Went through the drive through. About have way through my bagel I had peice of hair and it was in my mouth when I found it. So
Food: 1
JoAnna Hoang-Le
This location is fast and friendly. The food is usually warm but the hash browns are always room temp/cool which is the reason for 4 stars.
Food: 4
Service: 4
sophie
Went this morning and ordered some bagels, one mocha, and a hot coffee. I get to the window and the person confirms my order in correctly, so I had to correct them. However, when I got my mocha, they told me that it was a hot chocolate. I said something like “oh I had a medium mocha” and they said something like “oh yeah I mean mocha not hot chocolate” but it was most definitely a hot chocolate, not a mocha. I also had to pay over $4 for two small cream cheese containers. Incompetent worker, but bagels were good I guess.
Atmosphere: 2
Food: 3
Service: 1
Richard Hamil
Not quite as good as it was when it first opened. But we still get bagels once a month.
Consistently good bagels quick service even in rushed times.
Atmosphere: 4
Food: 5
Service: 5
Sean Bynum
Great place for, not-a- New York bagels. Especially when they get your order right the first time.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Bagel with Egg and Cheese
Alex Sommers
Wonderful selection of bagels and the shop shop smells delicious when you walk in.
Atmosphere: 5
Food: 5
Service: 5
Lisa R
Arrived at 6:30 through the drive through. I said I wanted the bakers dozen special but didn’t want the flavors listed. The young woman said to just enter it in the app and they would change it. I told her I’d get out of line and be back. I got out of line, placed my order for 2 dozen and then drove up to the speaker. I told her I was back and she told me to pull up. When I did she said she couldn’t split up the flavors. reminded her I told her what I wanted before she told me to place the order in the app. She said she was trying to tell me but this thing and pointed to her headset. Not true. I was the only 1 in line and it was quiet. So I asked now what as I had paid. She told me she’d give me one and to reach out to customer service through the app for a refund. This was the second mistake in 2 weeks. Last visit they didn’t give my husband my coffee. Customer service said it would be a few days and then in the end didn’t refund me the full amount!
Food: 4
Service: 1
Shannon Meyer
I enjoyed my visit. The woman who took my order was friendly. She gave me suggestions after I said I wasn't sure what I wanted. She asked if it was my first visit and took time to explain things. Overall, the restaurant was clean and well lit. Parking was excellent. Over all would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Brisket Egg Sandwich
Abigail Rodriguez
I went here 12/30 around 1 o’clock and the lady taking my order was the rudest lady I’ve ever spoken to. Customer service here is horrible. Will not revisit.
My favorite bagel place. This one in particular had incredible service.
Atmosphere: 5
Food: 5
Service: 5
M G
Bagels YES, service NO. But boy are those bagels worth the wild service.
Atmosphere: 4
Food: 5
Service: 4
Bella H.
Extremely rude manager, wanted to charge me MORE for less items and I had to fight with her over it. In response, she had no apology and instead cut me off to say flippantly "You want it like that?". Take your business elsewhere, customers shouldn't have to be spoken to like this over an error on their part.
Metal Fabcreations
Very yummy breakfast bagel, will definitely eat there
Went through the drive through. About have way through my bagel I had peice of hair and it was in my mouth when I found it. So
Food: 1
This location is fast and friendly. The food is usually warm but the hash browns are always room temp/cool which is the reason for 4 stars.
Food: 4
Service: 4
Went this morning and ordered some bagels, one mocha, and a hot coffee. I get to the window and the person confirms my order in correctly, so I had to correct them. However, when I got my mocha, they told me that it was a hot chocolate. I said something like “oh I had a medium mocha” and they said something like “oh yeah I mean mocha not hot chocolate” but it was most definitely a hot chocolate, not a mocha. I also had to pay over $4 for two small cream cheese containers. Incompetent worker, but bagels were good I guess.
Atmosphere: 2
Food: 3
Service: 1
Not quite as good as it was when it first opened. But we still get bagels once a month.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Honey Almond Spread, Cinnamon Sugar
Consistently good bagels quick service even in rushed times.
Atmosphere: 4
Food: 5
Service: 5
Great place for, not-a- New York bagels. Especially when they get your order right the first time.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Bagel with Egg and Cheese
Wonderful selection of bagels and the shop shop smells delicious when you walk in.
Atmosphere: 5
Food: 5
Service: 5
Arrived at 6:30 through the drive through. I said I wanted the bakers dozen special but didn’t want the flavors listed. The young woman said to just enter it in the app and they would change it. I told her I’d get out of line and be back. I got out of line, placed my order for 2 dozen and then drove up to the speaker. I told her I was back and she told me to pull up. When I did she said she couldn’t split up the flavors. reminded her I told her what I wanted before she told me to place the order in the app. She said she was trying to tell me but this thing and pointed to her headset. Not true. I was the only 1 in line and it was quiet. So I asked now what as I had paid. She told me she’d give me one and to reach out to customer service through the app for a refund. This was the second mistake in 2 weeks. Last visit they didn’t give my husband my coffee. Customer service said it would be a few days and then in the end didn’t refund me the full amount!
Food: 4
Service: 1
I enjoyed my visit. The woman who took my order was friendly. She gave me suggestions after I said I wasn't sure what I wanted. She asked if it was my first visit and took time to explain things. Overall, the restaurant was clean and well lit. Parking was excellent. Over all would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Brisket Egg Sandwich
I went here 12/30 around 1 o’clock and the lady taking my order was the rudest lady I’ve ever spoken to. Customer service here is horrible. Will not revisit.
Service: 1
Restaurantji Recommends
Very organized and the bagels are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Whole Wheat, Blueberry
My favorite bagel place. This one in particular had incredible service.
Atmosphere: 5
Food: 5
Service: 5
Bagels YES, service NO. But boy are those bagels worth the wild service.
Atmosphere: 4
Food: 5
Service: 4
Extremely rude manager, wanted to charge me MORE for less items and I had to fight with her over it. In response, she had no apology and instead cut me off to say flippantly "You want it like that?". Take your business elsewhere, customers shouldn't have to be spoken to like this over an error on their part.
Very yummy breakfast bagel, will definitely eat there
Atmosphere: 5
Food: 5
Service: 5