Scooter's Coffee
979 Mason Rd, Katy
(281) 698-7420
Recent Reviews
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My favorite coffee spot no matter when you go morning or evening you get an amazing experience every staff person is wonderful ..
Atmosphere: 5
Food: 5
Service: 5
Scooter’s keeps proving that they don’t lose customers because of bad coffee, they lose them because of bad service. Today I ordered a blended matcha with strawberry cold foam. Simple enough. I get to the window and they hand me a drink with the strawberry blended in instead of cold foam. I ask about it and get, “Oh we blended it in, is that not what you wanted?” No offer to fix it, no “sorry about that,” no “let’s remake it.” Just a shrug and that’s it.
The drink wasn’t what I ordered, so I tossed it and went somewhere else. And that’s the story here: it’s not that their coffee is terrible, it’s that the customer experience depends entirely on who’s working. One location nails it and treats you well, the next can’t be bothered to remake a wrong drink. Coffee is a ritual for a lot of us. If a shop can’t get the order right and won’t even try to correct it, why come back?
Scooter’s could genuinely shine if they tightened up training and empowered their staff to fix mistakes instead of brushing them off. Until then, it’s just disappointment in a cup.
Atmosphere: 3
Food: 1
Service: 1
Banana bread latte has my heart. 💛
Love this place. Very good drinks and breakfast. Staff is great.
Atmosphere: 5
Food: 5
Service: 5
Love this place for my morning coffee. The staff is very friendly and love going to say hi to the girls!
Atmosphere: 5
Food: 5
Service: 5
Came through the drive thru to get my wife a coffee. They were very friendly. They even gave our dog a treat. I was disappointed when I saw them open up a pre packaged sandwich and put it in a warmer. But when I got home and took a bite I was actually very surprised. It was very good. I dont drink coffee, but maybe ill have to start trying!
Atmosphere: 4
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
Every time without fail Scooters customer service is topnotch so today I said I’m leaving a review today Isabella and Sulfura took care of me I’m definitely going back again but I want others to know about how great the workers are
Atmosphere: 5
Food: 5
Service: 5
In my opinion, best coffee place. The service is wonderful, they are always so friendly. The drinks are always consistent and the food is good too! This is our favorite coffee shop!
Atmosphere: 5
Food: 5
Service: 5
I love this store! It's my favorite location! The manager and staff is so sweet and attentive. I bypass another location just to get to this one! Thank you for being a great start to my day!
~ Marissa D
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the coffee and breakfast. I’ve tried plain black coffee and some espresso blends , as well as breakfast items. All 10/10! And the staff is always very friendly. Will definitely make this a weekly stop for me!
Atmosphere: 5
Food: 5
Service: 5
My experience at scooters was one of a kind. Their service was fast, employees welcoming, and food delicious. I got a blended caramelicious along with a maple waffle sandwich, and I have to say, scooters most definitely beats other coffee shops out there for sure.
Atmosphere: 5
Food: 5
Service: 5
Great coffee and drinks and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I know that when I go to Scooters the coffee is not only amazing, but the staff are always happy to see their customers. They are so welcoming!
Atmosphere: 5
Food: 5
Service: 5
amazing place and great workers!!
Atmosphere: 5
Food: 5
Service: 5
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