offered water for her same attitude of alteration for the establishment the employees the owners and the customers that we were there unfortunately I can say that she is a person without EDUCATION WITHOUT VALUES OVER THE PEOPLE
ALL PEOPLE DESERVE RESPECT WITHOUT DISTINGUISHING RACE OR COLOR
Atmosphere: 5
Food: 5
Service: 5
It's very good
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, I feel compelled to express my deep dissatisfaction with the experience I had when ordering food at your establishment. The situation was truly deplorable and reflects a lack of understanding of how a business of this type should operate.
The most concerning aspect was the attitude of the owners, who, instead of taking responsibility for the logistical shortcomings, chose to blame the customer. This approach of shirking responsibility and not offering solutions is unacceptable and disappointing.
It is evident that there is no interest in adequately serving your clientele. Therefore, I would recommend to other potential customers not to waste their time visiting your establishment, as it seems you do not value those who give you their patronage.
Unfortunately, I am forced to express my deep dissatisfaction with the experience I had when ordering food at your establishment. The situation was truly deplorable and reflects a lack of understanding of how a business of this type should operate.
The most worrying thing was the attitude of the owners, who instead of taking responsibility for the logistical deficiencies, chose to blame the customer. This stance of washing our hands and not offering solutions is unacceptable and disappointing.
It is evident that they have no interest in adequately serving their audience. Therefore, I would recommend other potential customers not to waste their time visiting your establishment, since they do not seem to value those who give them their preference.
Atmosphere: 1
Food: 1
Service: 1
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