Subway

845 Keller Pkwy, Keller
(817) 431-5301

Recent Reviews

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Sharon Dolak

To the guy working at Subway on Saturday August 9,2025. Thank you from the bottom of my heart. You know who you are. Your kindness and generosity made Spiderman's day. It will be a family story that will last a very, very long time. Spiderman and Spiderman's Mom.

Pam Webster

Food was very good. But the gentleman working behind the counter was horrible. I brought my 85 year old mother in for dinner. She ordered a foot long but wanted it cut in half and wrapped separately so she could take home half for lunch tomorrow. He told her he wasn’t allowed to do that he could give her a piece of paper and she could wrap it. She also asked for mayo on both sides of the bread said he wasn’t allowed to do that. They are only allowed to put mayo on one side of the sandwich. She doesn’t hear well and he seemed very aggravated with her. He was not helpful at all. She ordered a Philly cheese steak and he looked at her like she was stupid. He said don’t have chili we explained she wanted Philly cheese steak and he was like oh I thought she said chili. He also said that there is a camera in the store and they watch everything that he does and if he does anything wrong, he will get in trouble. Or he needs a lesson on customer service. If there is a camera, you need to be listening to the sound because the things that he is telling the customers is ridiculous. He proceeded to tell us that he’s only $9 an hour like that’s my problem.

Atmosphere: 2

Food: 4

Service: 2

Anthony Rainier

Of all the locations nearby, this is the only one that has cookies during operating hours that aren't from the day before.

Allison Sullivan

We ordered via UberEats and our food was less than appetizing, not to mention they left out an entire foot long soft pretzel. My son ordered a FOOT LONG turkey sandwich and he received a 6 inch sub. Bread was tough and break your teeth hard in some spots. Sandwiches looked like they were physically thrown - toppings haphazardly covering only half the sandwich, sauces and dressings were coating the outside of the sandwiches making them a wet soggy mess, and the chicken was weird and chewy. We have avoided Subway for a long time because it’s gone downhill and we regret deviating from that plan. Just avoid and go to any other sandwich shop.

Food: 1

Evon T

They amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coca-Cola

Tanner Beuret

Very nice lady working here. Stayed open late for me.
The place was very clean and food very fresh.

Atmosphere: 4

Food: 5

Service: 5

Bobby Trogden

Went here for lunch, great customer service, food was good. I only ate here to the new lineup sandwich. It was ok, I prefer a different sandwich shop. Really enjoyed the 2 ladies customer service!

Atmosphere: 5

Food: 4

Service: 5

StrongOne

Michelle is super friendly and provided really good service, she deserves a raise.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Coca-Cola Classic, Chocolate Chip Cookie, Cookies

Xaviera Ayaz

Michelle was the sweetest and funniest woman ever! Will be back soon just for her.

Atmosphere: 5

Food: 5

Service: 5

Chocolate

Used to didn't like this subway but Brittany is a new person there and I believe she's gonna whip into shape her professionalism, her artistry of how she makes her subs, she's funny and was playing good appropriate music I'll come more often because of her. Thanks

Atmosphere: 5

Food: 5

Service: 5

Bailey Anne

On March 7th around 5:00 pm I placed an order to go and when we got home we opened the sandwiches and MOST of the toppings were missing, no dressing, no cheese and not toasted! These people were lazy and didn’t care one bit to even put these sandwiches together right. This was a joke! We come to this subway at least once a week and this will be the last. Use to be such a great subway, but we’re done.

Old review:
I’ve always had a great experience at this place. Food is always on point with what we order from the app ??

Atmosphere: 1

Food: 1

Service: 1

Troy Burton

Just ordered a 1/2 sub and the young kid cut the footlong in half and thru the other half into the bread oven ..then at check out . I handed him a $20 and he thru my change on the countertop ..I said "is this how you treat your costumers..he just looked and went back to his cellphone..worst service I have experienced and I live just down the street. Since 2014....and he thru the remaining food back against the other meats. Never closed off the food doors..or lids to vegetables...and when I went back in to ask for my receipt he was eating from the from the display...and very rude ..

Atmosphere: 1

Service: 1

xPazoki

Haven’t been to subway in years because it has gone downhill and went to this location tonight to give it another chance and so regretful that I did. I placed an order in the app and mine and my wife’s sandwiches were made with barely anything on them. My sandwich (pictured) had a pound of red onions on it even though I requested less onions. There was almost zero sauce and the cheese was all cracked throughout which is weird. The man making my sandwich clearly put a ton of onions on my sandwich to be a jerk and I never leave negative reviews for stores but this one was insane. They basically stole my money and gave me a product that is a joke. Also, Subway doesn’t have a way in the app to contact support or tell how my order was and so subway clearly doesn’t care. I will never return to this store or subway as a whole…

Atmosphere: 1

Food: 1

Service: 1

Heather Roundy

I wish I had gotten the name of the guy who helped us, he has lots of tattoos, but he was so nice, went out of his way to be helpful, all while working by himself! Thank you for making our day!

Atmosphere: 5

Food: 5

Service: 5

Michon Taylor

Did an in-store pickup through my app. I ordered extra cheese on mine, which I also paid for, and received zero cheese. My husband’s foot long didn’t even have one full layer of meat. Literally. Subway spends so much money on their ad campaigns and not anything paying their employees.

Atmosphere: 1

Food: 1

Service: 1

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