Subway in Kilgore

“I came on 11/8/24 around 6:00pm and it was a line of 4 people in front of me. There were 2 younger guys working (1 seemed new) and the line behind me was starting to grow.

I appreciate the 1 worker stopping to ask while continuing to make sandwiches how everyone's day is going; and he paused at a different point to apologize about the wait. I also noticed that although swamped, they didn't rush the customer in front and that they continued to take the glove off when dealing with money then getting new glove to continue making sandwiches. I didn't leave until 6:30.

I commend how they handled the rush and I made sure to tell them before leaving i appreciated the professionalism (and also left a $5 tip).“

“Best experience I have ever had at a subway! The young man at the counter was so kind, and he didn’t just throw ingredients on- he thoughtfully placed them, making a beautiful end-result. Store was clean, food was delicious, staff was inviting.“

“Thank you for bringing over the young lady from your college location. I heard her telling a vustomer she was filling in. I come in this location alot but NEVER got this type of service. So speechless from her customer service i didnt catch her name. But let me tell you how amazing this young lady is. When i came in it was as if i witnessed a spiritual moment. Its been so long since ive experience customer service on this level. Every customer being greeted , acknowledged helped efficiently, such a friendly spirit. I told my husband i felt like i was standing in front of a earth angel. You can tell she's Gods child. You all have a special young lady on your team. I felt so renewed after visiting this location. Put everything into perspective for me to see someone working a fast food job so humble most people act like they hate there job. Store was also very clean. Impressed and definitely will be visting her at the college location soon“