Dunkin'
$ • Coffee Shops, Ice CreamAbout Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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🥰Customer service was Outstanding! Thank you, Liz for your attentiveness, efficiency, and SMILE.
Excellent Customer Service 🥰
Ordered an ice cream cake for a birthday. I think it was the manager that helped us? Either way, he was very friendly and took great care of us.
Hours
| Monday | 3:30AM - 10PM |
| Tuesday | 3:30AM - 10PM |
| Wednesday | 3:30AM - 10PM |
| Thursday | 3:30AM - 10PM |
| Friday | 3:30AM - 10PM |
| Saturday | 3:30AM - 10PM |
| Sunday | 3:30AM - 10PM |
Dunkin' is known for their delicious donuts and generally friendly staff. Most customers find the employees to be really friendly and capable of making their coffee drinks perfectly. However, some have reported issues with management and order accuracy. One customer mentioned a negative experience when asking for more caramel, suggesting that the staff might have taken it personally. Despite these occasional hiccups, employees like Terri have gone above and beyond to ensure a positive experience, even covering a customer's bill when they were short on cash. The cake decorator at Dunkin' takes her time to create beautifully made and super delicious custom ice cream cakes, showing great communication skills and the ability to accommodate various requests, especially for kids. With a mix of great food and exceptional service, Dunkin' aims to please its customers both in-store and at the drive-thru, although some mobile orders may not always be correct.