Freddy's Frozen Custard & Steakburgers

Service wasn’t great. Freddy’s is my favorite fast food burger spot, but this was my first time at this location. I placed an online to-go order through the app, walked in and gave the cashier my name and she said it wasn’t ready yet, but gave me a beverage cup to go get my drink. I got my drink and then sat down near the mobile pickup area.

After waiting 25-30 minutes I asked if my order was ready yet, and apparently it had just been sitting on the counter behind a display almost the entire time… The fries and onion rings were ice cold.

Disappointing. Not sure why they wouldn’t just call my name when my order was ready, or set it in the mobile pickup area for me to grab while it was still hot and fresh.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Freddie's Double Cheeseburger and Fries, Onion Rings, Patty Melt, String Fries, Freddy's Fries, Burger, Double Steak Burger, Double Freddy

This place is amazing!! These workers Conner and Omar were very kinda and helpful with my order!! I will be returning due to them!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Freddy's Fries

Service was great! Manager was awesome! The food was delicious!

Atmosphere: 5

Food: 5

Service: 5

The burgers here were good and hot. I like there fries. I did not try the deserts.

Atmosphere: 4

Food: 4

Service: 4

First time in and customer service was a 10 they treated my kids like royalty we definitely had a great experience here

Atmosphere: 4

Food: 4

Service: 5

Good bacon cheese burger burger, fun string fries and a great concrete.

It was pretty ok. No it was good and the Custard was awesome.
Oreo Concrete.

Atmosphere: 5

Food: 5

Service: 5

Kelia (Kayla? I have the memory of a goldfish) was an absolute SWEETHEART every time I've visited 💙💙

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: String Fries, Bacon Cheeseburger, Sundae or Concrete Mini

I have more positive experiences with the food here than negative, but one thing I can never get past is when I pay for something specific, wait in line for 20 minutes or more, only to have it incorrect. I had to check my receipt to make sure I didn’t order something different than what I received. Nope, you all just made an error. Please, I don’t know if you’re short-staffed or if it was a simple mistake, but if you’re going to have me waiting in line for 20 minutes, at least you can do is make sure the order is correct. And usually I would review my order before leaving the line if, but felt rushed, since it took so long and there was a line of cars waiting.

Excellent customer service

Atmosphere: 5

Food: 5

Service: 5

Food is always hot and fresh! Love seeing my favorite employees, Averee & Ysis!

Atmosphere: 5

Food: 5

Service: 5

Any burger you choose will be a good choice. Fries are best I've had and the tator tots have great flavor. If you like deep fried cheese curds this place has excellent curds. The extra seasoning you can add to anything tastes great. Shakes are really good according to my wife I don't get them but she always does.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Freddie's Double Cheeseburger and Fries, String Fries, Cheese Fries, Bacon Cheeseburger, Freddy's Sauce, Double Freddy

Their burgers are great, and I love their skinny fries!

Atmosphere: 5

Food: 5

Service: 5

CHILI CHEESE 🧀 FRIES ARE AWESOME!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Freddie's Double Cheeseburger and Fries, Double Steak Burger, Chili Cheese Fries They Couldn't Figure Out How to Open a Can of Chili Apparently

I love Freddy's burgers, fries, and thick shakes. Wish I lived closer...but then - I'd eat there everyday and really do a number on my diet!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Freddie's Double Cheeseburger and Fries